Airport Representative Job Vacancies in Shillong

As an Airport Representative in Shillong, you will assist travelers and ensure a smooth airport experience. Your main goal is to provide excellent service and support to guests and airline staff.Key Responsibilities:1. Guest Assistance: Greet passengers as they arrive, help them with check-in procedures, baggage handling, and answer any questions about flights or services.2. Coordination: Work closely with airline staff to coordinate smooth operations. This includes transferring information about flight schedules and ensuring passengers are informed about any changes.3. Problem-Solving: Address passenger concerns and issues promptly. You may need to find solutions to unexpected situations, such as delayed flights or lost luggage.4. Safety Compliance: Ensure all safety and security protocols are followed at the airport. This includes helping maintain a secure environment for passengers and staff.5. Reporting: Document any incidents or passenger feedback to improve service and assist in maintaining efficient airport operations.Required Skills and Expectations:Candidates should have a positive attitude and great communication skills to interact effectively with passengers and colleagues. You should be able to work well under pressure and manage multiple tasks simultaneously. Attention to detail is crucial in handling passenger information and ensuring safety procedures are followed. Freshers with a passion for customer service and a willingness to learn are encouraged to apply. A minimum education level of 10th pass is required.