Airport Manager 10th Pass Fresher Jobs in Patna

We are looking for committed and motivated Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a dynamic environment. Key responsibilities include:- **Passenger Assistance:** Help passengers with check-in procedures, luggage handling, and boarding processes to ensure a smooth travel experience. You will guide them to the correct gates and provide information about their flights.- **Baggage Handling:** Manage the loading and unloading of luggage onto and off the aircraft. Proper handling is vital to prevent damage and ensure that all passenger belongings are accounted for.- **Customer Service:** Address passenger queries and concerns in a friendly and efficient manner. You will play a key role in creating a positive impression of the airline.- **Safety Protocols:** Ensure compliance with safety regulations and protocols. You will support the implementation of health and safety measures at the airport.- **Team Collaboration:** Work closely with other airport staff and departments to ensure a high level of operational efficiency. Teamwork is essential for maintaining effective airport operations.Required skills include strong communication and interpersonal abilities, the ability to work under pressure, and a dedication to customer service. You should be adaptable, as airport environments can change rapidly. A basic level of computer proficiency is also beneficial for managing check-in systems. Commitment and a professional attitude are essential in this full-time role.

We are seeking dedicated Airport Ground Staff for our operational team in Patna, India. The ideal candidates should be enthusiastic about customer service and willing to work in a dynamic airport environment. This full-time position is open to individuals with varying levels of experience.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, provide boarding passes, and assist with luggage. Ensuring a smooth transition for travelers from check-in to boarding is crucial.2. **Safety and Security Checks**: Conduct safety procedures, including baggage screening and monitoring passenger behavior, to maintain a secure airport environment. Upholding safety standards is vital for everyone involved in air travel.3. **Information Provider**: Respond to passenger inquiries regarding flight schedules, gate changes, and general airport information. Ensuring clear and friendly communication enhances the travel experience.4. **Team Coordination**: Work closely with airline staff and security personnel to ensure seamless operations. Collaboration among team members is essential to improve efficiency and service delivery.5. **Conflict Resolution**: Address any issues or complaints that may arise during boarding or check-in. Effective problem-solving skills are necessary to maintain customer satisfaction under pressure.Required Skills and Expectations:Candidates should possess at least a 12th-grade education and exhibit good communication skills. A friendly demeanor and ability to work in a team are essential. Being adaptable and comfortable in fast-paced situations will contribute to your success in this role. No prior experience is necessary, but a willingness to learn and grow in the aviation industry is important.

As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

Hiring for 15 Airport Ground Staff Jobs in Kolkata, Medinipur, Darjeeling, Patna, Jhargram, Andul, Howrah, Murshidabad, Kalimpong, Siliguri, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Ground Management etc.

Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.

To ensure the safe and efficient operation of aircraft on the ground, including passenger assistance, baggage handling, aircraft servicing, and coordinating with flight crews and air traffic control.

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Job Openings for 20 Ground Staff Executive Jobs for Freshers in Garia, Kolkata, Baruipur, Sonarpur, Kolkata, Dumdum Kolkata, Esplanade, Kolkata, Purba Medinipur, Paschim Bardhaman, Patna, Tollygunge, Kolkata, Jadavpur, Kolkata, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.A, M.Com with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Aviation Security, Ground Staff Activities, Aviation, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Google API, Good Communication etc. contact: 8100075893

We have vacant of 50 Airport Terminal Services Agent Jobs in Kolkata, Patna, Ranchi, Darjeeling, Kalimpong, meghalaya, Agartala, Aurangabad, Koch Bihar, Kharagpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Cargo Loader, Loading Supervisor, Ramp Supervisor etc.

Position: Ground Staff (Male/Female) Job Type: Full-Time Experience: Fresher & Experienced both can apply Qualification: 12th Pass / Graduation (Preferred: Aviation Course) Language: Basic English & Hindi (Bengali/Regional language is a plus) Job Responsibilities:Passenger check-in and boarding assistanceBaggage handling and taggingCustomer service and inquiriesCoordinating with airline crewEnsuring airport safety and protocol compliance Salary Package: 15,000 28,000/month (Based on experience) Perks & Benefits:PF, ESI, and IncentivesUniform ProvidedAirport Entry PassTraining & Career Growth Opportunities How to Apply: Call/WhatsApp: [Your Contact Number] Email Resume to: [Your Email ID]

Join our team as Ground Staff in Patna, India. This entry-level position is ideal for fresh graduates or those with up to two years of experience. Your role will involve directly supporting airport operations to ensure everything runs smoothly and efficiently.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a seamless travel experience.2. **Customer Service**: Provide excellent customer service by addressing passenger queries and assisting them with any issues related to their flights.3. **Baggage Management**: Ensure proper handling, loading, and unloading of baggage to avoid any loss or damage, contributing to overall customer satisfaction.4. **Safety and Security**: Assist in maintaining safety and security protocols by ensuring that all procedures are followed during passenger boarding and disembarkation.5. **Coordination**: Work closely with airline staff and other ground services to facilitate efficient airport operations and minimize delays.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication and interpersonal skills are essential for interacting effectively with passengers. You should be detail-oriented, organized, and capable of working in a fast-paced environment. A willingness to learn and adapt, along with the ability to work as part of a team, is crucial for success in this role. Basic knowledge of airport operations is a plus but is not mandatory for entry-level candidates.

As an Airport Terminal Services Agent, you will play a crucial role in ensuring a seamless travel experience for passengers. This position requires an enthusiastic attitude and a strong commitment to customer service.**Key Responsibilities:**- **Passenger Check-In Support:** Assist passengers during the check-in process, ensuring they have all required documents and helping them with baggage tagging and seat selection.- **Boarding Assistance:** Manage the boarding process for flights, ensuring that all passengers board efficiently and in an orderly manner.- **Customer Service:** Provide help to passengers with inquiries about flights, airport facilities, and services, ensuring they feel supported throughout their airport experience.- **Baggage Handling Coordination:** Monitor and assist with baggage handling to ensure that luggage is loaded and unloaded correctly and promptly.- **Reporting Issues:** Identify and report any issues that may arise during operations, such as flight delays or passenger concerns, to ensure quick resolution.- **Safety Compliance:** Adhere to all safety and security regulations at the airport to ensure a safe environment for both passengers and staff.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education and 0-2 years of work experience in a customer-focused role. Strong communication skills, both verbal and written, are essential to interact with passengers and team members effectively. You should be able to work well under pressure and in a fast-paced environment. A friendly demeanor and problem-solving abilities will help in addressing passenger needs efficiently. Flexibility in work hours, including weekends and holidays, is expected.

We are looking for dedicated Reservation Staff to manage booking requests and provide excellent customer service in Patna City. This full-time position is ideal for individuals seeking to start their career in the hospitality industry.Key Responsibilities:- **Manage Bookings**: Handle incoming reservation requests via phone, email, or in-person and ensure accurate data entry into the booking system.- **Customer Service**: Greet customers warmly, address their inquiries, and provide information on services, rates, and availability with professionalism.- **Confirmations and Changes**: Send booking confirmations to customers, update reservations as needed, and handle cancellations efficiently to maintain accurate records.- **Coordination with Teams**: Work closely with other departments to ensure smooth operations and effective communication about guest arrivals, special requests, and any changes to their bookings.Required Skills and Expectations:Candidates should have a minimum education of 12th grade. While prior experience is welcome, it is not mandatory. Strong communication skills are essential to interact with customers effectively. Candidates must be detail-oriented and organized to manage multiple reservations accurately. A positive attitude and willingness to learn are crucial in providing remarkable customer service. Proficiency in basic computer skills will help in managing booking systems efficiently.