As a Ground Hostess, you will play an essential role in ensuring that passengers have a smooth and pleasant experience at the airport. You will be responsible for providing customer service and assisting travelers from check-in until they board their flights.
Key Responsibilities:
- Passenger Check-In Assistance: Help passengers with the check-in process, ensuring they have their necessary documents and boarding passes ready.
- Baggage Handling Support: Assist passengers with their luggage, ensuring it is checked in correctly and addressing any queries they may have regarding baggage policies.
- Information Provider: Offer accurate and timely information about flight schedules, boarding gates, and other airport services to travelers.
- Customer Service Excellence: Maintain a friendly and professional demeanor, addressing any complaints or concerns from passengers to enhance their airport experience.
- Safety Compliance: Ensure all safety and security protocols are followed during boarding and disembarkation.
Required Skills and Expectations:
Candidates should have a minimum of a 10th-grade education and some customer service experience, although freshers are welcome to apply. Strong communication skills are essential, as you will interact with diverse passengers and your team. A polite and helpful nature is crucial for providing excellent service. You should be able to work in a fast-paced environment, manage your time effectively, and remain composed during busy periods. Flexibility to work various shifts, including weekends and holidays, is also expected.
Experience
0 - 3 Years
No. of Openings
80
Education
10th Pass
Role
Ground Hostess
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 33 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata mintopark