Airport Ground Staff Job Vacancies in Sealdah

We are urgently hiring Airport Passenger Service Associates in Sealdah, Kolkata. This full-time position is ideal for individuals with minimal experience who have completed at least the 10th grade. Your role is crucial in ensuring a smooth and pleasant experience for passengers at the airport. Key Responsibilities:- **Customer Assistance**: You will greet passengers and assist them with their check-in process, providing clear information about flights and services available.- **Luggage Handling**: You will help passengers with their luggage, ensuring it is properly tagged and directed to the correct flights, while maintaining a high level of service.- **Information Services**: You will provide timely and accurate information regarding flight schedules, boarding gates, and airport facilities to help passengers navigate their travel.- **Problem Resolution**: In case of issues, you will assist in resolving passenger concerns or directing them to the appropriate personnel.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers. A friendly demeanor and strong customer service orientation are critical for making passengers feel welcomed and valued. Basic problem-solving skills are important to address any issues confidently. Candidates should also be reliable and adaptable, as airport environments can change quickly. Being a team player is essential, as you will be working closely with other staff members to ensure ongoing passenger satisfaction. A commitment to maintaining safety and hygiene standards is expected at all times.

Dear Candidate,Greeting For The Day...Urgently Require:->Air-ticketing Officer, Passport Checking Officer>Guest Service Officers/GRE/F & B Service/Front Office for Airport Lounges***Ticketing Executive Responsibilities:->Checking passengers in for flights.Re-routing or re-booking passengers whose flights have been cancelled or delayed.>Assisting disabled passenger or those travelling with young children.Giving passengers up-to-date information of flights.***Required Experience, Skills and Qualifications:->Fresher Candidates can also apply if they are interested to make career in this Industry.>Educational Qualification: H.S. (10+2) or Equivalent and above.Perks:1. PF + ESI2. Over Time with Accommodation4.Good Communication Skills & pleasing personality5.Educational Qualification : 12th pass or above can apply6.Salary : 21500/- to 45000/- Per Month7.Benefits : OT + PF + E.S.I + MEDICLAIM + CAB + BONUS + And other allowances as per company norms

Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.

An Airline Customer Service Agent is a person who assists the customers with itinerary changes, flight reservations and questions about customer loyalty programs. Besides this, he also helps passengers with providing flight information, issuing tickets, check-in, solving ticket related problems and checking baggage.