Airport Ground Staff 12th Pass Fresher Jobs in Bareilly

As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. **Provide Product Information**: Offer detailed information about products and services, helping customers make informed decisions.3. **Resolve Issues**: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. **Follow Up**: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.

As an Airport Executive, you will be responsible for assisting passengers with check-in procedures, baggage handling, and guiding them through security protocols. You will also be tasked with ensuring the smooth flow of operations within the airport terminal, coordinating with ground staff, and providing excellent customer service to passengers. Key Responsibilities:1. Assist passengers with check-in procedures: You will be responsible for assisting passengers with the check-in process, issuing boarding passes, and ensuring their luggage is properly tagged and loaded onto the aircraft.2. Guide passengers through security protocols: You will help passengers navigate through security checkpoints, ensuring compliance with airport regulations and providing assistance as needed.3. Coordinate with ground staff: You will work closely with ground staff to ensure the efficient flow of operations within the airport terminal, coordinating flight schedules, luggage handling, and passenger boarding.4. Provide excellent customer service: You will be the face of the airport, representing the company and providing exceptional customer service to passengers by addressing their queries, resolving complaints, and ensuring a pleasant travel experience.Required Skills and Expectations:- Minimum educational qualification of 10th pass- Strong communication and interpersonal skills- Ability to work in a fast-paced environment and handle stressful situations calmly- Basic knowledge of airport operations and procedures- Willingness to work in rotational shifts and weekends.