Airlines Executive Female 10th Pass Jobs in Howrah

We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. **Key Responsibilities:**- **Assist Passengers:** Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- **Check-in Support:** Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- **Handle Complaints:** Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- **Promote Services:** Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- **Maintain Records:** Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.

Airlines Executive job role :Working as customer service involves a range of responsibilities centered around assisting passengers throughout their journey. Key aspects of the job include:Passenger Assistance: Helping travelers with check-in procedures, boarding, and navigating the airport.Baggage Handling: Ensuring baggage is correctly processed, tagged, and handled according to airline policies.Information Provision: Answering queries about flight schedules, gate changes, and airport facilities.Problem Resolution: Addressing passenger concerns, such as missed flights, lost baggage, or flight delays.Safety and Security: Maintaining awareness of safety protocols and assisting with security procedures.Communication Skills: Effectively communicating with passengers from diverse backgrounds and handling stressful situations calmly.Teamwork: Collaborating with airline staff, security personnel, and other airport departments to ensure efficient operations.Overall, airport customer service roles require a combination of hospitality, problem-solving, and organizational skills to provide a positive experience for passengers amidst the complexities of air travel.Salary - 15K to 35K*Contact person Mr. Harshit 7439311970.Allowances and extra pay also includedJob Type: Full-timePay: 15,000.00 - 30,054.73 per monthBenefits:Health insuranceLife insuranceProvident Fund