Air Ticketing Executive Job Vacancies in Malda

- Handling air ticket bookings: The primary responsibility of an Air Ticketing Staff is to manage and process airline ticket reservations for customers, ensuring accuracy and efficiency in booking flights.- Providing customer service: Assist customers with their inquiries, provide information about flight schedules, fares, and make recommendations based on their preferences and budget.- Managing cancellations and refunds: Process ticket cancellations and refunds for customers according to airline policies and procedures, ensuring customer satisfaction and resolving any issues that may arise.- Coordinating with airlines and travel agencies: Communicate with airlines and travel agencies to secure the best deals for customers, negotiate group bookings, and resolve any booking discrepancies.- Maintaining records and documentation: Keep accurate records of all bookings, cancellations, and refunds, ensuring that all paperwork is filed correctly and in a timely manner.Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers, airlines, and travel agencies, both verbally and in writing.- Attention to detail: Must be detail-oriented and able to accurately process bookings and handle customer inquiries.- Knowledge of airline industry: Understanding of air ticketing processes, airline policies, and fare structures.- Computer proficiency: Familiarity with airline reservation systems and booking software.- Ability to work under pressure: Able to multitask, work efficiently in a fast-paced environment, and handle challenging situations with professionalism.

Airline Ticketing Agents interact directly with passengers and respond to concerns regarding flight timings, seat availability and reservations, as well as fares, and so on. They also oversee key processes like data collection, data entry, payment and verification collection, etc., for airlines.Duties/Responsibility for Indigo Airline Ticketing Executive. Assisted customers with ticket Purchases. trip planning pricing and scheduling. Complete order transactions and generated travel documentation and detailed itineraries. Entered information in the computer system to maintain updated details related to customer ticket orders, reservations, and payment methods. Greeted crew members, flight attendants, and passengers. Delivered outstanding service by interacting with customers, answering customer inquiries, and handling customer complaints. Responded politely to passenger complaints regarding ticketing and baggage handling. Addressed customer inquiries via email, telephone calls, or in person, providing prompt responses or follow-up .CONTACT PERSON 8276890527.

We have vacant of 21 Airport Ticketing Staff Jobs in Kolkata, Murshidabad, Malda, Nadia, Bhubaneswar, Raipur, Chhattisgarh, Patna, Uttar Dinajpur, Darbhanga, Guwahati, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma Skill Customer Relationship, Air Ticketing, Ticket Booking, Ground Staff etc.