Air Ticketing Agent Female 12th Pass Jobs in Shillong

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Air Ticketing Agent Jobs For Freshers - Shillong

Go Star Aviation

0 - 2 yrs
5.0 Lac/Yr
Shillong

Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM Air Ticketing

We are seeking a motivated Air Ticketing Associate to join our team in Shillong, India. This full-time position is ideal for candidates who are recent graduates or have up to two years of experience in travel and ticketing services.Key Responsibilities:1. **Ticket Booking**: Handle flight reservations and ticket bookings for customers, ensuring accuracy and adherence to airline policies.2. **Customer Support**: Assist customers with inquiries, providing information on flight schedules, fares, and services while maintaining a high level of service.3. **Change Management**: Process cancellations, refunds, and changes to tickets as per customer requests, ensuring compliance with airline rules.4. **Documentation**: Prepare and maintain accurate records and documentation related to ticketing and customer interactions.5. **Liaison with Airlines**: Coordinate with airline representatives to resolve any ticketing issues or discrepancies.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential to ensure the correctness of ticket bookings and to provide accurate information. Basic computer skills are necessary for using ticketing software and managing bookings. A good understanding of the travel industry and a customer-focused approach will help in delivering excellent service. Candidates must be organized and able to manage multiple tasks while working in a fast-paced environment. A positive attitude and willingness to learn are key to success in this role.

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Opening For Airport Ticketing Agent

Skytech Aviation Services Pvt Ltd

0 - 1 yrs
4.0 Lac/Yr
Shillong +5 Dibrugarh, Guwahati, Jorhat, Tezpur Sonitpur, Shillong

Air Ticketing Aviation Ticket Booking

The sectors, where one can work after completing Ground Staff Certification course are:-Customer Service:- The Customer Service serves the customers by providing product and repair information and resolving product and repair problems. They are also responsible for attracting potential customers by answering product and repair questions and suggesting information related to other products and services.Ticketing:- The Ticket Officer helps passengers in planning their trips. He/she answers the questions on travel arrangements like routes and time schedules. He/ she also hold the responsibility to make a reservation and confirm it.Baggage Claims:- An airport baggage handler is liable for loading the passengers luggage safely, unloading and carrying it at the airport. His/ her key tasks include keeping an eye fixed on suspicious-looking items at least times and reporting anything unusual to the safety or police.Passenger Handling:- They are liable to assist and help the passengers processes and flight operations. They also offer passenger handling services at airports, like customer service at counters and lounges, and flight support for managing flight operations.Cargo Loading:- Cargo and freight agents facilitate the shipment of products via airline, shipping, train, trucking terminals and docks. The agents make sure that the shipments are picked up and delivered on time, the paperwork is completed, and the costs are collected.Cargo Unloading:- Loading and unloading means loading or unloading cargo between any point of a wharf or terminal, railcars, trucks, or other means of land transportation and barges.Security Processes:- A security process may be defined as a sequence of necessary activities that are performed at a selected security function or task. The procedures provide a start line for implementing the steadiness, necessary to scale back variation in the security processes, thereby increasing the control of security within the organization.