Air Ticketing Agent Female 12th Pass Jobs in Patna

As an Airport Ticketing Agent in Patna, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the airport. Your primary responsibilities will include:- **Ticket Sales**: Assist passengers in purchasing tickets for flights, explaining different fare options and providing information on travel itineraries.- **Booking Management**: Handle changes, cancellations, and refunds for flight bookings, ensuring accuracy and efficiency in all transactions.- **Customer Support**: Address passenger inquiries and concerns, providing information about flight schedules, baggage policies, and airport services to enhance the travel experience.- **Check-in Assistance**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, ensuring a smooth boarding experience.- **Collaboration with Airlines**: Work closely with airline representatives to manage operational issues and communicate important updates to passengers.To excel in this role, you should possess strong communication and customer service skills to effectively engage with passengers. Attention to detail is crucial for handling ticket transactions accurately. Basic computer skills are necessary to operate booking systems and access flight information. A friendly and patient demeanor will help in managing diverse passenger needs, creating a positive atmosphere at the airport. As a full-time position, a willingness to work flexible hours, including weekends and holidays, is expected. This role is suitable for individuals who have completed at least their 10th grade and are eager to start their career in the aviation industry.

As an Air Ticketing Agent, you will play a vital role in ensuring that customers have a pleasant travel experience. You will work directly with clients and assist them in booking air tickets efficiently and accurately. **Key Responsibilities:**- **Booking Air Tickets:** Assist customers in selecting and reserving the best flights according to their preferences and budgets.- **Handling Customer Inquiries:** Answer questions related to flight availability, fare details, and travel regulations, ensuring customers receive accurate information.- **Processing Payments:** Collect payments for ticket bookings securely and ensure all financial transactions are correctly recorded.- **Issuing E-tickets:** Generate and send electronic tickets to customers, making sure all details are correct and clearly communicated.- **Resolving Issues:** Address any complaints or concerns customers may have regarding their bookings, providing timely solutions to enhance customer satisfaction.**Required Skills and Expectations:**You should have completed your 12th grade and possess a strong understanding of customer service principles. Excellent communication skills are essential, as you will interact with clients on a daily basis. Being detail-oriented is crucial to ensure accurate bookings and to prevent errors. A basic knowledge of airline reservation systems will be advantageous, although training will be provided. You should be adaptable and able to work well under pressure, ensuring that all tasks are completed effectively in a fast-paced environment. A positive attitude and a willingness to learn are highly valued in this role.

We are looking for 18 Air Ticketing Associate Posts in Kolkata, Around Kolkata, Purba Bardhaman, Paschim Medinipur, Koch Bihar, Berhampore, Murshidabad, Asansol, Durgapur, Patna, Siliguri, with deep knowledge in Air Ticketing, Aviation, Holiday Packages, Hotel Booking, Ticket Booking, Basic Computer Skills, BHM and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech Contact Manager 6290045397