12th Pass Freshers For Air Ticketing Agent

As an Air Ticketing Agent, you will play a vital role in ensuring that customers have a pleasant travel experience. You will work directly with clients and assist them in booking air tickets efficiently and accurately.

**Key Responsibilities:**

- **Booking Air Tickets:** Assist customers in selecting and reserving the best flights according to their preferences and budgets.

- **Handling Customer Inquiries:** Answer questions related to flight availability, fare details, and travel regulations, ensuring customers receive accurate information.

- **Processing Payments:** Collect payments for ticket bookings securely and ensure all financial transactions are correctly recorded.

- **Issuing E-tickets:** Generate and send electronic tickets to customers, making sure all details are correct and clearly communicated.

- **Resolving Issues:** Address any complaints or concerns customers may have regarding their bookings, providing timely solutions to enhance customer satisfaction.

**Required Skills and Expectations:**

You should have completed your 12th grade and possess a strong understanding of customer service principles. Excellent communication skills are essential, as you will interact with clients on a daily basis. Being detail-oriented is crucial to ensure accurate bookings and to prevent errors. A basic knowledge of airline reservation systems will be advantageous, although training will be provided. You should be adaptable and able to work well under pressure, ensuring that all tasks are completed effectively in a fast-paced environment. A positive attitude and a willingness to learn are highly valued in this role.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  12th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata