Service Head

World Traders Manufacturing Co.

job title �� service head

qualification - diploma or be/b tech/electronic engineer.

preferred candidate from mumbai based location.

language known �� english & hindi

job location �� churchgate-nariman point & visit to client office

experience �� 2-3 yrs.

skills required

�� team handling management, planning and project allocation to team members.

�� team meeting and task completion analysis. weekly reporting of project improvement.

�� technical background in electronics or instrumentation with affiliation to electronics.

�� work experience in the field of machinery is preferred.

�� experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.

�� ability to work productively, with multi tasking in minimal supervision & in pressurized environment.

�� experience troubleshooting and responding to customer concerns.

�� with strong technical capabilities understanding of tools and technology needed to complete repairs.

�� ability to work in a team-oriented environment.

�� handles sensitive issues and exhibits exemplary customer service to internal and external customers. experience interfacing with both internal team members and external customers as part of a solution based service process.

�� ability to give and receive constructive feedback and appropriate coaching to customer on critical equipment.

�� proficient level of computer skills. excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.

roles and responsibilities:

�� team member task allocation, facilitation, projection & completion of task responsibilities.

�� deep knowledge of electromechanical things.

�� assess hardware and software malfunctions. disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables.

�� completing preventative maintenance and field modifications based on inst

• Experience

  7 - 13 Years

• No. of Openings

  2

• Education

  B.E, B.Tech

• Role

  Service Head

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Excel Electro Industries & Leasing Pvt LTD. 1413, Maker Chamber-V, Nariman Point, Mumbai 400021