Key Responsibilities & DutiesStudent & Parent Counseling (Admission & Sales):Handle inbound walk-ins, telephonic queries, and web leads regarding courses, curricula, fee structures, and career pathways. SimplyHiredConduct structured 1-on-1 counseling sessions with prospective students and parents to understand academic goals and recommend appropriate courses. SimplyHiredMaintain and nurture lead pipelines, conduct systematic follow-ups, and convert prospective inquiries into enrollments to hit monthly admission targets. SimplyHiredAcademic & Batch Coordination:Coordinate with faculty members to finalize batch schedules, timetables, syllabus tracking, and classroom/online link allocations. SimplyHiredTrack student attendance, monitor academic performance, organize periodic parent-teacher meetings (PTMs), and address student/parent feedback. SimplyHiredOrganize orientation programs, workshops, mock tests, and extra-curricular events. SimplyHiredAdministrative & Records Management:Maintain student databases, enrollment files, payment records, and CRM entries accurately.Coordinate with the accounts team for fee collections, installment tracking, and processing admission documentation. SimplyHiredPrepare weekly and monthly admission conversion and batch progress reports for management.
Key ResponsibilitiesCoordinate sales activities and provide administrative support to the sales team.Prepare quotations, proposals, sales reports, and customer presentations.Process customer orders and ensure timely delivery coordination.Maintain and update customer databases, sales records, and CRM systems.Handle customer inquiries, follow up on leads, and assist in resolving customer concerns.Coordinate with logistics, production, finance, and customer service teams to ensure seamless order fulfillment.Track sales targets, prepare periodic MIS reports, and support performance analysis.Schedule meetings, client visits, and sales-related events.Monitor order status and provide regular updates to customers and management.