Openings For BPO Telecaller || Freshers & Experienced

We are looking for a motivated BPO Telecaller to join our team in Gwalior. This entry-level position is perfect for individuals seeking to start their career in customer service and communication.

Key Responsibilities:

1. **Customer Engagement**: Make outbound calls to potential and existing customers, providing information about our products and services to foster engagement.

2. **Problem Solving**: Address customer inquiries, complaints, or issues efficiently, ensuring customer satisfaction and retention.

3. **Data Entry and Management**: Accurately input customer information and call outcomes into the system to maintain updated records.

4. **Sales Support**: Assist in sales efforts by promoting products and services during calls, encouraging conversions and upsells.

5. **Team Collaboration**: Work closely with colleagues and supervisors to meet team goals and improve service delivery through feedback.

Required Skills and Expectations:

Candidates should have a minimum of a 12th-grade education. Excellent verbal communication skills and a friendly demeanor are essential for engaging effectively with customers. A basic understanding of computer operations is a must, as data entry will be part of daily tasks. The ideal candidate should be proactive, adaptable, and eager to learn, with the ability to handle pressure and meet targets. A commitment to delivering high-quality customer service is essential for success in this role. Communication in English and Hindi is preferred.

• Experience

  0 - 2 Years

• No. of Openings

  984

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab