Freshers & Experience || Full Time || BPO Telecaller

We are looking for a motivated BPO Telecaller to join our team in Dehradun. This entry-level position is ideal for candidates with little to no experience who are eager to develop their communication and customer service skills while working from home.

Key Responsibilities:

1. Customer Interaction: Engage with customers over calls, providing information about products and services while ensuring a positive experience.

2. Lead Generation: Identify potential customers, gather their details, and update the database to support sales initiatives.

3. Problem Resolution: Address any customer inquiries or issues promptly, ensuring satisfactory solutions are provided.

4. Sales Support: Assist in sales processes, promoting products or services and encouraging potential customers to make purchases.

5. Report Submission: Maintain records of calls and interactions, providing daily reports to the team leader to track performance and outcomes.

Required Skills and Expectations:

Candidates should possess strong verbal communication skills and a pleasant phone demeanor. A basic understanding of customer service principles is beneficial. You should be comfortable working independently from home and managing time effectively. Attention to detail is crucial for accurately recording customer information. A positive attitude and the ability to adapt to different customer personalities will contribute to your success in this role. Lastly, having a reliable internet connection is essential for effective communication.

• Experience

  0 - 2 Years

• No. of Openings

  790

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home