Jobs in Kadegaon, Sangli

Foundry quality management experience, and handling of ISO, IAFTA documents

We are looking for a dedicated Customer Care Executive to provide excellent service to our clients. This full-time, work-from-home position is ideal for freshers who have completed their 12th grade. Key Responsibilities:1. **Handle Customer Inquiries**: Respond to customer questions via phone, email, or chat, providing prompt and accurate information to enhance their experience.2. **Resolve Issues**: Identify and resolve any problems or complaints quickly and effectively, ensuring customer satisfaction at all times.3. **Maintain Records**: Keep clear and updated records of customer interactions and transactions, which helps in understanding customer needs better.4. **Follow Up**: Perform follow-up calls or messages to ensure that customer issues are fully resolved and to gather feedback.5. **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive work environment.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both written and verbal. A good understanding of customer service principles is key. You should be patient, empathetic, and able to handle stressful situations calmly. Proficiency in using computers and basic software is necessary, as you will handle various tools during your interactions. Being a female candidate is preferred for this role. A strong willingness to learn and adapt will be essential for success in this position.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

We're Hiring Tele Calling Executive Pune Immediate JoiningAre you an experienced Tele Calling or Customer Support professional looking for your next opportunity?The Skin Doctor Clinic is expanding its team and is looking for enthusiastic, customer-focused professionals who can deliver an exceptional patient experience. Location: Hinjawadi Phase 1, Pune Position: Tele Calling Executive Salary: Up to

Job description:Key Responsibilities:Handle customer queries effectively via call/chat/emailEnsure timely resolution and maintain customer satisfactionMaintain call logs and reports as per process requirementFollow standard operating procedures and guidelinesHandle inbound and outbound customer interactionsProvide accurate information and resolve queriesDocument customer interactions in the systemMaintain service quality and meet defined KPIsKey Requirements:Good communication and interpersonal skillsComfortable with rotational shifts, if requiredStrong verbal and written communication skillsAbility to multitask and manage time effectivelyComfortable with rotational shifts and night shifts (for NRI process)Fresher welcome; prior BPO/customer support experience is a plusLanguage: English (Preferred)