Voice Support Fresher Jobs in Bangalore

As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

As a Non Voice Process Executive, you will be responsible for handling various tasks that do not require direct communication through voice channels. Your role will involve managing data and supporting various business processes efficiently.**Key Responsibilities:**- **Data Entry:** You will be required to input, update, and maintain data in the companys systems, ensuring accuracy and timeliness.- **Document Verification:** Your job will include reviewing documents and information submitted by clients or customers to confirm their validity.- **Order Processing:** You will assist in processing customer orders, ensuring that all details are correct before finalization.- **Customer Support via Email/Chat:** While the role is non-voice, you may need to respond to customer inquiries through email or chat, providing timely and polite assistance.- **Report Generation:** You will help prepare reports based on the data you handle, which will be used for analysis and decision-making.**Required Skills and Expectations:**- **Educational Qualification:** Candidates should have a degree in B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, or B.Sc.- **Attention to Detail:** You must be meticulous in your work to avoid errors in data entry and documentation.- **Time Management Skills:** Ability to prioritize tasks and meet deadlines is essential in this role.- **Basic Computer Skills:** Proficiency in Microsoft Office Suite, especially Word and Excel, is necessary for data handling and reporting.- **Communication Skills:** Strong written communication skills are important for interacting with customers and colleagues effectively. We are looking for motivated individuals who are eager to learn and contribute to our team's success.

Collection Executive As A Tele Collection Executive,Your Responsibilities Include Contacting Customer To Collect Overdue Payments, Negotiating Repayment Plans, And Maintaining Accurate Records Of Interactions.Stong Communication And Negotation Skills,Empathy,And The Ability To Handle Difficult Situations Are Crucial.Additionally, Youll Need To Adhere To Relevant Regulations And Work Towards Achieving Collection Targets While Maintaining A Positive Customer Experience.

We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

As a Customer Coordinator, you will be responsible for handling various operational tasks while maintaining basic financial records and supporting day-to-day customer coordination. The ideal candidate will be organized, self-motivated, and detail-focused, with the ability to work independently and meet deadlines.

BPO CALLING PROFILE CTC-18000 TO 22000/PER MONTH WORK FROM OFFICE INBOUND AND OUTBOUND CALLINGS MAINTAIN CLIENTSCUSTOMER SUPPORT BETTER OPERATIONS WHATAPP- 8674842312EMAIL - shivamalphabeliver@gmail.com

Handle inbound and outbound customer calls professionallyResolve customer queries, complaints, and requests in a timely mannerProvide accurate information about company products/servicesMaintain proper follow-ups with customersUpdate customer details and interaction notes in the systemEnsure customer satisfaction and maintain service qualityEscalate complex issues to the concerned team when required

We are hiring Customer Support Executives / Telecallers for multiple Voice, Semi-Voice, and Blendedprocesses. Freshers and experienced candidates are welcome. Immediate joiners preferred.

We are hiring Customer Support Executives for a Domestic Voice Process to handle inbound and outbound customer calls. The role involves addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:1. Handle inbound and outbound voice calls professionally2. Resolve customer queries and provide accurate information3. Maintain proper call documentation and follow communication protocols4. Ensure customer satisfaction and service quality standardsLanguage Requirements:Marathahalli Location:Good English + Malayalam / TamilHebbal Location:Good English + Malayalam / Tamil / TeluguSkills Required:Good verbal communication skillsCustomer-focused attitudeAbility to handle calls confidentlyWillingness to work in rotational shiftsScreening Process:HR RoundAssessmentOperations RoundWork Location & Mode:Location: Hebbal & Marathahalli, BangaloreEmployment Type: Direct EmploymentWork Schedule:Working Days: 6 days a weekWeek Off: 1 Rotational OffShift Timings:Female Candidates:6:00 AM 3:00 PM7:00 AM 4:00 PMMale Candidates:3:00 PM 12:00 AM4:00 PM 1:00 AMJob Type: Full-time

Role OverviewInternational Voice Support Associate will be the first point of contact for customers needing assistance with our products, applications, and services. You will diagnose issues, guide users through troubleshooting steps, and collaborate with internal teams to ensure seamless resolution.Key ResponsibilitiesProvide timely and professional customer support via email, chat, and phone.Troubleshoot technical issues related to software, hardware, networking, or application functionality.Ensure excellent customer experience and service satisfaction.Required Skills & QualificationsStrong understanding of operating systems (Windows, macOS, Linux preferred).Excellent problem-solving skills and attention to detail.Strong communication skills and customer-first approach.

WERE HIRING! Customer Care Executive Voice & Sales ProcessWe are looking for enthusiastic and motivated individuals to join our growing team as Customer Care Executives. This role involves handling customer interactions, resolving queries, and promoting our products and services. Qualifications Minimum education: 12th Pass Age: 18 to 30 years Excellent communication skills in English & Hindi Ability to handle customer queries and provide effective solutions Prior customer service or sales experience is a plus (not mandatory) Key Responsibilities Handle inbound & outbound calls professionally Provide accurate information about products and services Identify customer needs and close sales effectively Ensure high customer satisfaction through problem-solving Meet assigned sales targets and performance goals Salary & Benefits Starting salary: 18,000 per month Performance-based incentives & bonuses Comprehensive training & career growth opportunities Fast-track growth in customer care and sales Why Join Us? Supportive work environment Skill development & career advancement Stable income with attractive incentives

Company Name : Startek AegisCustomer Support - Voice ProcessNo.of Requirements: *100* Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: *20,500* /- per month for fresherTake home: *15,800* /- per month for fresherCTC : Upto *21,000* /- per month for experiencedTake Home : upto *16,200* /- per month for experienced Quarterly Bonus : *4200* / Apprenticeship: Fresher - * 19000 (TH) * Experience - *20,000* (TH)Location - GNR (Kudlu gate)Address -Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

Customer Support - Voice ProcessNo.of Requirements: 100 Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 or 5Good Excel Knowledge Must have knowledge about supply chain management 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: 21000 /- per month for fresherTake home: 16200 /- per month for fresherCTC : Upto 25000 /- per month for experiencedTake Home : upto 20136 /- per month for experienced Quarterly Bonus : 4200 /

Who Can Apply?We welcome applications from a wide range of candidates who are enthusiastic about building a career in customer service and the BPO industry : As part of our growing team, we are hiring dynamic and customer-oriented professionals for our voice Process who can communicate fluently in English and can speak Hindi fluently . Any Graduate /12th /PUC passed from any stream or discipline Candidates with active backlogs are also eligible Freshers looking to start their career in the BPO sector or EXP Experienced professionals from any customer service background Job seekers looking for immediate joiningINDUSTRY : BANKING BFSI Role: Customer Support Executive BANKING PROCESSWork Location : Bangalore Whitefield (Prestige shantiniketan ,crescent 3) .Job Type : Full-timeMode of Work : Work from Office Total Openings : 170 +For more details/Schedule interview contact HR Hashir @ 7411684007Interview venue: Time from 9:00am Onwards ( 24th NOV to 28th NOV)What Is Expected from the Role?Handle inbound call to assist customers with their queries or concerns.No MTI or basic understanding Clear and fluent speech essential .Communicate effectively in multiple languages to address customer needs.Maintain a positive, empathetic, and professional attitude at all times.Follow up on customer interactions and ensure resolution of issues within TAT (Turnaround Time).Key Responsibilities:Provide voice-based support to customers in multiple languages.Troubleshoot basic queries related to products, services, or accounts.Deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction.Escalate complex issues to the appropriate department/team.Ensure confidentiality and security of customer information.Meet and exceed daily/weekly performance targets (KPIs).RegardsHUMANRESOURCETEAM

Customer Support Executive in BengaluruJoin our dynamic team in Bengaluru as a Customer Support Executive, a role integral to enhancing our customer experience and promoting customer loyalty. In this fast-paced environment, you will be the frontline hero, addressing customer inquiries and resolving issues efficiently. Your contributions will not only keep our clients satisfied but will also play a pivotal role in reinforcing our brand's reputation in the industry.As a Customer Support Executive, you will thrive in a culture that values service excellence and teamwork. Your daily interactions will provide meaningful feedback to our teams and help drive improvements in products and services. Embrace this opportunity to build lasting relationships with customers while developing your skill set in a rewarding work atmosphere.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints effectively and efficiently while maintaining a positive attitude.Provide detailed product information and assist customers in making purchase decisions.Maintain accurate customer records and document interactions in our CRM system.Collaborate with cross-functional teams to address customer feedback and improve services.Participate in training sessions to enhance product knowledge and customer service skills.Monitor customer satisfaction levels and proactively seek to enhance the overall experience.Assist in creating customer support resources, including FAQs and guides.Stay updated on product launches and changes to effectively assist customers.Contribute to team goals by offering suggestions for improved processes and service delivery.RequirementsHigh school diploma required; a bachelors degree in a related field is a plus.1-2 years of experience in customer service or support roles.Exceptional communication skills, both verbal and written.Strong problem-solving abilities and a customer-oriented mindset.Proficient in Microsoft Office Suite and CRM software.Ability to work in a fast-paced environment and manage multiple tasks.Excellent interpersonal skills with a positive attitude towards helping others.Flexibility to work in shifts, including evenings and weekends.Ability to work independently and as part of a team.Basic technical knowledge to assist customers with product-related issues.

Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process: RazorpayEmployment Type:Full-timeShift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:Immediate

Client Name : Altruist technologies, Gb palya, BangaloreCustomer support executiveProcess name Airtel Black(premium)Languages - Excellent English(Excellent English is Mandatory)+ Hindi/Tamil/Malayalam/Marathi/Gujarati Qualification - Graduate Fresher/ExperiencedShift - Rotational shiftsHSalary: Take home - 20k take home/monthTiming: 7am to 11pm(male)7am to 8pm(female)Working days 5 and 2 rotational week off No cab facility