As a Visa Counsellor, you will play a vital role in assisting clients with their visa application processes. Your primary responsibility will be to provide accurate information, guidance, and support to individuals seeking visas from various countries.Key Responsibilities:- Client Consultation: Engage with clients to understand their visa needs and provide tailored advice on the application process, documentation, and eligibility requirements.- Document Review: Assess client documentation to ensure completeness and compliance with visa requirements, making suggestions for improvements where necessary.- Application Assistance: Guide clients through the completion of visa applications, ensuring all necessary forms are filled out correctly and submitted on time.- Follow-Up: Maintain regular communication with clients during the application process, providing updates and responding to any inquiries or concerns they may have.- Knowledge Update: Stay informed about the latest visa regulations, policies, and processes for various countries to offer accurate and up-to-date information.Required skills and expectations include:- Strong Communication: You should have excellent verbal and written skills to effectively explain complex information to clients.- Attention to Detail: You need to be meticulous in reviewing documents and applications to avoid errors that could lead to application rejections.- Problem-Solving Abilities: You must be able to think critically and provide solutions when clients face challenges during the visa process.- Time Management: You should be able to prioritize tasks effectively to meet deadlines in a fast-paced environment.- Customer Service Orientation: A friendly and professional attitude is necessary to build trusting relationships with clients.
Travel Insurance Visa ProcessingVisa OfficerWalk in
Responsible for liaising with the client/assignee for the Immigration process as per authorized service.Maintaining of up to date information for all Immigration servicesDraft relevant documents in the specified formats as prescribed by the CompanyEnsure compliance with confidentiality requirements.Ensure filing of application or assistance to the assignee for application submissionAccompany the client to the Immigration office when requiredKeep track of the client s visa validity and inform and update client/ assignee in time for their upcoming extensionsEnsure that all cases are logged into Formula technologySkills:Attention to detailAbility to speak quality English and communicate with foreigners.Appreciate the criticality of the function.Be service conscious and extremely responsive and responsible.Good interpersonal skills and time management.
Communication MS Office PackageDocumentationFiling
Processing and responding on emails, WhatsApp and phone calls for query pertaining to visa filling for Canada.Know and uphold the documentation requirements, following up with the candidates for the same and rendering timely update to the clients.Assemble and maintain document records and ensure data integrity in electronic systems, including of files and documents delivered to the company by the clients.Complete the end-to-end visa application forms for student visa/ visitor visa for Canada along with the visa file submission, fee payment and update about the same to the clients.Able to draft complete letters required for the visa file process.Providing end-to-end services to candidates starting from collection of documents till the visa approval.Proficient with local language and English.