Tour Operator Job Vacancies in Kochi

We are looking for a capable Personal Assistant to support daily activities and tasks. The ideal candidate will be a male with little to no experience but a strong willingness to learn and grow.Key Responsibilities:- **Calendar Management**: Organize and maintain schedules for meetings and appointments, ensuring timely reminders for all commitments.- **Communication Handling**: Manage phone calls, emails, and correspondence, responding on behalf of the supervisor when needed and ensuring prompt replies.- **Document Preparation**: Assist in preparing documents, reports, and presentations, ensuring all materials are clear and professionally formatted.- **Task Coordination**: Help coordinate tasks and projects, keeping track of deadlines and progress to ensure everything is completed on time.- **Office Organization**: Maintain a tidy and ordered workspace by organizing files, supplies, and office equipment, contributing to a productive environment.Required Skills and Expectations:- **Strong Communication Skills**: You should be able to clearly express thoughts and ideas, both verbally and in writing.- **Basic Computer Skills**: Familiarity with office software like Microsoft Office Suite (Word, Excel, PowerPoint) is essential for document and data management.- **Time Management**: Ability to prioritize tasks effectively and manage time well to meet deadlines.- **Attention to Detail**: A keen eye for detail is crucial to ensuring accuracy in all tasks and communications.- **Willingness to Learn**: A proactive attitude and eagerness to acquire new skills will enhance your performance and growth in this role.

Customer handling like- have to do tele calling to the customers for marketing, we would provide you the names of the destinations- Domestic-International. You will be responsible for all customer details, regarding all their details, tour coordination, payments and all document filing of the related documents required and system handling accordingly.Have to do all domestic and international tour-coordination, tour operation and tour marketing as per management instructions.All social media handling, research for business development would have to be done by you.Coordination with the staff with all official works

Job Title: Tour ManagerCompany: Lavanya Forex & Holidays Pvt. Ltd.Location: Ravipuram, ErnakulamJob Type: Full-timeResponsibilities:1.Tour Planning and Coordination: Design and plan unique travel itineraries, considering client preferences, budget constraints, and logistical considerations.2.Vendor Management: Collaborate with hotels, transportation providers, and other partners to ensure seamless execution of tours.3.Client Communication: Provide excellent customer service by effectively communicating with clients, addressing inquiries, and offering travel advice.4.Problem Solving: Handle unexpected challenges during tours, ensuring quick and effective resolutions to maintain a positive client experience.5.Destination Knowledge: Stay updated on travel trends, local attractions, and cultural nuances of various destinations to enhance tour offerings.6.Documentation: Prepare and maintain detailed tour documentation, including itineraries, booking confirmations, and travel vouchers.Qualifications:1.Experience: Proven experience in a similar role within the travel industry, with a track record of successful tour planning and execution.2.Communication Skills: Excellent verbal and written communication skills in English. Additional languages are a plus.3. Organizational Skills: Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously.4.Customer Focus: A customer-centric mindset with a passion for delivering outstanding travel experiences.5.Problem-Solving: Ability to think on your feet and find creative solutions in challenging situations.6.Attention to Detail: Meticulous attention to detail is needed to ensure accuracy in tour planning and documentation.7.Tech Proficiency: Familiarity with travel management software and a good understanding of online booking platforms.Note : Only Experienced candidates in similar job may apply.

ResponsibilitiesExperienced in the visa process for UAE, Middle East, and other countries across the worldAware of legal aspects related to travel and VISA processUnderstanding customer requirementsResolve questions and be able to process all travel inquiriesAble to develop documented process for VISA process and Travel process for each countryRequirementsIdeal candidates shall have 3-4 years of experience in handling domestic, inbound and outbound holiday packagesMust have strong knowledge of tourist visa process Travel, tourism and hospitality experience desiredCandidates shall have good written and spoken proficiency in English language Critical thinker and problem solverProficiency in handling Microsoft Office such as excel, wordHe/She is service-oriented with strong multi-tasking skills