job title: tour manager
company: lavanya forex & holidays pvt. ltd.
location: ravipuram, ernakulam
job type: full-time
responsibilities:
planning and coordination: design and plan unique travel itineraries, considering client preferences, budget constraints, and logistical considerations.
or management: collaborate with hotels, transportation providers, and other partners to ensure seamless execution of tours.
nt communication: provide excellent customer service by effectively communicating with clients, addressing inquiries, and offering travel advice.
lem solving: handle unexpected challenges during tours, ensuring quick and effective resolutions to maintain a positive client experience.
ination knowledge: stay updated on travel trends, local attractions, and cultural nuances of various destinations to enhance tour offerings.
mentation: prepare and maintain detailed tour documentation, including itineraries, booking confirmations, and travel vouchers.
qualifications:
rience: proven experience in a similar role within the travel industry, with a track record of successful tour planning and execution.
unication skills: excellent verbal and written communication skills in english. additional languages are a plus.
3. organizational skills: strong organizational and time-management skills with the ability to handle multiple tasks simultaneously.
omer focus: a customer-centric mindset with a passion for delivering outstanding travel experiences.
lem-solving: ability to think on your feet and find creative solutions in challenging situations.
ntion to detail: meticulous attention to detail is needed to ensure accuracy in tour planning and documentation.
proficiency: familiarity with travel management software and a good understanding of online booking platforms.
note : only experienced candidates in similar job may apply.