Join our team as Airport Staff in Kolkata, where you will play a vital role in ensuring a smooth and safe travel experience for passengers. This is an entry-level position ideal for candidates with a passion for customer service and the aviation industry.
Key Responsibilities:
1. Passenger Assistance: Help travelers navigate the airport, providing information on check-in, boarding gates, and baggage claim.
2. Baggage Handling: Ensure the safe loading and unloading of luggage, assisting passengers with their bags as needed.
3. Security Checks: Support security personnel by directing passengers to the screening areas and ensuring compliance with safety regulations.
4. Customer Service: Address passenger inquiries and concerns, offering solutions and maintaining a friendly and professional demeanor.
5. Flight Information: Update passengers about flight arrivals and departures, assisting them in any last-minute changes or challenges.
Required Skills and Expectations:
Candidates should have completed at least 10th grade and exhibit strong communication and interpersonal skills. A positive attitude and eagerness to assist others are essential for this role. Attention to detail is crucial, as is the ability to work in a fast-paced environment. Flexibility in work hours, including weekends and holidays, is also expected. A basic understanding of airport operations will be helpful, but training will be provided for all new hires.