Ticketing Staff Fresher Jobs in Haryana

We are looking for an Airport Passenger Service Associate in Gurgaon, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 10th-grade education. As part of our team, you will assist passengers and ensure a smooth travel experience.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers at the airport, helping them with check-in, boarding, and other inquiries to enhance their travel experience.nn2. Customer Service: Maintain a friendly and professional demeanor while addressing passengers' needs and resolving any issues that may arise.nn3. Information Dissemination: Share accurate information regarding flight schedules, boarding gates, and related updates to keep passengers informed.nn4. Coordination with Staff: Collaborate with airline staff and security personnel to ensure a safe and efficient airport environment for all travelers.nn5. Problem Solving: Handle situations that may require immediate attention, ensuring passengers feel supported and their concerns are addressed promptly.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and be capable of working in a team-oriented environment. A strong customer service mindset is essential, as you will be interacting with passengers from diverse backgrounds. Being able to manage stress in a fast-paced environment is important, along with a willingness to learn and adapt. An enthusiasm for helping others and a passion for the travel industry will greatly enrich your experience in this role.

We are looking for a Customer Support Executive to join our team in Gurgaon. This full-time position allows you to work from home and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required. nnAs a Customer Support Executive, you will be the primary point of contact for our customers, helping to resolve their queries and issues effectively and promptly. nnKey Responsibilities:n1. Customer Assistance: Provide accurate information and support to customers via phone, email, or chat, ensuring a positive experience.n2. Issue Resolution: Identify and troubleshoot customer problems, offering appropriate solutions while maintaining customer satisfaction.n3. Product Knowledge: Stay updated on product features and services to assist customers effectively and respond to their inquiries confidently.n4. Feedback Collection: Gather customer feedback and suggestions to help improve our services and enhance customer experience.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and empathize with customers is essential. Attention to detail and a problem-solving attitude will enable you to tackle challenges successfully. Candidates should be comfortable using computers and various software tools for customer support. A positive attitude and the ability to work independently in a remote environment are also critical for this role.

welcome passengers on board, check documents and direct them to their seats. inform passengers about safety procedures and ensure that all hand luggage is securely stored away. check all seat belts and galleys are secure prior to take-off. make announcements on behalf of the pilot and answer questions during the flight.

Join our team as Airport Ground Staff in Gurgaon, India. This role is ideal for individuals seeking an entry-level position in the aviation industry, with opportunities for growth and development. nnKey Responsibilities:n1. Passenger Assistance: Help passengers with check-in processes, answer queries, and provide information about flight schedules and gates.n2. Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining proper records and tracking.n3. Safety Protocol Compliance: Adhere to safety regulations and procedures to ensure a secure environment for passengers and staff.n4. Coordination with Team: Work collaboratively with other ground staff and departments to ensure smooth operations and timely services.n5. Customer Service: Address passenger concerns and complaints with professionalism, ensuring a positive travel experience.nnRequired Skills and Expectations:nCandidates should have completed at least their 12th grade and possess effective communication skills. A friendly and approachable attitude is essential for engaging with passengers. The ability to work under pressure and adapt to changing situations is important, as the airport environment can be dynamic. Teamwork is crucial, and candidates must be willing to collaborate with others to achieve common goals. A commitment to maintaining high standards of safety and service is also expected. Flexibility with work hours, including weekends and holidays, is necessary in this full-time office-based role.

Join a dynamic team in Gurgaon as a Ground Staff Executive, where you will play a vital role in ensuring smooth airport operations and enhancing passenger experience. This position is ideal for candidates with 0 to 5 years of experience and a passion for the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Provide support and information to passengers, helping them navigate through the airport efficiently and addressing any concerns they may have.nn2. Check-in Process: Facilitate the check-in process for passengers by verifying tickets and baggage, ensuring all procedures are completed swiftly and accurately.nn3. Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care to prevent loss or damage.nn4. Customer Service: Deliver high-quality customer service by maintaining a friendly and approachable demeanor, while resolving issues and answering queries promptly.nn5. Safety Compliance: Ensure adherence to all safety regulations and protocols within the airport environment, contributing to a secure travel experience for all passengers.nnRequired Skills and Expectations:nCandidates should possess a minimum education level of 10th pass. Strong communication skills and a friendly attitude are essential for dealing with passengers effectively. An ability to work in a fast-paced environment and adapt to changing situations is necessary. Teamwork and collaboration with colleagues will be crucial in carrying out day-to-day tasks successfully.

The Ticketing Officer helps passengers to plan for their trips. He/She answers questions on travel arrangements such as routes and time schedules. He/She makes and confirms reservations. He/She calculates the expenses and sells tickets to the passengers.You must also have a fair knowledge of World Geography, excellent English Language communication skills - spoken/written, the ability to delegate work, set clear direction and manage workflowExtensive knowledge of ArchTics, Outbox and NLIVEN ticketing softwareAbility to handle high volume of customer interaction while delivering exceptional serviceProfessionally assist and follow through with resolution of guest complaintsSell tickets, season passes, lessonsAssist in the resolution of all guest complaintsFluency in Arabic would be an advantageExceptional processing of tickets, be it new issues, refunds or exchanges, including all calculationsSupervising internal ticketing operations, including staffProviding world-class phone and email customer service to our diverse clientele, from patrons needing assistance with web bookings to concierge desks purchasing tickets for their guests

The Ticketing Officer helps passengers to plan for their trips. He/She answers questions on travel arrangements such as routes and time schedules. He/She makes and confirms reservations. He/She calculates the expenses and sells tickets to the passengers. He/She may be required to make other arrangements such as car bookings for the passengers. In addition, he/she is required to re-book tickets and other arrangements if the passengers decide to change their schedules. The ticketing officers may have access to computers to help speed up the process.

Ground staff at an airport, also known as Passenger Ground Handlers or Airport Customer Service Professionals, have many responsibilities, including ticketingWe are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Gurgaon. This full-time position is ideal for those who have completed their 12th grade and have 0 to 2 years of experience in a similar role. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, baggage handling, and providing information about flights and other inquiries to ensure a smooth travel experience.nn2. Airport Operations Support: Perform various tasks related to the efficient operation of the airport, including monitoring flight schedules and coordinating with various departments.nn3. Safety and Security: Adhere to safety protocols and guidelines to ensure a secure environment for passengers and staff at all times.nn4. Team Collaboration: Work effectively with other ground staff members and airport personnel to maintain high service standards and achieve operational goals.nnRequired Skills and Expectations:nnCandidates should have excellent communication and interpersonal skills to interact effectively with passengers and colleagues. A positive attitude and the ability to work in a high-pressure environment are essential. Basic knowledge of airport operations and a commitment to providing outstanding customer service are crucial for success in this role. Being a team player and demonstrating flexibility to adapt to changing situations will help ensure a rewarding experience in this position.

We are looking for enthusiastic Ground Staff to join our team in Gurgaon. This role is perfect for individuals who enjoy working in a dynamic environment and want to begin their career in the aviation industry. Applicants with 0-2 years of experience and who have completed their 12th grade are encouraged to apply.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in procedures, guide them to their gates, and ensure they have a comfortable journey from arrival to departure.2. Baggage Handling: Ensure safe and efficient loading and unloading of baggage, helping to maintain a smooth flow of airline operations.3. Customer Service: Address passenger inquiries and provide information about flight schedules, boarding procedures, and airline services, maintaining a friendly and professional demeanor.4. Safety and Security: Assist in maintaining safety and security protocols by checking tickets and ensuring compliance with airline regulations.5. Coordination with Team: Collaborate with other ground staff members and departments to ensure operational excellence and timely service delivery.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills to effectively engage with passengers and colleagues. A positive attitude and a strong commitment to customer service are essential. Candidates should be able to work in a fast-paced environment, demonstrating reliability and teamwork. Flexibility in working hours and availability for shifts is also expected.

We are looking for dedicated and friendly Ground Staff to join our team in Gurgaon. This role is ideal for individuals looking to start their career in the aviation sector, with a focus on providing exceptional service to passengers.Key Responsibilities:1. Customer Service: Greet and assist passengers at the airport, ensuring they have a pleasant experience. Address inquiries and resolve any issues to maintain high levels of customer satisfaction.2. Check-In Assistance: Help passengers with the check-in process, including verifying tickets, baggage handling, and issuing boarding passes. Ensure that all procedures are followed for a smooth departure.3. Baggage Handling: Assist in loading and unloading baggage. Work closely with other staff to ensure that luggage is handled with care and delivered to the correct locations.4. Safety Checks: Enforce safety regulations and ensure the airport environment is secure and well-organized. Communicate any safety concerns to appropriate personnel.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A positive attitude and a commitment to providing excellent customer service are essential. Ability to work in a fast-paced environment and adapt to changing situations is crucial. Previous experience is not required, but a willingness to learn and grow in the aviation industry is expected.