The primary responsibility of an Air Ticketing Staff is to assist customers with booking flights, issuing tickets, and providing information about travel destinations. They must have a thorough understanding of airline policies and procedures in order to ensure that customers receive accurate and timely information.
In addition to booking flights, Air Ticketing Staff must also handle any issues that may arise during the travel process, such as flight cancellations or delays. They must be able to remain calm under pressure and effectively communicate with customers to resolve any problems.