We are looking for dedicated and friendly Ground Staff to join our team in Gurgaon. This role is ideal for individuals looking to start their career in the aviation sector, with a focus on providing exceptional service to passengers.
Key Responsibilities:
1. **Customer Service:** Greet and assist passengers at the airport, ensuring they have a pleasant experience. Address inquiries and resolve any issues to maintain high levels of customer satisfaction.
2. **Check-In Assistance:** Help passengers with the check-in process, including verifying tickets, baggage handling, and issuing boarding passes. Ensure that all procedures are followed for a smooth departure.
3. **Baggage Handling:** Assist in loading and unloading baggage. Work closely with other staff to ensure that luggage is handled with care and delivered to the correct locations.
4. **Safety Checks:** Enforce safety regulations and ensure the airport environment is secure and well-organized. Communicate any safety concerns to appropriate personnel.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A positive attitude and a commitment to providing excellent customer service are essential. Ability to work in a fast-paced environment and adapt to changing situations is crucial. Previous experience is not required, but a willingness to learn and grow in the aviation industry is expected.
Experience
0 - 2 Years
No. of Openings
780
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab