Ticketing Agent Job Vacancies in Surat

As an Airport Customer Service Associate, you will play an essential role in ensuring that travelers have a pleasant experience at the airport. This position involves assisting passengers with their inquiries and providing support throughout their journey.Key Responsibilities:1. **Passenger Assistance:** Greet passengers, provide information about flight schedules, and assist with check-in processes. You will help passengers navigate the airport and answer any questions they may have.2. **Baggage Handling Support:** Assist passengers with baggage-related issues, such as lost luggage or missing items. You will guide them through the procedures to resolve these issues efficiently.3. **Situation Management:** Handle customer complaints and concerns in a calm and professional manner. You will work to find solutions and ensure a satisfactory resolution for the passengers.4. **Information Dissemination:** Stay updated on flight changes and airport services to communicate accurate information to passengers. You are the primary source of information for travelers during their time at the airport.Required Skills and Expectations:To succeed in this role, you should have strong communication skills and the ability to work well under pressure. A friendly demeanor and problem-solving skills are essential, as you will often deal with people in various situations. Previous experience in customer service is helpful but not required. You should be willing to work in a fast-paced environment and adapt to changing situations as needed. A high school diploma is required for this full-time position.

As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service to travelers. Your primary responsibility will be to assist passengers with their ticketing needs at the airport. Your duties will include:- **Ticket Booking**: You will help customers book tickets for their flights, providing information on available flights, prices, and travel options.- **Check-In Assistance**: You will assist passengers during the check-in process, ensuring that they are guided through the necessary steps smoothly.- **Customer Inquiries**: You will respond to customer questions about flight schedules, baggage policies, and any other travel-related concerns, ensuring they have all the information they need.- **Handling Payments**: You will process payments for ticket purchases and issue receipts, maintaining accuracy in financial transactions.- **Problem Resolution**: You will handle any issues or complaints that arise at the ticketing counter, finding solutions quickly to ensure customer satisfaction.The ideal candidate should be a 12th pass with a keen interest in the aviation industry. Excellent communication skills are essential to interact effectively with customers. You should be a team player, capable of working in a fast-paced environment, and have good decision-making abilities. Attention to detail is important to ensure accuracy in ticketing and payments. Being a quick learner and adaptable will help you thrive in this role. Freshers are welcome; training will be provided to enhance your skills.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

- Ensure smooth operations on the ground: Responsible for coordinating various activities on the ground to ensure efficient operations at the airport.- Assist passengers: Help passengers check-in, provide information, assist with boarding, and respond to queries to enhance their travel experience.- Handle baggage: Manage baggage handling processes, including tagging, loading, and unloading, to ensure timely delivery to passengers.- Monitor flight schedules: Keep track of flight schedules, gate assignments, and delays to facilitate timely departures and arrivals.- Maintain safety and security: Adhere to safety protocols, conduct security checks, and respond to emergencies to ensure a safe and secure airport environment.- Provide customer service: Address passenger needs, resolve complaints, and maintain a positive attitude to deliver excellent customer service.Required Skills and Expectations:- Excellent communication skills: Ability to communicate effectively with passengers, colleagues, and other airport personnel.- Customer-oriented mindset: Prioritize passenger satisfaction and go the extra mile to meet their needs.- Team player: Work collaboratively with team members to achieve common goals and deliver superior service.- Attention to detail: Pay close attention to baggage handling, flight schedules, and safety procedures to prevent errors and ensure smooth operations.- Ability to handle pressure: Stay calm and focused in high-pressure situations, such as flight delays or passenger issues.

Job Openings for 45 Airport Operations Executive Jobs for Freshers in Bangalore, Chennai, Hyderabad, Mumbai, Pune, Tiruchirappalli/Trichy, Kozhikode/Calicut, Guwahati, Ahmedabad, Bhubaneswar, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Ground Handling, Airport Cargo, Airport Ticketing, Airport Representative, Airport Supervisor, Aviation Trainer, viation, Aviation Security, Airline Customer Service, Ground Staff, admin, Back Office Assistant etc.

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.

Dear Candidate,Here comes a great opportunity to work with reputed tours and travel company in surat.Location: Vesu, Ring RoadDesignation: Position 1: Travel consultantPosition 2: Ticketing ExecutiveSalary: upto 25KIf interested, kindly mail your updated resumeThanks and regards,Neha Sethi

Hiring for 81 Air Ticketing Agent Jobs in Ahmedabad,Surat for Freshers,Required Educational Qualification is : Higher Secondary, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech with Good knowledge in air ticketing,aviation,ticket booking, Air Ticketing Agent,Air Ticketing Executive etc.

Hiring for 7 Airport Information Desk Associate Jobs in Nashik, Nagpur, Surat, Vadodara, Bhubaneswar, Guwahati, Jammu, Mysore, Vijayawada, Kozhikode/Calicut, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Flight Information, Air Ticketing, Ground Staff Activities, Ticketing Reservation, Ground Operation, Ground Management, Airport Ramp etc.

Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.