Ticketing Agent Job Vacancies in Rajkot

As an Air Ticketing Executive based in Rajkot, you will play a vital role in assisting customers with their travel arrangements. This position requires excellent communication skills and an understanding of the airline industry.**Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their travel needs and provide suitable flight options according to their budget and preferences.- **Booking and Ticketing:** Process flight bookings through the airline reservation system, ensuring accurate ticket issuance and providing e-tickets to customers promptly.- **Handling Inquiries:** Address customer inquiries regarding flight availability, schedules, and prices, offering friendly and informed assistance.- **Payment Processing:** Manage payment transactions efficiently and securely, ensuring all financial procedures are followed.- **Issue Resolution:** Assist in resolving any issues or complaints related to flight bookings, cancellations, or changes, ensuring customer satisfaction.- **Documentation:** Maintain accurate records of bookings and transactions, preparing necessary reports for management.**Required Skills and Expectations:**- **Education:** A minimum of 12th grade education is required; a degree in travel and tourism or related fields is an advantage.- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and colleagues.- **Attention to Detail:** You must be detail-oriented to avoid errors in booking and ticketing processes.- **Computer Proficiency:** Familiarity with reservation systems and basic computer skills are necessary for efficient booking.- **Customer Service Orientation:** A strong commitment to customer service is crucial, with a professional and friendly demeanor while assisting clients.- **Adaptability:** The ability to work in a fast-paced environment and handle multiple tasks efficiently is expected.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.

Job Responsibilities:Handle all domestic and international travel arrangements (flight, train, hotel, visa, transport, etc.)Coordinate with travel agencies and vendors for bookings and quotationsManage end-to-end travel itineraries for employees, management, and guestsEnsure compliance with company travel policies and cost optimizationMaintain and update travel records and reportsHandle last-minute changes, cancellations, or emergencies efficientlySupport employees with travel-related queries and documentationNegotiate corporate rates with hotels, airlines, and transport agenciesProcess travel reimbursements and documentation as per finance requirementsEnsure all travel arrangements are seamless, safe, and cost-effectiveKey Skills Required:Excellent communication and negotiation skillsStrong organizational and multitasking abilityGood knowledge of travel platforms, ticketing portals, and visa processesAbility to handle pressure and resolve issues quicklyProficiency in MS Office, emails, and travel software/toolsQualification:Graduate / Diploma in Travel & Tourism / Hospitality preferred

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

Job Overview:An Air Hostess (also known as a Cabin Crew Member or Flight Attendant) is responsible for ensuring the comfort, safety, and welfare of passengers aboard an aircraft. They provide in-flight service, demonstrate safety procedures, handle emergencies, and represent the airline with professionalism and courtesy.Key Responsibilities:1. Passenger Assistance and Customer ServiceWelcome passengers on board and assist them in finding their seats.Help passengers with luggage placement and ensure cabin storage rules are followed.Serve meals, snacks, and beverages during the flight.Respond promptly to passenger requests and ensure comfort throughout the journey.Handle difficult passengers calmly and professionally.2. Safety and SecurityConduct pre-flight safety checks of the cabin and emergency equipment.Demonstrate and ensure passenger understanding of safety procedures.Ensure seat belts, tray tables, and cabin doors are secure before takeoff and landing.Remain alert to any suspicious activity and follow security protocols.Administer first aid or assist in emergencies when required.3. In-Flight OperationsCommunicate with the cockpit crew and ground staff for smooth operations.Manage onboard inventory of food, beverages, and duty-free items.Complete flight reports and documentation after each flight.Assist passengers during boarding and deplaning.4. Emergency HandlingRemain calm and follow procedures during turbulence, medical emergencies, or evacuation.Guide passengers to safety using emergency equipment (oxygen masks, life vests, exits, etc.).Provide medical assistance or coordinate with onboard doctors if needed.5. Representation and GroomingMaintain a well-groomed and professional appearance as per airline standards.Represent the airline brand positively and ensure high levels of hospitality.Attend regular training and performance assessments.Skills and Competencies:Excellent communication and interpersonal skills.Strong sense of responsibility and professionalism.Ability to stay calm under pressure and handle emergencies.Customer service and problem-solving skills.Good physical fitness and ability to work long hours.Multilingual ability (preferred).Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Hospitality, or Customer Service.Physical & Medical Requirements:Height: Typically 155170 cm (varies by airline).Weight proportionate to height.Clear complexion and good eyesight (with/without correction).Medically fit as per aviation standards.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.