Freshers & Experience || Full Time || Air Ticketing Executive

As an Air Ticketing Executive based in Rajkot, you will play a vital role in assisting customers with their travel arrangements. This position requires excellent communication skills and an understanding of the airline industry.

Key Responsibilities:

- Customer Interaction: Engage with clients to understand their travel needs and provide suitable flight options according to their budget and preferences.

- Booking and Ticketing: Process flight bookings through the airline reservation system, ensuring accurate ticket issuance and providing e-tickets to customers promptly.

- Handling Inquiries: Address customer inquiries regarding flight availability, schedules, and prices, offering friendly and informed assistance.

- Payment Processing: Manage payment transactions efficiently and securely, ensuring all financial procedures are followed.

- Issue Resolution: Assist in resolving any issues or complaints related to flight bookings, cancellations, or changes, ensuring customer satisfaction.

- Documentation: Maintain accurate records of bookings and transactions, preparing necessary reports for management.

Required Skills and Expectations:

- Education: A minimum of 12th grade education is required; a degree in travel and tourism or related fields is an advantage.

- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and colleagues.

- Attention to Detail: You must be detail-oriented to avoid errors in booking and ticketing processes.

- Computer Proficiency: Familiarity with reservation systems and basic computer skills are necessary for efficient booking.

- Customer Service Orientation: A strong commitment to customer service is crucial, with a professional and friendly demeanor while assisting clients.

- Adaptability: The ability to work in a fast-paced environment and handle multiple tasks efficiently is expected.

• Experience

  0 - 6 Years

• No. of Openings

  117

• Education

  12th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Rajkot