Telecaller Job Vacancies in Maharashtra

We are seeking a dedicated Tele Caller to join our team in Mumbai. The ideal candidate will have 1 to 3 years of experience and should have completed at least the 12th grade. This is a full-time position with the flexibility to work from home. nnKey Responsibilities:nn- Making Outbound Calls: The Tele Caller will engage with potential customers by making outbound calls to introduce our products or services and generate interest.n- Customer Interaction: Building rapport with customers is essential. The Tele Caller will listen to customer inquiries, provide information, and answer questions effectively.n- Data Entry: After each call, the Tele Caller will input relevant customer information and call outcomes into our database to ensure accurate records.n- Follow-up: Regularly following up with leads and customers is crucial for maintaining relationships and closing sales.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to convey information clearly and persuasively. Strong listening skills are essential to understand customer needs. Candidates should be self-motivated, have a positive attitude, and be comfortable working independently in a work-from-home environment. Basic computer skills and familiarity with database management will also be beneficial. Attention to detail is important for maintaining accurate records and providing quality service to customers.

As a Tele Caller, you will be responsible for reaching out to potential students to discuss and promote our dance classes, including Hip Hop, Contemporary, Bollywood, and Kathak. You will engage in conversations to explain the benefits of joining our dance academy and encourage admissions.Key responsibilities include:- Making outbound calls to prospective students to provide information about our dance programs and answer their inquiries.- Clearly explaining the different dance styles offered, highlighting unique aspects of each class to attract interest.- Persuasively discussing the advantages of enrolling in our academy, demonstrating enthusiasm and passion for dance education.- Documenting interactions with potential students and tracking their responses to ensure follow-up as needed.Required skills and expectations include:- A minimum of 1 year of experience in a calling or customer service role is desirable.- A strong ability to communicate clearly and effectively, both verbally and in writing.- Excellent persuasion skills to convince leads about the value of our dance classes.- Must be at least a 12th pass with a positive and energetic attitude, showcasing a genuine interest in dance and education.This role is part-time and requires you to work from our office located in Mumbai, India, during standard business hours. Flexibility in scheduling may be required depending on the volume of calls.

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

We are looking for a skilled Tele Caller to join our team in Wakad, Pune. The ideal candidate will have 1 to 2 years of experience and must be a graduate. This role is suitable exclusively for female applicants and requires working from the office.Key Responsibilities:1. Making Outbound Calls: You will reach out to potential clients and customers by phone to introduce our services and gather information.2. Lead Generation: Your role will involve identifying and qualifying potential leads through effective communication and by understanding client needs.3. Customer Follow-up: You will follow up with existing leads and clients to ensure satisfaction and facilitate additional sales opportunities.4. Updating Records: Maintaining accurate and detailed records of all calls made, responses received, and any commitments or actions required.5. Team Collaboration: Working closely with other team members to share information and strategies for improving sales and customer engagement.Required Skills and Expectations:The ideal candidate should possess strong communication skills, with a good command of the local language and English. The ability to listen actively and express ideas clearly is essential. You should be comfortable with phone-based communication and possess strong interpersonal skills. Candidates should demonstrate a proactive approach to problem-solving and the ability to work in a target-driven environment. A positive attitude and a commitment to achieving results are crucial.

We are looking for serious, dedicated, and self-motivated individuals who are passionate about learning and building a long-term career.Requirements:Serious attitude toward workDedicated and responsibleGood communication skillsWillingness to learn and growPositive mindset and teamworkIf you are committed, disciplined, and ready to work with consistency, we'd love to connect with you.

JOB DESCRIPTIONTelecaller / Tele-Sales Executive - Loan & Financial ServicesLocation: Mumbai / Navi MumbaiDepartment: Sales & TelecallingEmployment Type: Full-TimeIndustry: Financial Services / Loans / DSAAbout the RoleWe are looking for Telecallers / Tele-Sales Executives to join our growing financial services team. The candidate will be responsible for contacting prospective customers, understanding their financial requirements, generating qualified loan leads and coordinating with the sales/credit team until the application moves forward.The role is suitable for candidates who are confident on the phone, have good communication skills and are comfortable working with sales targets and incentives.Key Responsibilities- Make outbound calls to prospective customers from company-provided leads/data.- Understand customers' financial requirements and identify suitable loan products.- Generate leads for:- Personal Loans- Business Loans- MSME Loans- Loan Against Property (LAP)- Housing / Home Loans- Loan Against Security- Construction Finance- Other financial products offered by the company- Explain basic product features, eligibility and documentation requirements.- Qualify leads based on customer profile, income/business, loan requirement and eligibility.- Schedule appointments/callbacks for the sales team.- Follow up regularly with interested customers.- Coordinate with sales managers, DSAs, banks/NBFCs and the credit team.- Maintain accurate records of calls, leads, follow-ups and conversions in CRM/Excel.- Ensure timely follow-up on every qualified lead.- Achieve daily, weekly and monthly calling and business-generation targets.- Maintain professional communication and good customer relationships.Daily Performance ExpectationsThe Telecaller will be expected to:- Make a defined number of quality outbound calls every day.- Generate qualified leads on a regular basis.- Maintain proper follow-up of all leads.- Convert qualified prospects into login/application opportunities.- Contribute towards the team's monthly login and disbursement targets.- Maintain accurate daily activity reports.Candidate ProfilePreferred qualifications:- 12th Pass / Graduate- Freshers with good communication skills can apply.- Prior experience in telecalling, telesales, banking, loans, insurance, credit cards or financial services will be an advantage.- Good Hindi and Marathi communication skills.- Basic English communication is preferred.- Comfortable using WhatsApp, Excel and basic computer applications.- Positive attitude and willingness to work towards targets.- Good follow-up and convincing skills.Key Skills- Telecalling & telesales- Lead generation- Customer handling- Follow-up skills- Basic financial product understanding- Communication & persuasion- CRM/Excel data management- Target-oriented approach- TeamworkCompensationFixed Salary: 10,000 - 20,000 per month+ Performance Incentives: Based on qualified leads, login and/or disbursement performance.Compensation can be structured according to experience and performance.Performance PhilosophyEvery Telecaller is expected to contribute business sufficient to justify the cost of employment.Target principle: Minimum business contribution should be approximately 2 the employee's salary, with additional incentives linked to performance and actual business generated.Working HoursMonday to SaturdayWorking hours as per company policy.Career GrowthHigh-performing candidates can progress to:Telecaller Senior Telecaller Sales Executive Relationship Manager Team LeaderWhy Join Us?- Opportunity to build a career in financial services.- Fixed salary + performance incentives.- Training on loan products and customer handling.- Opportunity to work with banks/NBFCs/financial institutions.- Growth opportunities based on performance.- Professional and target-oriented work environment.How to ApplyInterested candidates can share their CV along with their current salary, expected salary and total experience.

We are looking for a dedicated female Tele Caller to join our team in Thane. This entry-level position is suited for candidates who have recently completed their education and are eager to learn in a dynamic work environment.Key Responsibilities:- Conduct Outbound Calls: You will make calls to potential customers, introducing our products or services and encouraging interest.- Provide Information: You will need to clearly communicate details about the offerings, addressing any questions or concerns from customers.- Maintain Records: Keeping accurate records of calls and customer interactions is crucial, as you will need to track feedback and follow up when necessary.- Follow-Up Calls: After the initial contact, you will be responsible for conducting follow-up calls to nurture leads and convert them into potential sales.Required Skills and Expectations:Candidates should have completed their 12th grade education. Good communication skills in English and a friendly demeanor are essential for successfully engaging with customers over the phone. The ideal candidate should be confident and articulate while having the ability to listen and understand customer needs. Basic organizational skills are necessary to manage call records and follow-ups accurately, and a willingness to learn and grow within the role is expected. This position is office-based, and candidates should be prepared to work full-time in a collaborative environment.

As a Tele Caller, you will engage with customers through outbound calls, promoting and explaining various insurance products and services. Your role involves understanding customer needs and providing them with basic information about suitable insurance plans. You will also handle customer queries with politeness and professionalism.Key responsibilities include making outbound calls to potential customers to promote insurance offerings, comprehending their requirements to provide appropriate recommendations, and addressing any questions or concerns they may have about the insurance products. To be successful in this position, candidates must possess a minimum education of 10th pass and ideally be a female applicant. Fluency in Marathi is essential, as it will enable effective communication with local customers. The role requires strong interpersonal skills, an ability to listen actively, and a professional demeanor in managing customer interactions. Freshers are encouraged to apply, as this is a full-time position based in the Vidya Vihar area of Mumbai and involves working in the office.This position requires no specific prior experience but values a willingness to learn and a positive attitude toward customer service. Working days are typically standard weekdays with clearly defined office hours. As the role is customer-facing, candidates should be prepared to work from the office.

Welcome and attend to visitors, customers, candidates, and business associates professionally.Handle incoming calls, transfer calls to the appropriate department, and take messages when required.Maintain the reception area in a clean, organized, and professional manner.Manage visitor records, appointments, and meeting schedules.Handle incoming and outgoing correspondence, emails, and basic office administration.Maintain professional telephone etiquette and a welcoming office environment.B. Telecalling & Customer CommunicationMake outbound calls to prospective customers, garage owners, and business partners.Explain the company's services, mobile application, subscription plans, and business opportunities.Follow up with interested customers and potential business associates.Respond to basic customer queries and direct technical or complex issues to the appropriate team.Maintain accurate records of calls, leads, follow-ups, and customer responses.Encourage prospective customers and garage owners to register with the Pom Pom Auto India platform.

Key Responsibilities: Handle porting and email processes. Make calls for appointment booking and confirmation. Coordinate with health check-up centers for appointments and case closures. Maintain and update daily reports, MIS, and trackers. Follow up on pending appointments and cases. Coordinate with internal teams and centers for smooth operations. Track and support customer conversion and closures. Ensure accurate and timely data entry and reporting.Required Skills: Good communication and coordination skills. Basic knowledge of MS Excel and email handling. Good follow-up and time-management skills. Ability to handle multiple tasks efficiently. Graduate in any discipline.

We're Hiring - Dedicated & Ambitious Individuals!We are looking for motivated, responsible, and goal-oriented individuals who are ready to learn new skills, take on challenges, and build a strong professional future.Key Responsibilities:Handle assigned tasks with dedication and responsibility.Communicate professionally and maintain good teamwork.Learn and apply new concepts effectively.Follow the given process with consistency and discipline.Work towards achieving personal and team goals.Who We're Looking ForGood communication & listening skill Positive and growth-oriented mindsetWillingness to learn and improveSelf-disciplined and consistentGoal-focused and team-orientedIf you are serious about your growth and ready to turn your efforts into meaningful career opportunities, we would love to connect with you!Interested? Send us a message to know more and get started!

We are seeking enthusiastic female candidates for the role of BPO Telecaller in Nashik. This full-time position is ideal for freshers as well as those with up to one year of experience. As a BPO Telecaller, your key responsibilities will include making outbound calls to clients, providing them with product information, and assisting in resolving inquiries. You will engage customers effectively, promote services, and update customer records as needed.The ideal candidate should possess strong communication skills in English, Hindi, and Marathi to ensure efficient interactions with diverse clients. A minimum educational qualification of 12th pass is required. You should have a pleasant demeanor, a commitment to customer service, and the ability to handle multiple tasks effectively.This role is office-based, and you will be required to work standard shifts. Being a team player with a positive attitude will be essential for success in this environment. If you are motivated, eager to learn, and enjoy working with people, we encourage you to apply for this exciting opportunity.

Calling & Student Support ExecutiveCompany: Dipti Vartak AcademyLocation: Andheri East, Mumbai - Work from officeEmployment Type: Full-timeWorking Schedule: 9 working hours beginning at 10:00 AM, six days per week, with one flexible weekly offExperience: 0-2 years preferred; strong fresh graduates may also be consideredCompensation: 25,000-30,000 per month CTCJoining Preference: ImmediateReporting To: Team Lead / Operational OwnerLanguage Requirement: Strong spoken Hindi and functional spoken English; Marathi will be an advantageCandidates living within approximately 15-20 km of the office, or those who can commute reliably to Andheri East, will be preferred.About Dipti Vartak AcademyDipti Vartak Academy is a fast-growing online education and community platform that helps home bakers develop their skills and build successful baking businesses.We conduct daily webinars, bootcamps, recorded courses, live student support sessions, challenges, community activities, events and multiple membership programs.Our work environment is fast-moving and execution-driven. We interact with a large number of students and leads across different stages of their journey, making clear communication, disciplined follow-up and a strong student experience extremely important.About the RoleWe are looking for a confident, dependable and empathetic Calling & Student Support Executive to manage frontline communication with DVA students and leads.This is primarily a student calling, onboarding, support and follow-up role. The person will be responsible for proactively contacting students, helping them understand their next steps, resolving routine queries, maintaining accurate records and ensuring that pending matters are followed through until closure.The role will also involve follow-up with interested or warm leads from time to time. However, this is not primarily a telesales or sales-closing position at the beginning.A candidate who demonstrates strong communication, persuasion, objection-handling and conversion ability may gradually take on greater sales responsibilities and potentially move into a dedicated sales role over time.Key ResponsibilitiesStudent Calling and Follow-upMake outbound calls to students and leads for assigned activities and campaigns.Call students for webinar, bootcamp, live-session, challenge and event reminders.Confirm attendance and participation wherever required.Follow up with students who have registered but have not completed an important next step.Conduct callbacks and repeat follow-ups where required.Contact inactive or disengaged students for specific reactivation activities.Follow up for feedback, confirmations and other program-related requirements.Understand the purpose of each calling activity instead of treating the job as merely completing a calling list.Student Onboarding and SupportAssist students during onboarding into DVA programs, communities and platforms.Help students understand where to access their program, sessions, groups and resources.Handle routine queries related to schedules, joining links, registrations, program access, challenges and other operational matters.Check whether students have joined the correct WhatsApp groups or communities.Guide students clearly regarding the next action they need to take.Gradually build sufficient knowledge of DVA programs and processes to resolve routine queries independently.Route concerns to the appropriate team member wherever specialist intervention is required.Lead Follow-up and Sales SupportFollow up with interested, warm or hot leads when assigned.Understand the lead's requirement and current level of interest.Answer basic factual questions regarding relevant DVA programs based on approved information.Follow up with prospects who have shown interest but have not completed enrolment.Help prospects complete the required next step where appropriate.Identify high-intent prospects and coordinate with the relevant team member for further sales conversations.Support enrollment-related follow-ups without turning every student interaction into a sales pitch.Sales will not be the primary responsibility initially, but the candidate's ability to influence, persuade and convert will be observed as a potential future growth path.Tracking and CRMMaintain accurate call records, conversation notes and follow-up statuses.Update student and lead information in Google Sheets, CRM systems and internal trackers.Record callbacks, pending actions and commitments accurately.Update outcomes after each meaningful interaction.Ensure that information remains current and usable by other team members.Maintain clear records of unresolved matters and final closure.Identify incomplete or inconsistent information and get it corrected.Follow-up and ClosureTrack every assigned follow-up until it is genuinely completed or appropriately closed.Ensure callbacks happen when promised.Follow up again if the student or lead has not completed the required action.Maintain clear visibility of open and pending matters.Coordinate internally where another team member's intervention is required.Verify whether the required action has actually happened rather than assuming completion.Avoid allowing cases to remain unattended merely because the first call or message has been made.The expected approach is:Understand Contact Communicate Record Take the next action Follow up Escalate where required CloseWhatsApp and Student CommunicationCommunicate with students and leads through WhatsApp wherever required.Send approved links, reminders, instructions and resources.Follow up on WhatsApp after calls when appropriate.Communicate respectfully, patiently and professionally.Adapt communication to the student's situation rather than sounding mechanically scripted.Ensure important information from conversations is captured in the relevant system or tracker.Avoid making commitments or promises outside the person's authority.Problem-Solving and EscalationUnderstand routine student issues before escalating them.Attempt approved basic troubleshooting or process resolution wherever applicable.Distinguish between matters that can be handled independently and those requiring intervention.Escalate payment, refund, technical, sensitive or exceptional issues to the appropriate person.Provide complete context while escalating instead of merely forwarding a screenshot or message.Mention the issue, actions already taken, current status and what support is required.Follow up internally where necessary until the student receives closure.Avoid making unauthorised decisions regarding refunds, discounts, special payment terms or other commercial exceptions.Systems and Digital ToolsWork comfortably with WhatsApp and WhatsApp Business.Use Google Sheets, Google Docs and Google Forms for routine tracking and coordination.Work with CRM and telecalling systems used by the organisation.Update student and lead information accurately across systems.Use learning/community platforms and internal dashboards as required.Learn tools such as GHL or similar CRM platforms after training.Use ChatGPT, Claude or other AI tools for approved routine drafting, summarisation and support activities where required.Learn and adapt to new tools introduced by the organisation.The candidate is not expected to know DVA's complete technology stack before joining, but should be comfortable learning unfamiliar systems quickly.Candidate ProfileWe would prefer someone with 0-2 years of relevant experience in areas such as:Student supportCustomer supportTelecallingEdTech or online educationCoaching or training businessesCustomer successInside salesService operationsFrontline customer communicationStrong fresh graduates may also be considered if they demonstrate unusually good communication, confidence, maturity, discipline and willingness to follow up consistently.Prior experience in the baking industry is not required.Prior sales exposure will be an advantage but is not compulsory.Essential SkillsThe candidate must demonstrate:Strong spoken HindiFunctional spoken and written EnglishClear and respectful verbal communicationConfidence speaking to people over the phoneStrong listening abilityPatience and empathy while dealing with studentsComfort making repeated outbound callsBasic working knowledge of Google SheetsBasic computer and smartphone proficiencyAbility to maintain accurate notes and recordsAbility to follow scripts and SOPs without sounding roboticBasic logical problem-solvingAbility to learn unfamiliar software without constant guidanceDiscipline in tracking callbacks and pending actionsA strong follow-through and closure mindsetTool ExposurePrevious hands-on exposure to any of the following will be an advantage:WhatsApp / WhatsApp BusinessCRM systemsTelecalling or dialler platformsGoogle SheetsGoogle FormsGHL or similar CRM platformsTagMango or another LMSChatGPT or ClaudeStudent-management or customer-support toolsPrior experience with every platform is not compulsory. However, the candidate must be capable of learning DVA's systems quickly and using them independently after appropriate training.Behavioural RequirementsWe are looking for someone who is:Patient and empatheticConfident while speaking with peopleA good listenerDependable and consistentComfortable making repeated calls and follow-upsPersistent without becoming rude or irritatingPleasant but sufficiently assertiveOrganised and detail-orientedDisciplined about recording informationComfortable working with targets and timelinesProactive rather than instruction-dependentCapable of taking conversations through to closureReceptive to feedbackRespectful while communicating with studentsAble to stay calm while handling an irritated or confused studentAble to recognise when an issue should be escalatedInterested in gradually taking on larger responsibilitiesDVA Code of HonorMission FirstTeam SecondMyself ThirdThis means protecting the student experience, supporting the team and taking responsibility for organisational outcomes.Growth OpportunityThis role can grow in two directions based on demonstrated capability and organisational requirements.A candidate who becomes strong at student communication, support and ownership can gradually take on broader Student Success / Customer Success responsibilities.A candidate who demonstrates strong persuasion, objection handling, commercial understanding and conversion ability may progressively take on Inside Sales / Sales responsibilities and potentially graduate into a dedicated sales role.Growth will depend on actual performance and capability-not merely length of service.Selection ProcessThe selection process will generally involve one or two face-to-face interview rounds at the Andheri East office.Candidates may also be given a short mock-call exercise to assess communication, listening ability, student handling, follow-up approach and judgement on when to escalate.

We are looking for a dedicated Tele Caller to join our team in Thane, India. This is a full-time position suitable for freshers or those who have completed at least the 10th grade. Ideal candidates should be prepared to communicate effectively in Marathi, Hindi, or basic English.As a Tele Caller, your key responsibilities will include making outbound calls to customers to provide information about our services, ensuring customer satisfaction through effective communication, and maintaining accurate records of interactions. You will be expected to answer customer queries and handle objections in a professional manner.The ideal candidate should possess strong communication skills, enabling them to interact confidently with customers. Familiarity with Marathi and Hindi is preferred. A positive attitude and willingness to learn are critical, as immediate joining is encouraged. In this role, you will be expected to work from the office in Thane and will not be required to travel for fieldwork. Working hours and days will be defined by the company's schedule, with specific details provided during the onboarding process.Candidates must have the ability to engage with customers professionally and maintain a courteous demeanor at all times. Being detail-oriented and organized is essential for managing records effectively. If you are eager to start your career in a dynamic environment, we encourage you to apply.

As a Tele Caller, you will be responsible for making outbound calls to generate leads and follow up with customers regarding inquiries. You will explain the companys signage and branding services and coordinate with customers through WhatsApp and calls to provide necessary information. Scheduling meetings and site visits will also be part of your role, along with maintaining detailed records of leads and follow-ups to ensure effective tracking. Achieving monthly targets will be essential to your success.This position requires strong communication skills and a friendly demeanor. As you will be handling calls and messages, being articulate and engaging is crucial. Additionally, time management skills are necessary to balance follow-ups and scheduling effectively. Familiarity with WhatsApp and basic computer skills will assist in maintaining customer records.You should be a female candidate who has completed at least the 12th grade. While previous experience in a similar role is a plus, it is not mandatory, making this an excellent opportunity for fresh graduates to start their careers. The job is a full-time position based at our office located on Satara Road, Pune. Your work schedule will adhere to standard office hours, ensuring a consistent routine throughout the week.

We are seeking a dedicated Telecaller to join our team in Pune, India. This full-time position is ideal for both freshers and those with some experience. The Telecaller will be responsible for making calls to potential customers, providing information about our products or services, and addressing customer inquiries.Key responsibilities include conducting outbound calls, ensuring customer satisfaction, and collecting feedback to improve our offerings. A mobile phone will be provided for making calls, allowing the Telecaller to perform their duties effectively. Training will be provided to equip the candidate with the necessary skills to succeed.Candidates should possess strong communication skills and a friendly demeanor, as they will be engaging with customers regularly. A commitment to delivering excellent service and the ability to listen and respond to customer needs are essential. Basic computer skills and familiarity with office software will be beneficial for managing customer interactions and maintaining records.The role requires working in the office during day shifts. Candidates must be prepared for a full-time schedule, focusing on delivering results and building rapport with customers. This position is suited for individuals who are motivated to learn and grow within the telemarketing field. Join our team and contribute to our mission of providing outstanding customer service.

As a Pre Sales Executive in the real estate sector, you will play a vital role in supporting the sales team by showcasing our properties and services to potential clients. Your main responsibilities will involve effective communication and engagement with clients, guiding them through the offerings, and addressing their queries.Key responsibilities include:- Engaging with potential clients through various communication channels, ensuring they receive knowledgeable and timely responses.- Demonstrating properties and services effectively to prospective buyers, highlighting the unique selling points and addressing any concerns they may have.- Maintaining thorough records of client interactions for follow-ups and further actions, thereby ensuring continuity in communication.- Collaborating with the sales team to develop strategies that drive potential leads to actual sales, contributing to overall business growth.To excel in this role, the ideal candidate will possess strong telecommunication skills, enabling clear and effective conversations with clients. A minimum of six months of experience in the real estate sector is essential. Additionally, you should be comfortable with a rotational work schedule, including Sundays, and be prepared for potential fieldwork.This position is a full-time role based in Thane, India. The successful candidate will be required to work from the office, engaging directly with colleagues and clients alike. A 12th pass qualification is necessary for application. If you are motivated, enjoy interacting with people, and have a passion for real estate, we encourage you to apply.

Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound inquiries and provide product/service information.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain a sales pipeline.Achieve monthly sales and revenue targets.Maintain accurate records of customer interactions in CRM or spreadsheets.Resolve customer queries and provide excellent customer service.Coordinate with the sales and marketing teams to improve conversions.Prepare daily and weekly call reports.