2123

Telecaller Job Vacancies in Maharashtra

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  • 0 - 3 yrs
  • Female
  • Ghansoli Navi Mumbai
Telecommunication Outbound Calling Negotiation Skills Convincing Power Cold Calling Telesales Customer Focus Voice Process Tele Marketing
We are looking for a motivated and friendly Telecaller Staff member to join our team in Ghansoli, Navi Mumbai. The ideal candidate will help connect with clients, providing them with information and assistance while ensuring a positive experience.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers, introduce our products or services, and engage them in conversation to understand their needs.2. **Providing Information**: Answer questions from callers clearly and effectively, ensuring they receive the information they need about our offerings.3. **Handling Queries**: Address any concerns or issues raised by clients and provide suitable solutions to enhance their satisfaction.4. **Maintaining Records**: Keep accurate records of calls made, issues discussed, and customer feedback to help the team track performance and improve services.5. **Achieving Targets**: Work towards weekly and monthly call targets, promoting a sense of achievement and contributing to team success.Required Skills and Expectations:Candidates should have completed their 12th grade and display excellent verbal communication skills. A friendly and approachable demeanor is essential, as you will be interacting with various customers. Basic computer knowledge is important for record keeping. We encourage candidates with 0 to 3 years of experience, especially those eager to learn and grow in a professional environment. A positive attitude and strong listening skills are highly valued, as they will help in building rapport with clients. Female candidates are preferred for this position.
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Online For BPO Telecaller Jobs (Freshers)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Thane West
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO
We are seeking a motivated BPO Telecaller to join our team in Thane West. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Navi Mumbai
Real Estate Sales Sales Outbound Calling Lead Generation
Job Title: Telecaller - Real Estate Location: Ulwe, Sector 19, Navi Mumbai
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Pune
Microsoft Excel Outbound Calling
JOB DESCRIPTION OF TELECALLER1. Make outbound calls to prospective clients to generate leads.2. Handle inbound calls and respond to client inquiries.3. Explain company products/services clearly and effectively.4. Schedule meetings for the sales/relationship management team.5. Maintain and update client databases and call records.6. Follow up with clients for conversions and feedback.7. Build and maintain strong client relationships.8. Achieve daily/weekly/monthly calling and conversion targets.9. Work closely with internal teams to ensure seamless account onboarding, servicing, and resolutionof client inquiries.10. Collaborate with marketing teams to develop and implement strategies for client retention andengagement.11. Maintain accurate and up-to-date client records and documentation, ensuring compliance withdata privacy and security regulations.12. Foster a positive and collaborative work environment by effectively communicating with internalteam and seniors.13. Continuously enhance professional knowledge through ongoing education, training, andparticipation in industry conferences to stay at the forefront of financial trends and products.
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  • 0 - 5 yrs
  • 5.5 Lac/Yr
  • Mumbai
Sales Process Voice Process Marketing
We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.
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  • Fresher
  • Pune
Thermal Power Tele Caller Customer Support Executive
* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Kharghar Navi Mumbai
Telecalling Tele Sales Officer
Job Description:Only Female CandidatesExperience: 6 months - 2 years' experience as a tele caller / inside sales / lead generatorResponsibilities:Generate leads through calling to the customers. (Calling data will be provided)Calling existing and potential customers to update them about the product.Fix the meeting with customersAsk questions to understand about customer requirements.Keep records of calls and note useful information.Ability to learn about products and services and describe/explain them to prospects.
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Hiring Telecalling Executive For Pune

Prolegion Private Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Pune
Customer Care Tele Caller Telecommunication Convincing Power Customer Focus Negotiation Skills Telesales
Job Title: Telecalling Executive Location: PuneExperience Required : 6 months - 1 yearJob Summary: We are looking for a motivated Telecaller to join our team. The candidate will be responsible for making outbound calls, generating leads, and assisting customers with product/service information.
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Face-to-Face For Telecaller Jobs (Freshers)

RULOANS Distribution Pvt. ltd.

  • 0 - 2 yrs
  • Vasai East Mumbai
Motivating Skill Microsoft Excel Marketing Communication Presentation Skills
Key Responsibilities and Duties:Outbound/Cold Calling: Proactively calling prospective customers to introduce company products or services.Inbound Query Resolution: Handling incoming calls from customers needing assistance, information, or support.Lead Generation & Sales: Following up on leads to convert potential prospects into sales.Relationship Management: Building rapport with clients to enhance customer satisfaction.Data Management: Maintaining accurate and updated records of customer conversations and data in the CRM system.Target Achievement: Meeting daily, weekly, or monthly targets for calls made and sales closed. Required Skills and Qualifications:Communication: Excellent verbal communication and listening skills in the required languages.Interpersonal Skills: Patience, empathy, and the ability to handle rejections professionally.Technical Proficiency: Basic computer knowledge and familiarity with CRM software.Sales Acumen: Strong persuasion and negotiation skills.Experience/Education: Often open to freshers; prior experience in sales or customer support is a plus. Common Industries: Banking, Insurance, Real Estate, Telecommunications, E-commerce, and Education.
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Telecaller Jobs For B.A Freshers

Wedding Partner Matrimony

  • 0 - 4 yrs
  • Female
  • Nagpur
Good Communication Voice Process Calling BPO Call Center Computer Skills Tele Marketing Convincing Power Marketing Communication
As a Telecaller in Nagpur, India, you will be responsible for reaching out to potential clients and generating leads through effective communication. This full-time office-based role is suitable for fresh graduates and applicants with up Freshers or experience. And Any Education are allowed. We are looking for enthusiastic female candidates to join our team. Key Responsibilities: 1. **Conduct Calls**: Initiate outbound calls to prospective clients, introducing our services and products clearly and persuasively. 2. **Lead Generation**: Identify and qualify potential leads to contribute to the overall growth of the company. 3. **Maintain Records**: Document all interactions with customers in our database to ensure accurate follow-up and tracking of lead progress. 4. **Respond to Inquiries**: Address customer queries and provide detailed information about our offerings to help customers make informed decisions. 5. **Feedback Collection**: Gather and report customer feedback to assist in improving our services and addressing client concerns. Required Skills and Expectations: Candidates should possess excellent verbal communication skills, enabling them to engage effectively with clients. The ability to maintain a friendly and professional demeanor is essential. Prior experience in a similar role is a plus but not mandatory. Candidates should be comfortable working in a target-driven environment and must demonstrate a willingness to learn and adapt. Strong organizational skills will help manage tasks efficiently, and candidates should be proactive in following up with leads to maximize conversion rates.
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Mumbai
Administrative Tasks Call Handling Multitasking Telephone Etiquette Customer Service Listening Skills
We are looking for a motivated and friendly Receptionist Cum Telecaller to join our team in Mumbai. The ideal candidate should have 1 to 2 years of experience and a minimum education of 12th grade. This part-time position will require you to work from our office.**Key Responsibilities:**- **Front Desk Management:** Greet visitors warmly and manage the reception area to create a positive first impression for customers and clients.- **Handling Incoming Calls:** Answer phone calls promptly, provide information, and direct calls to the appropriate departments or individuals, ensuring efficient communication.- **Telecalling Activities:** Reach out to prospective clients and existing customers to promote our services, gather feedback, and handle inquiries professionally.- **Appointment Scheduling:** Manage calendars by scheduling and confirming appointments for staff and ensuring that all involved parties are informed.- **Maintaining Records:** Keep accurate records of calls made, messages received, and visitor logs, ensuring easy access to important information.**Required Skills and Expectations:**- **Communication Skills:** You must possess excellent verbal and written communication skills to engage with clients and colleagues effectively.- **Customer Service Orientation:** A friendly and approachable manner is essential as you will be the first point of contact for clients.- **Organizational Skills:** Strong organizational abilities are needed to manage calls, appointments, and administrative tasks efficiently.- **Basic Computer Skills:** Proficiency in using computers and office software is expected to perform tasks related to scheduling and data entry.If you meet these requirements and are eager to contribute as part of our team, we encourage you to apply.
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Looking For Tele Caller

Menschen Consulting

  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Nashik
Tele Caller
We
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Freshers For Telecaller - Navi Mumbai

Mahamum Developers Pvt Ltd

  • 0 - 4 yrs
  • 2.8 Lac/Yr
  • Ulwe Navi Mumbai
Convincing Power Microsoft Excel Outbound Calling Inbound Marketing Communication Presentation Skills
Job Title: Telecaller - Real Estate Company: MAHAMUM DEVELOPERS PRIVATE LIMITEDLocation: Ulwe, Sector 19, Navi MumbaiJob Summary:We are looking for a dynamic and result-oriented Telecaller to join our real estate team. The candidate will be responsible for generating leads, following up with potential clients, and achieving sales targets through outbound and inbound calls.Key Responsibilities:Lead Generation:Make outbound calls to potential customers from provided data and generate leads for property sales.Client Interaction:Explain property details, pricing, location benefits, and project highlights to customers clearly.Follow-Up:Maintain regular follow-ups with interested clients and convert leads into site visits or bookings.Target Achievement:Achieve daily, weekly, and monthly call and conversion targets as assigned by the management.Database Management:Maintain accurate records of calls, leads, and customer interactions in CRM or Excel.Coordination:Coordinate with the sales team for site visits and closures.Skills Required:Good communication skills (Hindi, English; Marathi is a plus)Strong convincing and negotiation skillsBasic knowledge of real estate industry preferredAbility to handle rejection and work under pressureTarget-driven and self-motivated
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Tele Caller - Full Time

ACH E- Commerce Pvt Ltd

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Pune
Marketing Communication Motivating Skill Convincing Power Presentation Skills
We are seeking a motivated and enthusiastic Tele Caller to join our team in Pune. The ideal candidate will have an interest in customer service and sales, as well as a good command of communication.**Key Responsibilities:**- **Make Outbound Calls:** You will connect with potential clients, introduce our services, and explain their benefits clearly and confidently. - **Engage with Customers:** Build rapport with customers by actively listening to their needs and addressing inquiries to enhance their experience. - **Maintain Accurate Records:** Document all interactions and customer information in our database, ensuring that details are up-to-date for future reference. - **Meet Daily Targets:** Work towards set goals by effectively managing call volumes and achieving sales targets, contributing to team success. - **Collaborate with Team Members:** Work closely with your colleagues to share insights and strategies that can help improve overall performance and customer satisfaction.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to convey information clearly and professionally, both verbally and in writing. - **Customer-Centric Attitude:** A strong desire to assist customers and ensure an outstanding experience is essential. - **Basic Computer Skills:** Proficiency in using a computer and basic software applications, including CRM systems, is necessary. - **Adaptability:** Being flexible and open to learning new processes and techniques will be important in this fast-paced environment. - **Team Player:** Collaborating effectively with others and contributing to a positive team atmosphere is crucial. If you have a passion for communication and customer service, we invite you to apply for this exciting opportunity.
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  • 1 - 6 yrs
  • 4.8 Lac/Yr
  • Thane
English Language Strong Communication
As an International Telecaller, you will play a key role in connecting with potential clients and promoting our services to customers outside the country. Your communication skills will be vital in building relationships and ensuring customer satisfaction.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential clients in various countries to inform them about our services and offerings.- **Answer Queries:** Address customer questions and concerns clearly and professionally, ensuring they have the necessary information to make informed decisions.- **Generate Leads:** Actively seek out potential customers and gather their information to help build our client database.- **Follow-Up Calls:** Check in with existing and potential customers to maintain relationships and encourage them to consider our services again.- **Record Feedback:** Document customer interactions and feedback to help improve our services and the overall customer experience.- **Meet Targets:** Work towards achieving daily or weekly call quotas and lead generation targets set by the management.To be successful in this role, you should have strong communication skills in English, both spoken and written. A confident and friendly attitude is essential for engaging conversations. You should be able to work independently and meet deadlines. Comfort with telecalling and an understanding of international markets will be an asset. Experience in sales or customer service, especially in a telecalling role, will enhance your performance in this position. Good listening skills and attention to detail will also contribute to your success.
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12th Pass Freshers For Telecaller

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Tele Caller Telecalling Executive Telecaller Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.
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  • 0 - 2 yrs
  • Pune
Tele Caller Pre Sales
Job Title: Telecaller / Telesales Executive - IT ProductsDepartment: Sales / Business DevelopmentEmployment Type: Full-TimeAbout the RoleWe are looking for a confident and target-driven Telecaller to join our sales team. The ideal candidate will be responsible for reaching out to potential customers, explaining our IT products/solutions, and converting leads into sales through effective telephonic communication.Key ResponsibilitiesMake outbound calls to prospective clients from assigned lead lists to pitch IT products and solutionsHandle inbound enquiries and provide accurate product information to potential customersUnderstand customer requirements and recommend suitable IT products or packagesFollow up on warm leads, pending enquiries, and previous conversations to drive closuresMaintain and update the CRM/lead tracker with call status, remarks, and follow-up datesMeet daily/weekly call targets and monthly revenue/conversion goalsCoordinate with the sales executive or account manager for demos, proposals, and closuresProvide basic product FAQs and route technical queries to the appropriate teamCollect customer feedback and share insights with the sales and product teamsRequired Skills & QualificationsGraduate in any discipline (BBA, B.Com, B.Sc IT, or equivalent preferred)0-2 years of experience in telecalling, telesales, or customer support (IT/tech background a plus)Good verbal communication skills in English and Hindi (regional language a bonus)Basic understanding of IT products - software, SaaS, hardware, AMC, or cloud solutionsComfortable using CRM tools, Excel, or lead tracking softwareAbility to handle rejection and stay motivated to achieve targetsStrong listening skills and a customer-first attitudeGood to HavePrior experience in IT product or software salesFamiliarity with B2B sales processesKnowledge of tools like Zoho CRM, Salesforce, or similarWhat We OfferFixed salary + performance-based incentivesTraining on IT products and sales techniquesOpportunity to grow into a field sales or account management roleFriendly, target-driven work environment
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  • 0 - 1 yrs
  • Nagpur
Domestic BPO Outbound Calling Marketing Communication Motivating Skill BPO Call Center Tele Sales
We are seeking a motivated Tele Caller to join our dynamic team in Nagpur. As a Tele Caller, you will be responsible for making outbound calls to potential clients, providing information about our services, and assisting in customer inquiries. This is an excellent opportunity for recent graduates looking to start their career.Key Responsibilities:- **Making Outbound Calls**: You will reach out to prospective customers, introducing our services and explaining their benefits clearly and persuasively.- **Handling Customer Inquiries**: You will respond to any questions or concerns from customers, providing accurate information and support.- **Maintaining Records**: You will document call details and customer interactions in our system to help track progress and follow up effectively.- **Meeting Targets**: You will work towards achieving daily, weekly, and monthly call and sales targets, helping to drive company growth.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly, persuasive speaking style. A strong ability to listen and empathize with customers is essential. Basic computer literacy and familiarity with phone systems will be beneficial. We expect you to be a quick learner with a positive attitude and a willingness to adapt to feedback. You should be detail-oriented, organized, and able to work collaboratively within a team in an office environment.
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Fresher - Opening For Tellecaller

Callflex Corporation Pvt. Ltd

  • Fresher
  • Wakdewadi Pune
Outbound Calling Voice Process Domestic BPO
Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.
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  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Thane
Professional Communication Calling Cold Calling Call Processing Sales Process
Were Hiring: Female Telecallers (Real Estate Industry)We are looking for 10 female telecallers for a 6-month contractual role in Thane. Freshers with strong communication skills are welcome to apply. Location: Thane Salary: 15,000 - 18,000 per month Contract Duration: 6 Months Salary Cycle: 45 DaysRequirements:Good communication & interpersonal skillsBasic understanding of sales/telecalling (preferred but not mandatory)Interest in the real estate industryThis is a great opportunity for freshers looking to start their career in telecalling and sales. Interested candidates can apply via DM or email.kaamnest@gmail.com+91 8850968885
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  • Fresher
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling
We are seeking a motivated International Telecaller to join our team in Mumbai. This full-time role is ideal for fresh female candidates looking to begin their careers in international communication.**Key Responsibilities:**- **Outbound Calling:** Reach out to potential clients across various countries, introducing our services and products to generate interest and leads.- **Customer Engagement:** Build rapport with prospective customers by actively listening to their needs and providing information tailored to their requirements.- **Lead Generation:** Identify and qualify potential leads by asking pertinent questions and understanding customer preferences during conversations.- **Follow-Up Calls:** Maintain contact with prospects by making follow-up calls to ensure they have all the necessary information to make informed decisions.- **Database Maintenance:** Keep accurate records of conversations and updates in our customer relationship management system, ensuring all information is current and detailed.- **Team Collaboration:** Work closely with the sales and marketing teams to share insights gained from calls and refine strategies for better outreach.**Required Skills and Expectations:**- Strong communication skills in English, with the ability to engage confidently with international clients.- Good listening skills to understand customer needs and respond effectively.- Proficient in using basic computer applications and customer management systems.- A proactive and positive attitude, showing enthusiasm for learning and growth in the role.- Ability to work independently while being a team player, contributing to a collaborative office environment.- Flexibility to adapt to different time zones when communicating with international clients.
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Hiring For Telecaller (Female Only)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 2 yrs
  • Nahur West Mumbai
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO
We are looking for a dedicated and motivated female Telecaller to join our team in Nahur West, Mumbai. The ideal candidate will have 1 to 2 years of experience and a positive attitude.Key Responsibilities:- **Outbound Calling:** Make calls to potential customers to introduce our products and services. Engage customers in conversation to understand their needs and provide relevant information.- **Customer Support:** Answer queries from customers regarding products, services, and any related issues. Ensure that all customer concerns are addressed effectively and efficiently.- **Lead Generation:** Identify and qualify leads through conversations. Maintain a database of potential leads for future follow-ups.- **Data Entry:** Accurately record customer information and interactions in our system. Update details as necessary to ensure our records are up-to-date.- **Follow-Up Calls:** Conduct follow-up calls with interested customers to enhance conversions and build customer relationships.Required Skills and Expectations:The candidate should possess excellent verbal communication skills and be able to convey information clearly. Patience, empathy, and a pleasant phone manner are essential when dealing with customers. Candidates should be organized and punctual, able to manage calls efficiently while maintaining detailed records. A basic understanding of computer applications is necessary for data entry tasks. A proactive approach to solving customer issues and a strong willingness to learn and adapt in a fast-paced environment will help you excel in this role.
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Telecaller (Fresher) - Female Candidates Only

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Wagholi Pune
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO
We are seeking a motivated Telecaller to join our team in Wagholi, Pune. This full-time position is ideal for recent graduates looking to start their career in a dynamic environment.Key Responsibilities:1. **Conduct Outbound Calls**: You will make calls to potential customers, introducing our products and services while effectively communicating their benefits.2. **Engage Customers**: Build rapport with customers to understand their needs and address any inquiries they may have regarding our offerings.3. **Record Customer Interactions**: Maintain accurate records of all calls and customer feedback in our database to help improve future interactions.4. **Follow Up**: Keep track of calls made and follow up on leads to maximize conversion rates and support sales efforts.5. **Provide Feedback**: Share insights and suggestions based on customer reactions with the team to enhance our services and approach.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and Hindi, with a clear and friendly voice. You should have the ability to listen actively and respond with empathy. Attention to detail is crucial, as recording customer interactions accurately is a key part of the role. A positive attitude, strong interpersonal skills, and a willingness to learn are essential. Since this position requires working from the office, candidates must be comfortable with commuting. Previous experience is not necessary, making this an excellent entry-level opportunity for female graduates eager to start their professional journey.
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Interview For Telecaller || 12th Pass - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Female
  • Kamptee Road Nagpur
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO KPO
A telecaller is responsible for initiating outbound calls to prospects or handling inbound inquiries to promote products, generate leads, and resolve customer queries. They work in sales or service, documenting interactions in a CRM,Key ResponsibilitiesOutbound Sales: Making calls to potential customers to sell products/services, scheduling appointments, or following up on leads.Inbound Support: Handling incoming calls to address customer inquiries, complaints, or service requests.Database Management: Updating and maintaining customer contact details and conversation notes in a CRM or database.Target Achievement: Consistently meeting daily or monthly targets for calls, leads generated, or sales closed.Product Knowledge: Remaining updated on product features and company offers to effectively communicate with clients.Required Skills and QualificationsCommunication: Exceptional verbal communication and interpersonal skills.Experience: Prior experience in telecalling, telemarketing, or customer service is often preferred.Technical Skills: Basic computer literacy, including experience with CRM software and telephone systems.Language Proficiency: Fluency in English and local languages, particularly for domestic roles.Soft Skills: High patience, resilience, ability to handle rejection, and a persuasive attitude.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Baramati Pune
Tele Caller Calling Executive
Key Responsibilities Tele-calling and explaining products & services Collecting and maintaining customer data Resolving customer queries & handling support tickets Managing renewals and regular follow-ups Conducting customer surveys & onboarding calls Eligibility Criteria* B.Sc. Agriculture / B.Sc. Horticulture / Any Agri Graduate* Experience in Tele-calling / Telemarketing preferred* Basic knowledge of MS Excel* Fluent in Marathi, Hindi & English* Strong communication & time management skills* Freshers meeting the above criteria are welcome to apply Share CV at: sanaa@menschen.co.in Contact: 7777 020 244
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Fresher hiring for Telecaller

Impact HR & KM Solutions

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills
Key ResponsibilitiesOutbound Calling: Making calls to potential customers from a provided database to introduce products or services.Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).Follow-ups: Calling back potential clients who previously showed interest but didn't buy.Target Achievement: Meeting daily/weekly targets for talk time or successful sales. Required SkillsClear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.Active Listening: Understanding the customer's needs before pitching the product.Patience & Resilience: Handling cold customers who may be rude or hang up quickly.Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power
A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.
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Telecaller

Impact HR & KM Solutions

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Nashik
Telecalling Telecaller Telecalling Executive
1. Communication & Lead GenerationConduct outbound calls to potential customers using provided call lists and scripts to generate interest in our products or services.Handle inbound calls from prospective clients and provide information about the company's offerings.Qualify leads by asking targeted questions to assess the customer's needs and purchasing capacity.Accurately schedule meetings, demonstrations, or appointments for the field sales or senior sales team.2. Customer Service & Relationship ManagementMaintain a professional, friendly, and courteous manner during all phone interactions.Follow up on previous customer inquiries, warm leads, or prior contact attempts.Address customer doubts and manage basic objections effectively and professionally.Escalate complex customer issues or technical queries to the appropriate department.3. Data Management & ReportingAccurately record all call information, outcomes, and detailed customer feedback into the CRM system or database.Maintain and update call lists and customer contact information regularly.Meet or exceed daily/weekly targets for call volume, lead qualification, and appointment setting.Prepare daily reports summarizing call activity and lead status for the team supervisor. Qualifications & RequirementsEssentialEducation: High school diploma or equivalent qualification.Experience: 6 months to 2 years of experience in a telecalling, telesales, call center, or customer service role.Communication: Excellent verbal communication skills in [Specify language, e.g., English, Hindi, Regional language] with a clear and professional phone voice.Technical: Basic proficiency with computer systems and data entry.DesirableExperience working with a Customer Relationship Management (CRM) software like Salesforce, HubSpot, or similar.Proven track record of achieving sales or lead generation targets. Key Skills & AttributesPersuasion & Resilience: Ability to handle rejection professionally and maintain motivation.Active Listening: Capability to listen carefully to customer needs and tailor the pitch accordingly.Punctuality & Reliability: Strong time management and adherence to shift schedules.Target-Oriented: A drive to meet and exceed daily and weekly performance metric
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