Must Fluent in Hindi English Kannada Language Tellecaller
Key Responsibilities:1. Make outbound calls to potential customers: You will be responsible for proactively reaching out to individuals or businesses to promote products or services.2. Answer incoming calls and respond to customer inquiries: You will need to handle inbound calls, provide information, and address any questions or concerns from customers.3. Maintain records of calls and sales: Keeping accurate records of all calls made and sales generated is essential for tracking performance and following up with leads.4. Follow communication scripts: Following pre-written scripts or guidelines when making calls helps maintain consistency in messaging and ensures key information is communicated.5. Meet or exceed sales targets: As a Tellecaller, meeting or exceeding sales targets will be a key performance indicator to measure success in this role.Required Skills and Expectations:1. Good communication skills: Ability to effectively communicate with customers over the phone to promote products or services and address inquiries.2. Persuasive skills: Being able to persuade potential customers and close sales is essential for success in this role.3. Attention to detail: Keeping accurate records of calls and sales requires attention to detail to ensure data accuracy.4. Patience and empathy: Dealing with a variety of customers may require patience and empathy to provide excellent customer service.5. Basic computer skills: Familiarity with basic computer applications and data entry is necessary for recording calls and maintaining sales data.
Calling & Lead Follow-upMake outbound calls to leads generated through marketing, online forms, walk-ins, referrals, and advertising campaigns.Follow up with existing leads and maintain regular contact to encourage enrollment.
Customer Representative Customer Care ExecutiveBPOTelecallerTelesales
Key Responsibilities.1) Conversion calls2) Review/complaint calls 3) Data and documents maintenance.4) Posting and notifying offers/updates to customers.