Telecaller Graduate Fresher Jobs in Purba Medinipur

Customer Outreach:Make outbound calls to potential and existing customers to inform them about loan products and services.Answer inbound calls from customers inquiring about loan options.Lead Generation:Identify potential customers and generate leads.Maintain and update customer databases with accurate information.Promotion:Explain the features, benefits, and terms of various loan products.Persuade potential customers to apply for loans.Customer Service:Address customer inquiries and resolve issues promptly.Provide detailed information to customers regarding the application process, eligibility criteria, and loan repayment options.Follow-Up:Follow up with customers who have shown interest in loan products but have not yet completed the application process.Ensure timely and accurate processing of loan applications.Documentation and Record-Keeping:Maintain records of customer interactions, including inquiries, complaints, and feedback.Ensure all customer information is kept confidential and secure.Feedback and Reporting:Provide feedback to the management team on customer needs, problems, interests, and competitive activities.Prepare and submit regular reports on telecalling activities and outcomes.Compliance:Adhere to all regulatory and compliance guidelines while interacting with customers.Ensure all telecalling activities are conducted in accordance with company policies and procedures.

As a Telecalling Executive at Rista Development Foundation, you will play a crucial role in connecting with potential clients and promoting our diverse range of financial products. Your primary responsibilities will include:Responsibilities:Conduct outbound calls to prospective clients to generate interest in Rista Development Foundation's financial products.Explain the features and benefits of SHG loans, personal loans, home repairing loans, and business loans to potential customers.Gather necessary information from clients and assess their eligibility for different loan products.Provide accurate and detailed information about loan terms, interest rates, and repayment options.Maintain a database of customer information, ensuring all communication is logged appropriately.Follow up with potential clients to answer queries, provide additional information, and convert leads into customers.Achieve monthly targets for lead generation and conversion.