Looking For Tele-caller (Female Candidates Preferred)

Rista Development Foundation

customer outreach:

make outbound calls to potential and existing customers to inform them about loan products and services.

answer inbound calls from customers inquiring about loan options.

lead generation:

identify potential customers and generate leads.

maintain and update customer databases with accurate information.

promotion:

explain the features, benefits, and terms of various loan products.

persuade potential customers to apply for loans.

customer service:

address customer inquiries and resolve issues promptly.

provide detailed information to customers regarding the application process, eligibility criteria, and loan repayment options.

follow-up:

follow up with customers who have shown interest in loan products but have not yet completed the application process.

ensure timely and accurate processing of loan applications.

documentation and record-keeping:

maintain records of customer interactions, including inquiries, complaints, and feedback.

ensure all customer information is kept confidential and secure.

feedback and reporting:

provide feedback to the management team on customer needs, problems, interests, and competitive activities.

prepare and submit regular reports on telecalling activities and outcomes.

compliance:

adhere to all regulatory and compliance guidelines while interacting with customers.

ensure all telecalling activities are conducted in accordance with company policies and procedures.

• Experience

  0 - 1 Years

• No. of Openings

  -1

• Education

  B.A, B.B.A, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Higher Secondary, Any Bachelor Degree, Professional Degree, Vocational Course

• Role

  Tele-caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Egra, Purba Medinipur, West Bengal, 721429