Telecaller Female Graduate Jobs in Purba Medinipur

Customer Outreach:Make outbound calls to potential and existing customers to inform them about loan products and services.Answer inbound calls from customers inquiring about loan options.Lead Generation:Identify potential customers and generate leads.Maintain and update customer databases with accurate information.Promotion:Explain the features, benefits, and terms of various loan products.Persuade potential customers to apply for loans.Customer Service:Address customer inquiries and resolve issues promptly.Provide detailed information to customers regarding the application process, eligibility criteria, and loan repayment options.Follow-Up:Follow up with customers who have shown interest in loan products but have not yet completed the application process.Ensure timely and accurate processing of loan applications.Documentation and Record-Keeping:Maintain records of customer interactions, including inquiries, complaints, and feedback.Ensure all customer information is kept confidential and secure.Feedback and Reporting:Provide feedback to the management team on customer needs, problems, interests, and competitive activities.Prepare and submit regular reports on telecalling activities and outcomes.Compliance:Adhere to all regulatory and compliance guidelines while interacting with customers.Ensure all telecalling activities are conducted in accordance with company policies and procedures.