KEY RESPONSIBILITIES Handle incoming customer enquiries and calls professionally. Follow up with customers and convert enquiries into orders. Maintain and regularly update enquiry/customer data. Monitor Swiggy & Zomato Master Apps for incoming orders. Coordinate with respective stores regarding pending or unpicked orders. Check and follow up on reasons for orders not being picked up by stores. Maintain daily enquiry, order and follow-up reports. Coordinate with the sales/store teams for smooth order processing.CANDIDATE PROFILE Good communication and telephone handling skills. Basic knowledge of Excel / Google Sheets. Comfortable working with Swiggy & Zomato platforms. Good follow-up, coordination and problem-solving skills. Responsible, organised and customer-focused.Work Location: In personInterested candidate Call Me : 7021196826