We are seeking a motivated Telecalling Executive to join our team in Civil Lines. This position is ideal for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote products or services, ensuring clear communication and strong interpersonal skills.- **Maintain Customer Records:** Update and manage customer information in the database accurately to ensure efficient follow-ups and service delivery.- **Handle Inquiries:** Respond to customer queries promptly and professionally, providing necessary information to address their needs.- **Promote Offers:** Inform customers about current promotions and offers, encouraging them to take advantage of special deals.- **Gather Feedback:** Collect customer feedback on products and services to help improve business strategies and customer satisfaction.**Required Skills and Expectations:**- **Strong Communication Skills:** You should have excellent verbal communication skills, allowing you to convey information effectively and engage with customers.- **Listening Skills:** The ability to listen actively and understand customer needs is essential for building rapport and trust.- **Basic Computer Skills:** Familiarity with using computers and handling software for data entry is important for maintaining accurate records.- **Positive Attitude:** A friendly and positive demeanor will help in creating a pleasant experience for customers during their interactions.- **Willingness to Learn:** As a fresher, you should be eager to learn and develop your skills in sales and customer service.