Job Description

We are seeking a motivated Telecalling Executive to join our team in Civil Lines. This position is ideal for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.

Key Responsibilities:

- Conduct Outbound Calls: Make calls to potential customers to promote products or services, ensuring clear communication and strong interpersonal skills.

- Maintain Customer Records: Update and manage customer information in the database accurately to ensure efficient follow-ups and service delivery.

- Handle Inquiries: Respond to customer queries promptly and professionally, providing necessary information to address their needs.

- Promote Offers: Inform customers about current promotions and offers, encouraging them to take advantage of special deals.

- Gather Feedback: Collect customer feedback on products and services to help improve business strategies and customer satisfaction.

Required Skills and Expectations:

- Strong Communication Skills: You should have excellent verbal communication skills, allowing you to convey information effectively and engage with customers.

- Listening Skills: The ability to listen actively and understand customer needs is essential for building rapport and trust.

- Basic Computer Skills: Familiarity with using computers and handling software for data entry is important for maintaining accurate records.

- Positive Attitude: A friendly and positive demeanor will help in creating a pleasant experience for customers during their interactions.

- Willingness to Learn: As a fresher, you should be eager to learn and develop your skills in sales and customer service.
  • Experience

    Fresher

  • No. of Openings

    50

  • Education

    12th Pass

  • Role

    Telecalling Executive

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Prawati Bangla Road, Civil Lines Parmat, Kanpur

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