We are seeking a motivated Telecalling Executive to join our team in Civil Lines. This position is ideal for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.
**Key Responsibilities:**
- **Conduct Outbound Calls:** Make calls to potential customers to promote products or services, ensuring clear communication and strong interpersonal skills.
- **Maintain Customer Records:** Update and manage customer information in the database accurately to ensure efficient follow-ups and service delivery.
- **Handle Inquiries:** Respond to customer queries promptly and professionally, providing necessary information to address their needs.
- **Promote Offers:** Inform customers about current promotions and offers, encouraging them to take advantage of special deals.
- **Gather Feedback:** Collect customer feedback on products and services to help improve business strategies and customer satisfaction.
**Required Skills and Expectations:**
- **Strong Communication Skills:** You should have excellent verbal communication skills, allowing you to convey information effectively and engage with customers.
- **Listening Skills:** The ability to listen actively and understand customer needs is essential for building rapport and trust.
- **Basic Computer Skills:** Familiarity with using computers and handling software for data entry is important for maintaining accurate records.
- **Positive Attitude:** A friendly and positive demeanor will help in creating a pleasant experience for customers during their interactions.
- **Willingness to Learn:** As a fresher, you should be eager to learn and develop your skills in sales and customer service.
Experience
Fresher
No. of Openings
50
Education
12th Pass
Role
Telecalling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Prawati Bangla Road, Civil Lines Parmat, Kanpur