Technical Support Engineer Graduate Experience Jobs in Bangalore

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Openings for 3 Application Support Engineer Jobs with minimum 1 Year Experience in Bangalore, having Educational qualification of Bachelor Degree Or Any Master Degree with Good knowledge in Technical Support, Application Support, App Support, IT Support, Mobile Application Developer, Technical Skills, Software Support, Tool Maintenance etc.

International Technical SupportGraduation - Any GraduateExperience - 1 - 6 yearsSalary - Upto 6 LPALocation - Bangalore, HyderabadInterview Mode - VirtualImmediate Joiners

Experience: 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaSJob Type: Full-timeCompany OverviewWe are a leading CPaaS provider in India delivering omnichannel communication solutions - SMS, Email, WhatsApp, RCS, and Voice. Empowered by cutting-edge APIs and a client-first approach, we enable businesses to engage customers seamlessly at scale.Job DescriptionAs a Technical Support Engineer, you will champion the seamless integration and operation of our omnichannel CPaaS solutions-SMS, Email, WhatsApp, RCS, and Voice-ensuring clients harness our APIs to engage their audiences effectively. With strong communication skills and a collaborative spirit, youll partner with Product, and Engineering teams to drive continuous improvement and ensure our clients experience unparalleled reliability and performance.Position: Technical Support EngineerLocation: Bangalore, India (in-office)Education: BCA or BE in Computer Science, Information Technology, or related fieldExperience: 1-3 years in technical/application support, ideally within telecom, CPaaS, or SaaS domainsKey Responsibilities:1. Act as a point of contact (POC) for client support across all CPaaS solutions.2. Troubleshoot and resolve API integration issues using Postman, cURL, and related tools; handle webhooks and error analysis.3. Forward bug reports and feature requests to the development team; follow up on status and communicate updates to clients.4. Perform client onboarding and platform registrations (SMS, DLT, WhatsApp Business, Meta, Google Business Messaging), liaising with external platform support as needed.5. Monitor service performance and KPIs; proactively identify anomalies and escalate incidents.6. Configure and maintain DNS settings, subdomains, and SSL certificates; bonus for Lets Encrypt Certbot expertise.7. Create, update, and maintain comprehensive technical documentation and Postman API collections.8. Collaborate with cross-functional teams - Product, and Engineering to streamline support processes and implement improvements.Required Qualifications1. Bachelors degree (BCA or BE) in Computer Science, IT, or related discipline.2. 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaS.3. Proficiency in RESTful APIs, JSON, and tools like Postman and cURL.4. Solid understanding of networking concepts (DNS, IP address, HTTP, TCP/UDP, firewalls).5. Excellent verbal and written communication skills; client-facing experience.6. Familiarity with web development languages and frameworks (e.g., JavaScript, Node.js, React) is a plus.Desirable Skills1. Prior exposure to DLT registration and telecom compliance processes.2. Knowledge of webhooks, callback URL configurations, and security best practices.3. Hands-on experience with DNS configuration and SSL certificate management (Lets Encrypt Certbot).Ready to drive exceptional customer experiences in the CPaaS space? Apply now by sending your resume and a cover letter outlining your relevant experience and skills to hiring@gobuzzmarketing.com, and join us in redefining business communications!Job Types: Full-time, PermanentPay: 20,000.00 - 30,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1-3 years (Required)Work Location: In person

Civil Site Engineer should manage and supervise Civil activities at site.

Technical Support Engineer - Job description1. Take ownership of customer issues reported and see problems through to resolution2. Research, diagnose, troubleshoot and identify solutions to resolve customer issues3. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams4. Provide prompt and accurate feedback to customers5. Ensure proper recording and closure of all issues6. Prepare accurate and timely reports7. Document knowledge in the form of knowledge base tech notes and articles8. Proven working experience in CCTV technical support, IT support or as a technical engineer9. In-depth knowledge in the product that the technician is supporting.10. Strong problem-solving skills11. Excellent client-facing skills12. Excellent written and verbal communication skillsJob Types: Full-time, Walk-In

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.

Job Description: -To provide technical support and assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest.To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.Job Details or accountabilities: -- Serve as the first point of contact for customers seeking technical assistance through variouschannels like phone, chat and email.- Experience in Core IT Support, Addressing Clients Worldwide- Experience troubleshooting and configuring desktop hardware and associated peripherals.- Experience In Multi-Factor Authentication and RSA SecurID- Experience In Virtual Desktop Instances (Oracle / Citrix)- Ability to work in a team environment and communicate effectively through chat systems (e.g.Microsoft teams, Skype)- Experience in ServiceDesk Ticketing Tool ServiceNow.- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.- Experience working in a fast-paced environment.- Strong customer service experience.- Excellent communication skills.- Ability to multitask well.- Real time Ticket creation and documentation.- Ability to perform tasks within SLAs.- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the SOPs / KBs related to the issue and the relevantdetails provided by customers.- Walk the customer through the problem-solving process.- Escalate unresolved issues to the next level of support personnel.- Provide accurate information on IT products or services.- Record events and problems and their resolution in logs.- Follow-up and update

Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift

BU Description:BMC Helix Support Operations supports and manages hundreds of customers on Helix from across various Public and Private cloud platforms. This position is for support function for Helix ITSM/SmartIT/SmartReporting/CMDB/DWP product lines.Primary Roles and Responsibilities: Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant BMC technologies. Exercises systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. Troubleshoots intermediate to advanced problems and recommends appropriate actions. Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Provides support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Manages customer expectations and competing priorities. Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles. Escalates issues and works directly with Research and Development to resolve complex support problems. May work on customer support related projects as assigned. Periodic weekend work will likely be required.Experience/ Qualifications: 5-15 Years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. In depth troubleshooting and analytical knowledge in these BMC product areas. Bachelor degree from any stream Full Time

Role details:We are starting to build our support function in India and are looking for a cohort of Support Analysts and Engineers to work with our customers in Europe and Asia. This team is the first line of contact with our customers and really sets the tone for their customer support experience.Requirements: 2+ years in a customer facing technical support role support SaaS products using SQL as a backend Experience in providing Phone and Email support to customers Experience with SQL, javascript, html, css preferred. SQL support experience is mandatory. Ideal candidate has worked in a startup with headquarters in the US Comfortable working night shifts and weekends. Comp days off during the week. Rotating shifts on a 3 month basis Experience in managing customer escalations - especially technical escalations This is a new team in a very startup mode and a lot of processes are still getting flushed out. Candidate must be comfortable working in a brand new team in a collaborative but dynamic environment.

What youll be doingThe Senior Technical Support Engineer works primarily with enterprise customers of Tableaus server and core server products, proactively assisting them with postsales installation, configuration and set up tasks, or customers of Tableaus Desktop products, proactively assisting them with postsales installation, data connectivity, performance and analysis of data. Responsibilities include taking a proactive leadership role working with the Support team to triage and resolve highly complex, technical, and applicationrelated issues which impact product performance in customerspecific environments, or issues that directly hamper a broader customer adoption of Tableau products. In addition to working with customers, the Senior Technical Support Engineer will routinely partner with our Development, Sustaining Engineering and Sales Engineering organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful.We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change)AMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time - 9 PM/ 10 PM IST onwards depending on Day Light Savings Time)EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Day Light Savings TimeAPAC hours - 5.30 AM IST onwardsWork hours can change depending on Business requirementsSome of the things youll be doing include Effectively communicate with customers via email, phone and other electronic methods to ensure clients effective use of Tableau products. Maintain excellent relationships with Tableau customers by applying superb customer service and technical skills. Perform in-depth troubleshooting to identify root cause while understanding the customers skill level and communicating with them in the manner most appropriate. Use excellent judgment in when and how to communicate wit

Customer Support & interactions Collect the Data Quote to customer Validate Customer requirements Please the Order internally Update the StockRequest the stockRental Support Software support resolve the issue

Responsibilities:Configure and manage network infrastructure (Firewall, Core Switch, Access Switch, ISP, Access points, etc.)Manage physical and virtual servers (Windows, CentOS, Hyper-V)Setup and deploy computer equipment (Desktop & Laptop)Support variety of OS platforms (Windows 10, Ubuntu, Mac OS, etc.)Setup and troubleshoot system issuesAttend to all tickets in a timely manner using companys ITSM/ticketing platform.Should be familiar working with tools like ServiceNow, Remedy, Fresh service, etc.Provide remote support from employees in different countriesCollaborate with the ICT team from the Philippines and report to the ICT manager.Manage company asset inventoryResponding in a timely manner to service issues and requestsTesting and implementing new technologyManaging technical projects (Implementation, migration, setup, etc.)Providing technical support across the companyRepairing and replacing equipment as necessary.Position requirements: Bachelors degree related to computer/technology.6 - 10 years of experience in IT infrastructure supportWilling to work on shifting schedule (Morning, Mid, and Night)Willing to work on weekends and holidaysWilling to render overtime whenever neededStrong Verbal & Written communication skillsMust have integrity at workCan start ASAP.Should possess good communication skills.Is available to join us in our Bangalore office from Day 1.

Excellent communication, interpersonal, organizational, and presentation skills Build customer relationships through troubleshooting Provide client support and technical issue resolution via phone, via online. Take ownership of each customer issue and Work across functions to resolve them Knowledge of Accounts or Tally Software etc will add Advantage

Responsibilities- Support all aspects of Cloud operations on a day-to-day basis and monitoring continuous availability, durability, scale and up-time of multi-cloud SAAS- Analyse events, perform troubleshooting and incident response, communicatewith internal stakeholders and track events & problems through to resolution- Build & maintain SOP, tribe knowledge for necessary monitoring, automationactivities- Closely collaborating with Production engineering & DevOps on SAASimprovementsDesired Skills And Experience- Minimum 1 year of experience as a NOC engineer and/or Linux sysadmin and/orinstrumentation engineer- Working knowledge of public cloud environments(AWS/Azure/GCP) &Kubernetes orchestrated containerized workload is a plus- Experience on any monitoring & instrumentation tools (Prometheus/Grafana, newrelic, elastic or equivalent)- comfortable on automations (Jenkins, Python, Shell scripting)Soft Skills- Strong written and verbal communication skills.- Candidate must know to speak, read and write Bengali- Highly team oriented & practises collaboration as a key to success- Strong attention to details and able to handle concurrently multiple tasks.- Ability to work independently under minimal supervision- Willing to work on shift basis (Day & Night)

Dear Aspirant,Walk -in with Resume Walk-out with an Offer,One day Interview Process,....... Just 1 Round of Interview, easy selection..Designation Desktop Support Engineer Roles and Responsibilities :You would be engaged in : Ensuring low down time for productiondesktops. Preventive / Corrective maintenance of all thedesktops. Managing and Maintaining operating system Endpoint Protection atdesktoplevel, Microsoft issues. Responsible for Backups and Restore of critical data according to users request. Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues. Ensuring Encryption in all Laptop users for data security, and EFS backup Managing and updating Windows patches forDesktopsand Laptops. UPS Monitoring Providing Mobile devices support (Microsoft Active Sync) for corporate users Managing and Maintaining Projectors for Meeting and Conference purpose. Providingsupportfor Voice communications Deploying, Managing and configuring network Printer. Interacting with Vendors for Hardware & Software Support Ensuring low down time for production desktops. Preventive / Corrective maintenance of all the desktops Managing and Maintaining Symantec Endpoint Protection atdesktoplevel Responsible for Backups and Restore of critical data according to users request Responsible for 1st level troubleshooting in Servers and Network related issues.Benefits : Day Shift 25k take home + incentivesVenue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pm

We are hiring urgently Field engineer roleCandidates need to know hardware and networking knowledge Bike is mustAge limit: 20years to 38 years

Roles & Responsibilities: Develop new customers for the company Maintain relationship with regular customers Monthly business trip Pending payment collection Customer files preparation, including registration, MOM Update customer list, including follow up of regular customers with remark, and new customer details Update sample list, tracking and following up of result Customer analysis, including background research, finished products, raw materials, other potential opportunities to the customers. Daily report by end of the day to reporting managerWhat we are looking for in you? B.Tech with Chemical Engineering Specialization. Excellent communication skills (written and verbal). Sound knowledge of MS- Office and MS- Excel. Positive attitude, professional behaviour, and dedication towards work. Highly motivated and target-driven