Technical Support Engineer Fresher Jobs in Bangalore

Job descriptionRoles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Provide technical support to the customers.Identifying and fixing issues with software, hardware, networks, or systemsAddressing customer concerns, complaints, and inquiries in a professional and compassionate mannerPreferred candidate profile: immediate joinersSalient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 24KEducation & Experience Qualifications for Multiple RequirementsDiploma/GraduateFreshers can also apply.Good Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from office

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

Technical Support

HEXAENNEA is looking for a skilled AV Technical Support Executive to provide technical assistance and troubleshooting for audio-video (AV) systems. The role involves installation, maintenance, and support of AV equipment, ensuring seamless operation for clients in residential, commercial, and corporate environments.Key Responsibilities:Install, configure, and troubleshoot AV systems, including projectors, home theaters, speakers, amplifiers, displays, and automation solutions.Provide on-site and remote technical support to clients for AV system setup, calibration, and maintenance.Diagnose and resolve hardware/software issues related to AV equipment.Work closely with the sales and design teams to recommend AV solutions based on client requirements.Conduct system testing and quality checks to ensure optimal performance.Train clients on the proper usage and maintenance of AV equipment.Maintain documentation of installations, service reports, and troubleshooting procedures.Stay updated with the latest AV technologies, products, and industry trends.Qualifications & Requirements:Education: Diploma/Bachelors degree in Electronics, Electrical Engineering, IT, or a related field.Experience: 1-5 years of experience in AV installation, troubleshooting, or technical support.Technical Skills:Knowledge of AV systems, including projectors, home theaters, sound systems, and automation solutions.Familiarity with AV control systems (Crestron, Control4, AMX, etc.) is a plus.Basic understanding of networking and IT for AV integration.Proficiency in troubleshooting and diagnosing AV system issues.Soft Skills:Strong problem-solving and analytical abilities.Excellent communication and customer service skills.Ability to work independently and as part of a team.Other Requirements:Willingness to travel for on-site installations and support.Valid drivers license (if required for field support).

Job descriptionResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered supportJob Types: Full-time, PermanentBenefits:Health insuranceProvident FundShift:Day shiftRotational shiftWork Days:Monday to FridayWeekend availabilityInterested can share your updated CV to Abirami 8148920435

Address user tickets regarding hardware, software and networkingAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

To follow the sales plan and objectives shot term and long term goals.To visit the customers for product and sales promotion and to generate enquiries. To present the products and organization at customer end. To discuss with customers to understand the customer requirements. To send news letters to customers for generation of enquiries. To arrange to send quotations to customers against generated enquiries. To make follow up with customers for orders , advance payments , delivery and outstanding payments. To attend customers for any issue raised by the customer as and when required. To provide the required technical / commercial details , informations to customers for any specific requirement from customer. To gather / collect the customer related information during the customer visits. To coordinate with manufacturing / back office team for delivery status , or for any other specific requirements from customer. To coordinate with back office team for order cancellation , order diversification ,, if any or for dispatch clearance etc. . To coordinate with other concern areas for customer related issues if any.To fill , update and send daily activity reports and dash bords to H.O. as per frequency defined.To prepare and update customer data base.To follow the defined and implemented system and to maintain records.

Dear Candidate,Greeting from Quess Corp!Job Title- Technical Support EngineerLocation: Bangalore ( Electronic City or Whitefield )Responsibilities:1. Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2. Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3. Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4. Begin to proactively assist clients to avoid or reduce problem occurrence.5. Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1. Articulate in excellent written and verbal communication skills.2. Experience in client-facing roles either remote or face-to-face.3. Computer proficiency with applicable software applications.4. Demonstrated problem-solving skills.5. Accuracy in data entry.6. Excellent fluency in language to be supported.7. Experience in a phone-based remote role, e- support, e-chat, or similar.8. Familiarity with computer technology.9. Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Eligibility Criteria:1. Excellent communication skills2. Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issuesJob Profile:1. Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.2. Handle Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful

Responsibilities Of Candidates Include: Doing Cold Calling Identifying Sales Opportunities Closing Business Deals Finding New Enquiries With Customers Identifying Sales Opportunities Closing Business Deals Following Up With Customers Meeting Sales Targets Managing Customer Relationships, Ensuring Sales Growth Explaining The Products To The Customers

Job briefWe are looking for a qualified Computer Technician to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities.As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.The goal is to install and maintain high quality networks and computer systems.ResponsibilitiesSet up hardware and install and configure software and driversMaintain and repair technological equipment (e.g. routers) or peripheral devicesInstall well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)Manage security options and software in computers and networks to maintain privacy and protection from attacksPerform regular upgrades to ensure systems remain updatedTroubleshoot system failures or bugs and provide solutions to restore functionalityArrange maintenance sessions to discover and mend inefficienciesKeep records of repairs and fixes for future referenceOffer timely technical support and teach users how to utilize computers correctlyRequirements and skillsProven experience as computer technician or similar roleExperience with LAN/WAN networksThorough knowledge of computer systems and IT componentsGood knowledge of internet security and data privacy principlesExcellent troubleshooting skillsVery good communication abilitiesExceptional organizing and time-management skillsBSc/BA in Computer Science, engineering or relevant fieldRelevant certifications (e.g. CompTIA A+) will be an advantage

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems

Fresher Hiring l System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Our team is looking for an IT analyst to work as a member of our internal technical support team to, process Level 1 technical requests from internal employees over the phone and tickets. Responsibilities: Function as an Internal IT Technical Support Executive catering to inbound calls. Provide resolution of procedural, process, information, and technical problems for requests from the internal client base submitted over the phone or automated means. Provide an audit trail of all problems and resolutions (input, monitor, action, close) through the use of required tools. Assume ownership of any IT problem from any internal client and follow the path of escalated contacts to ensure the problems are resolved in timely and effective ways to the satisfaction of the requestor and well within the contractual agreements. Follow up with clients and utilize case handling and closure policies to insure satisfaction both from users and employers. Identify systematic problems and/or recommend opportunities for improvement that will eliminate or reduce problems in the field. Act as an advocate for internal clients to ensure their needs and concerns are addressed. Follow established procedures for call referral, escalation, and problem resolution. Work cooperatively with other team members to resolve problems to the satisfaction of the administrators. Recommend modifications to existing procedures or new procedures that will improve the overall operation of the Service Desk Team. Perform other duties and responsibilities as assigned. Minimum Requirements Grad Degree (CS or EE a plus). Excellent written and Verbal communication skills. Ability to communicate clearly and effectively with all levels of IT and Non-IT staff via phone, email, and/or IM. Absolute availability and adherence to work shifts as assigned on a 24/7 mode. This includes assignments on weekend support and night shift as per process requirements.

About Apna Mart Apna Mart - Redefining grocery experience for Bharat (Tier 2+ Cities)Apna Mart (AM) is an omnichannel startup (online and offline) founded by IITians with a technology-enabled, efficient marketing and operations drive. Apna Mart aims to build a growing platform for millions of Kirana stores in India. We are focused on creating a great walk-in experience for all our customers and increase accessibility to a diverse collection of dynamic products at affordable prices in their neighborhood. We intend to thrive as a preferred platform for the new products in the market to reach the right audience through excellent in-store and online support.We are an enthusiastic and passionate team bringing variegated experiences in our unique way to the table. If you are looking for learning and tremendous growth in your work environment, this is the right stop.Roles & Responsibilities Answering Internal/Customer inquiries and listening to their problems/asks Troubleshooting the reported problems Remote support Identifying root causes for the problems and taking corrective and preventive steps. Installation & maintenance of software. Providing training to the internal teams on software and solutions. Product demonstration to internal teams Generating problem reports, logging issues, escalation of critical issues.Requirements 0 to 1 year of escalation handling experience Excellent written communication skills Able to work under pressure Follow instructions, ability to learn and adapt quickly and deliver desired outcome

Pls do apply the candidates, with excellent Technical Condition.

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

ONSITE POSITION FRESHERS CAN ALSO APPLY WITH GOOD CUMMUNICATION SKILLS AND REQURED BELOW SKILLS ALSOJob Title : Technical Support EngineerLocation - BangaloreBudget - 4.5 LPA + Night Shift AllowanceCab facility for pickup & drop for both male and female candidates.Candidates should be comfortable working in rotational night shifts.Experience: 0-1 yearsOnly apply candidates who qualified below criteria :B.E / B tech only (CS,ECE,CSE,EEE) from 2020, 2021 batchM.E / M tech only (CS,ECE,CSE,EEE) from 2020, 2021 batchAggregate of 60% MoreKnowledge on Microsoft Windows, AWS, Google cloud, LinuxJob DescriptionCorrespond or solve requests and issues raised from Customer regarding Citrix Products by Phone and Email.Create web contents for frequently asked questions to improve customer satisfaction.Need skill to search previous examples, gather information, and ability to do decision makingUnderstanding of virtual products, Windows Server, Linux Products, and Network preferrable- Structure recreate environment, workaround plan- Experience in Technical support to Enterprise is preferrableEnglish reading ability is a must since most of the documents are in English- Will cooperate with Sales' requests and escalation.RegardsSanjana kadamTalent Specialist Xpheno Pvt Ltd

Dear Aspirant,Walk -in with Resume Walk-out with an Offer,One day Interview Process,....... Just 1 Round of Interview, easy selection..Designation Desktop Support Engineer Roles and Responsibilities :You would be engaged in : Ensuring low down time for productiondesktops. Preventive / Corrective maintenance of all thedesktops. Managing and Maintaining operating system Endpoint Protection atdesktoplevel, Microsoft issues. Responsible for Backups and Restore of critical data according to users request. Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues. Ensuring Encryption in all Laptop users for data security, and EFS backup Managing and updating Windows patches forDesktopsand Laptops. UPS Monitoring Providing Mobile devices support (Microsoft Active Sync) for corporate users Managing and Maintaining Projectors for Meeting and Conference purpose. Providingsupportfor Voice communications Deploying, Managing and configuring network Printer. Interacting with Vendors for Hardware & Software Support Ensuring low down time for production desktops. Preventive / Corrective maintenance of all the desktops Managing and Maintaining Symantec Endpoint Protection atdesktoplevel Responsible for Backups and Restore of critical data according to users request Responsible for 1st level troubleshooting in Servers and Network related issues.Benefits : Day Shift freshers 18kExp - Venue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pm

We are looking for L1 Support Staff having knowledge of Computer Hardware & Networking. Candidate must have fluency in English & Hindi.Mainly place of work will be at School.

Hiring Fresher Trainee Engineer for Infosys.Company: InfosysSalary: 20KDail HR Recruiter from 10 AM to 5 PM

Fresher Hiring l System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

we are looking for well technical engineer for the post of System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.

Freshers hiring Software Support EngineersHiring Company: WiproJob Location: KolkataMonthly Salary: 25,000 RsDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring