Systems Manager Job Vacancies in Dibrugarh

We are looking for a highly experienced and dynamic Operations Manager to oversee the day-to-day operations of our Maruti Suzuki Spare Parts Distribution division at Lahowal,Dibrugarh. The ideal candidate must have extensive experience in managing operations, inventory, logistics, and team performance within the Maruti Suzuki spare parts domain.Key Responsibilities Oversee and manage overall warehouse and distribution operations for Maruti Suzuki spare parts. Ensure smooth coordination between sales, warehouse, dispatch, and logistics teams. Maintain optimum stock levels and ensure timely replenishment of parts. Monitor order processing, billing, and dispatch accuracy. Implement efficient inventory control, storage, and material handling systems. Coordinate with Maruti Suzuki officials for order placements, supply chain updates, and compliance. Ensure timely delivery of parts to dealers and customers with minimal discrepancies. Lead, train, and motivate the operations team for enhanced productivity. Maintain records, reports, and operational documentation in line with company standards. Ensure adherence to company policies, quality standards, and safety regulations.Requirements Graduate or Postgraduate (MBA preferred) with 1015+ years of experience in spare parts operations management. Mandatory experience in Maruti Suzuki spare parts distribution or dealership operations. Strong knowledge of inventory management, logistics, and warehouse systems. Excellent leadership, analytical, and communication skills. Proficiency in ERP and MS Office applications. Ability to work under pressure and deliver results within deadlines.

The Service Head will be responsible for overseeing the entire service operations of the automobile division. The role includes ensuring customer satisfaction, maintaining servicequality standards, driving profitability, managing a large technical team, and coordinating closely with OEMs (Maruti Suzuki) to achieve business goals.Key Responsibilities: Lead, manage, and supervise the overall service department operations. Ensure timely and efficient service delivery to achieve customer satisfaction. Plan and implement strategies to improve workshop productivity and profitability. Monitor warranty claims, goodwill, and service-related documentation as per OEM standards. Manage and train service advisors, technicians, and support staff. Ensure compliance with company and OEM (Maruti Suzuki) policies, procedures, and quality standards. Analyze service performance metrics and take corrective actions to improve KPIs. Maintain strong coordination with spare parts, body shop, and sales departments. Handle escalated customer complaints and ensure prompt resolution. Prepare regular reports and budgets for management review.Required Skills and Qualifications: Bachelors degree/Diploma in Automobile or Mechanical Engineering. 1015 years of experience in automobile service operations (Maruti Suzuki experience preferred). Strong technical knowledge of vehicles, diagnostics, and service processes. Excellent leadership, communication, and customer relationship management skills. Proficiency in MS Office and DMS (Dealer Management Systems).Preferred Candidate Profile: Candidates from Maruti Suzuki dealership background will be given preference. Proven track record in managing large service teams and achieving performancetargets. Strong problem-solving and decision-making abilities.