Support Technician Job Vacancies in Vashi

We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Key Responsibilities: Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.Pls Note: Candidate from Mumbai, Navi Mumbai, Thane only apply.

Solving queries through calls and chats

HVAC Service Co-Ordinator with 2 to 3 years experience in HVAC Industry. Need to coordinate with client to resolve their issue and coordination with Technicians for assigning the job. Should be well versed with LG and Samsung software.

Job Title: Customer Care Executive (Hindi Proficient) Location: Powai, Mumbai Interview Location: Powai, Mumbai In-hand Salary: 14,000 - 15,000--- Unlock a Career in Financial Services! Do you have a strong command of Hindi and a foundational understanding of credit cards, loans, and insurance? We are looking for energetic individuals with excellent communication skills to join our dynamic team in Powai, Mumbai!--- Key Responsibilities:- Provide expert guidance to customers on financial products like credit cards, insurance, and loans.- Address and resolve customer queries effectively, ensuring customer satisfaction.- Use your communication skills to build rapport and provide clear, concise solutions to customer inquiries.--- What Were Looking For:- Proficiency in Hindi: Fluent and clear communication in Hindi is essential.- Foundational Financial Knowledge: Basic understanding of financial products such as credit cards, insurance, and loans.- Excellent Communication Skills: Your salary will be influenced by your ability to communicate and assist customers effectively.--- Perks:- Competitive salary with an in-hand pay 14,000 - 15,000, based on communication skills.- Hands-on experience in the financial services industry.- Convenient interview location at Powai Mumbai, with the job based in Powai, Mumbai.--- Ready to Take the Leap? If you're passionate about customer service and have a basic understanding of financial products, we want to hear from you! Apply now and kick-start your career with us! Connect with Us: - WhatsApp Channel: [Join Here](https://whatsapp.com/channel/0029VaDoTXSB4hdXi8BQd41G) - WhatsApp Group: [Join Here](https://chat.whatsapp.com/EKFueJOlKEi5F6wgwOu3os) - Telegram: [Join Here](https://t.me/+NqmuvmSEhR5iMjQ1) - Email Us: hr@pinakaconsultancy.com

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.

Service coordinators play an integral role in service planning and scheduling.Responsible for assessing client requirements, determining project timelines, and assigning appropriate resources accordingly.By meticulously planning and organising service delivery, service coordinators ensure that projects are executed smoothly and on time.Explaining to clients how our solutions can resolve their pain pointsAnswering phone calls and emailsScheduling appointments for our clients the team of Engineers / TechniciansStaying current on new services we developPointing clients towards services, resources and providers that can fulfil their needsDocument interactions with customers or clientsDrafting PO / Sales Order, etc....

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-setsCommunication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing.Task Managemento Meetings Managemento Ability to Prioritize work/taskCollecting and Analyzing Data / Risk management / Critical Thinking.Printing and packaging technical knowledge will be added advantage.