Array ( [0] => support-executive [1] => vanagaram-chennai ) Support Executive Jobs in Vanagaram,Support Executive Job Vacancies in Vanagaram Tamil Nadu
6

Support Executive Job Vacancies in Vanagaram

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  • 1 yrs
  • Vanagaram Chennai
English Hindi BPO Inbound Calls Domestic BPO
Greetings from Genxlead..!We are excited to announce an opportunity to join our team at Genxlead Retail Pvt. Ltd (Shyaway.com) for the position of Customer Support Executive.Job DetailsPosition: Customer Support ExecutiveLocation: Vanagaram - ChennaiEmployment Type: Full-timeExperience : Minimum 6 months in a customer support or related roleLanguages : Must be fluent in Hindi and EnglishJob DescriptionWe are looking for a skilled Customer Service Representative to provide outstanding support and promote customer satisfaction throughout the organization. The goal is to enhance customer loyalty, ensure a smooth service experience, and meet or exceed customer expectations.Roles and ResponsibilitiesHandle customer complaints and provide appropriate solutions within specified time limits.Identify and assess customer needs to achieve satisfaction.Build and maintain strong relationships and trust with customer accounts.Manage large volumes of inbound calls efficiently.Provide accurate, valid, and complete information using the right tools and methods.Follow communication procedures, guidelines, and policies.Take initiative to go the extra mile in engaging customers.Demonstrate strong phone etiquette and active listening skills.Multitask, prioritize, and manage time effectively.Adapt to different customer personalities and situations.Proven customer support experience (minimum 6 months) is mandatory.How to ApplyInterested candidates can send their updated resume to poojalakshmi.m@genxlead.comShortlisted candidates will be contacted for further rounds of interviews.
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  • 2 - 4 yrs
  • Vanagaram Chennai
Communication Customer Handling Inbound Voice Process Sales Team Collaboration Documentation Skills
Job Description:We are looking for a proactive and customer-oriented Customer Support Executive to join our team. The ideal candidate should have strong communication skills in Hindi and English, with additional regional language skills being a plus. The role involves resolving customer queries, ensuring satisfaction, and maintaining a high standard of support service.Key Responsibilities:Handle incoming customer queries through calls or other communication channelsResolve issues promptly while ensuring high customer satisfactionMaintain accurate records of interactions and update CRM systemsEscalate complex queries to senior support when necessaryFollow communication scripts, guidelines, and proceduresProvide product/service information to customersAdhere to daily productivity and quality targetsParticipate in team meetings, training, and performance reviews
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Vanagaram Chennai
Hindi BPO Customer Care Executive
With a requirement for 5 for the Hindi Customer Support Executive position, this exciting opportunity is for Nfinity Consultant based in Chennai and located in Vanagaram. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Customer Support. The role offers an attractive in-hand salary of 15000 - 20000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns, and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:This role welcomes freshers who are eager to learn and grow in the Customer Support / Tele Caller field. The candidate should have good communication skills and be proficient in Hindi language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.Interested candidate's contact: Jenifer (9385357694)
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vanagaram Chennai
Good Communication Skills Hindi Speaking Outbound Calling Customer Service Customer Care Customer Handling Customer Communication
OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.
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Customer Support Executive

Hoopoe Infoedge Pvt Ltd

Communication Skills Customer Support
WE ARE HIRING !!ROLE - Customer support associateSALARY - 13k to 17k ( take home )LOCATION - Vanagaram, chennaiQUALIFICATION - Graduation mustSKILLS :Excellent communication in English and Hindicustomer service skillsWeek off - Sunday ( 6 days of working )Customer Support Executive Responsibilities:Answer inbound customer callsHandle renewals and cancellationsProvide account information and statusProvide workflow assistanceManage all customer issues and requestsDevelop and improve customer experienceWork with IT and Finance teams to resolve customer issuesManage complaints
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Fluency in English and Hindi Customer Support Executive Customer Care Executive BPO Telecaller
*Handling social platforms.*Managing customer queries.*Identifying and assessing customers needs to achieve satisfaction*Identify and assess customers needs to achieve satisfaction*Build sustainable relationships and trust with customer accounts through open and interactive communication*Provide accurate, valid and complete information by using the right methods/tools*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution*Keep records of customer interactions, process customer accounts and file documents*Follow communication procedures, guidelines and policies
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