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Support Executive Job Vacancies in Porur

Customer Relationship Communication Skills Customer Care Customer Support Voice Process Service Marketing Customer Service Operations CSE
To provide qualified leads and book appointments for the sales team, to generate new business. To build effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language. To identify and qualify opportunities for cross selling products to generate business and increase profitability. To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. To support the companys customer service strategy by providing professional and effective services to all customers, to meet expectations, particularly in terms of Quality and Timeliness in line with departmental standards, procedures and guidelines. To communicate courteously with all customers by telephone, email and face to face, building positive relationships, and progressing issues and queries to a successful conclusion at the earliest time. To deal appropriately with queries received via the telephone and / or email and provide written or oral responses to confirm the information or outcome To identify renewal opportunities and gather customer information to ensure efficiency of renewal process. To provide line management with reports or information as required. To work as part of a team to achieve the departmental standards. To work together with other departments and divisions within the organisation to identify any process improvements and improve standards, efficiency and profitability. To provide sales support and / or assistance to other team members on product solutions. To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported by the department. To be willing to listen to and support colleagues an
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NEED A VOICE PROCESS ASSOCIATE

i5 Housing & Properties

  • 0 - 3 yrs
  • Porur Chennai
Conveyancer Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing.
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  • 0 - 3 yrs
  • Porur Chennai
Conveyancer Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Marketing managers promote businesses, services, products, or brands. They develop marketing and pricing strategies, generate new business leads, and oversee marketing department staff. They also manage marketing budgets and analyze trends.
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Customer Support Executive Customer Care Agent Inbound Customer Service Inbound Process Voice Process Executive Non Voice Voice Tamil Voice Process Tamil Telecaller BPO Job
Hiring for Customer Care Executives.Female candidates only can apply!!Job Location: Chennai maduravoyalJob Description:Customer Support ExecutiveMinimum 10th QualifiedGood Tamil communication is a must!!Candidates should be elegant!!Good team coordination is preferred!!Interested Candidates Direct Walk In:KRM Towers, 4A, 2nd Floor, Pallavan Nagar Main Rd, Pallavan Nagar, Maduravoyal, Chennai, Tamil Nadu 600095Interview timing between 11am to 5.30pm(Mon to Sat)Contact us
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Good Communication Skills Telephone Handling Customer Support Executive
We are hiring females for BPO solutions , in fluent Tamil . who is looking strong growth in BPO sector , forward enhance to your career growth immediate joiners, REGARDINGHRRADHIKA9600383226/9677245556
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Good Communication Telephone Handling BPO Voice Tele Caller Customer Relationship
We are hiring females for BPO solutions , in fluent Tamil . who is looking strong growth in BPO sector , forward enhance to your career growth immediate joiners
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Customer Support Executive

Om Innovation Call Services Private Limited

Customer Sales Executive BPO Executive ITES Customer Support Executive
Urgent Requirement Greetings From Om Innovation Job Openings for Om Innovation Call Service Private LimitedJob Location: ChennaiRole: Customer Support ExecutiveQualification: 12th & Any degreeProcess: Airtel DTH Retention (Digital TV) (No Sales & Target)Language: Tamil, Telugu, Kannada, Malayalam & EnglishSalary : Tamil : 12000/- CTCKannada : 14000/- CTCMalayalam : 14000/- CTCTelugu : 14000/- CTCShift Timing: 09.30am - 6.30pm General ShiftThanks & Regards,Om Innovation Call Services Pvt LtdHR - Dept Mr.Chandra Sai
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Customer Support Executive

Hoopoe Infoedge Pvt Ltd

Communication Skills Customer Support
WE ARE HIRING !!ROLE - Customer support associateSALARY - 13k to 17k ( take home )LOCATION - Vanagaram, chennaiQUALIFICATION - Graduation mustSKILLS :Excellent communication in English and Hindicustomer service skillsWeek off - Sunday ( 6 days of working )Customer Support Executive Responsibilities:Answer inbound customer callsHandle renewals and cancellationsProvide account information and statusProvide workflow assistanceManage all customer issues and requestsDevelop and improve customer experienceWork with IT and Finance teams to resolve customer issuesManage complaints
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  • 1 yrs
  • Vanagaram Chennai
English Hindi BPO Inbound Calls Domestic BPO
Greetings from Genxlead..!We are excited to announce an opportunity to join our team at Genxlead Retail Pvt. Ltd (Shyaway.com) for the position of Customer Support Executive.Job DetailsPosition: Customer Support ExecutiveLocation: Vanagaram - ChennaiEmployment Type: Full-timeExperience : Minimum 6 months in a customer support or related roleLanguages : Must be fluent in Hindi and EnglishJob DescriptionWe are looking for a skilled Customer Service Representative to provide outstanding support and promote customer satisfaction throughout the organization. The goal is to enhance customer loyalty, ensure a smooth service experience, and meet or exceed customer expectations.Roles and ResponsibilitiesHandle customer complaints and provide appropriate solutions within specified time limits.Identify and assess customer needs to achieve satisfaction.Build and maintain strong relationships and trust with customer accounts.Manage large volumes of inbound calls efficiently.Provide accurate, valid, and complete information using the right tools and methods.Follow communication procedures, guidelines, and policies.Take initiative to go the extra mile in engaging customers.Demonstrate strong phone etiquette and active listening skills.Multitask, prioritize, and manage time effectively.Adapt to different customer personalities and situations.Proven customer support experience (minimum 6 months) is mandatory.How to ApplyInterested candidates can send their updated resume to poojalakshmi.m@genxlead.comShortlisted candidates will be contacted for further rounds of interviews.
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  • 2 - 4 yrs
  • Vanagaram Chennai
Communication Customer Handling Inbound Voice Process Sales Team Collaboration Documentation Skills
Job Description:We are looking for a proactive and customer-oriented Customer Support Executive to join our team. The ideal candidate should have strong communication skills in Hindi and English, with additional regional language skills being a plus. The role involves resolving customer queries, ensuring satisfaction, and maintaining a high standard of support service.Key Responsibilities:Handle incoming customer queries through calls or other communication channelsResolve issues promptly while ensuring high customer satisfactionMaintain accurate records of interactions and update CRM systemsEscalate complex queries to senior support when necessaryFollow communication scripts, guidelines, and proceduresProvide product/service information to customersAdhere to daily productivity and quality targetsParticipate in team meetings, training, and performance reviews
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Vanagaram Chennai
Hindi BPO Customer Care Executive
With a requirement for 5 for the Hindi Customer Support Executive position, this exciting opportunity is for Nfinity Consultant based in Chennai and located in Vanagaram. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Customer Support. The role offers an attractive in-hand salary of 15000 - 20000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns, and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:This role welcomes freshers who are eager to learn and grow in the Customer Support / Tele Caller field. The candidate should have good communication skills and be proficient in Hindi language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.Interested candidate's contact: Jenifer (9385357694)
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vanagaram Chennai
Good Communication Skills Hindi Speaking Outbound Calling Customer Service Customer Care Customer Handling Customer Communication
OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.
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  • Fresher
  • Valasaravakkam Chennai
Fluent English Must Attend Training Customer Support Customer Handling Customer Service Customer Relationship Customer Care Cold Calling Telephone Handling Good Communication Skills
Key Responsibilities:1. Provide Customer Support: Assist Customers with Product Inquiries, Order Placements, and Issue Resolution Through Phone, Email, and Chat.2. Handle Customer Queries: Address Customer Complaints, Feedback, and Requests in a Professional and Timely Manner to Ensure Customer Satisfaction.3. Build Customer Relationships: Engage with Customers to Build Rapport, Trust, and Loyalty By Understanding Their Needs and Providing Personalized Support.4. Conduct Cold Calling: Reach Out to Potential Customers to Introduce Products, Promotions, and Services to Generate Leads and Drive Sales.5. Manage Telephone Calls: Answer Incoming Calls Promptly, Handle Customer Inquiries Efficiently, and Transfer Calls to the Appropriate Departments When Needed.required Skills and Expectations:1. Fluent English: Ability to Communicate Effectively and Professionally in English to Assist Customers from Various Backgrounds.2. Must Attend Training: Willingness to Undergo Training Sessions to Enhance Customer Support Skills and Product Knowledge.3. Customer Support Experience: Prior Experience in Customer Service or Support Roles is Beneficial But Not Mandatory for Freshers.4. Customer Handling Skills: Ability to Empathize with Customers, Remain Patient Under Pressure, and Resolve Issues Promptly.5. Good Communication Skills: Clear Verbal and Written Communication Skills to Convey Information Accurately and Build Positive Relationships with Customers.Requirements :M/FAge : 18-25 YrQualification : Hsc / Any DegreeFreshers Job Mode : Training Cum Placement For Those Students Who R Interested In Airport Jobs.Full Time, Duration : 8 MonthsFees : Emi Available For 7 MonthsExcellent English Must
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