Support Executive Job Vacancies in Chhani

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardised level of service is maintained for all customers.

Profile- Customer Support ExecutiveQualification- Mini 12th PassComm- Good communication skills in EnglishShift- RotetionalSalary- 16 to 20k

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Maintain a thorough understanding of company products, services, and policies to effectively assist customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.

Job description:B.Com/ M.Com / 2+ years of experience in Tally/Marg/Busy/Quick books/Any Other ERP. Teaching experience in Tally ERP/ Marg ERP/ Busy ERP/ Quick books. Should be able to teach the below-mentioned topics.Creating and maintaining a positive and professional learning.Providing training to employees, Partners or Clients.Knowledge of internet, Ms Excel and word must.Ensure maintenance of day-wise module like Purchase ,Sales, Inventory, Finance and GSTProviding individual attention and careTeaching Basic GST, Payroll, Excise duty, Cost calculation Income tax, and Service taxPlanning and Preparation for Customer resource planning and allocationHands-on experience in Tally ERP, Marg ERP, Focus softness, Busy ERP, Quick book, any other ERPRoles & Responsibilities:Understand the business process; configure the software as per training given.Support customer for data entry and guide them, if required do data entry for them.Insert customer data by inputting text based and numerical information from source documents.prepare, compile and sort documents for data entrycheck source documents for accuracyverify data and correct data where necessaryTally Entry or tally like ERP software Entry

We are looking for candidate to make out bound calls and manage incoming calls for our B2B software product.Training will be provided.QUALIFICATION:Any Graduate / 12 th Pass / Freshers can applySKILLS REQUIRED:Excellent Hindi and English CommunicationBasic Computer KnowledgeExperience: 1-2 Years calling experienceTIMINGS: 9:00 AM - 6:30 PM (Mon - Sat)PERKS: Performance Bonus + Leave Encashment

- Provides technical support to client/customers.- Provides instructions or directly sets up desktop software, hardware and access control system- Basic knowledge of electronics component- Assists with installation of computer software and operating system updates- Records logs of rendered support regarding to the product i.e. downloading and using of data.- Preferred BE in EC. Other Degree & diploma holders can apply. English communication required- Priority would be given to Local candidates- Ready to attend Face to Face to Interview- Salary will be purely based on interview performance.

We are looking for Customer Support Executive Post in Vadodara, GujaratCalling Call And Diverse To Departments.Maintains Security And Telecommunications System.Informs Visitors By Answering Or Referring Inquiries.Maintain the details into excel.Good English Communication skill.

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Customer Support Executive Requirements:A bachelors degree in administration or a related field.A minimum of 0 to 1 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Hiring For Customer Support RepresentativeShifit time : Rotational shift (8Am to 12AM between)Salary : Upto 20K (Depends On Interview & Experience)Location: VadodaraJob Responsibility :- Handles customer query/ requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;May manage requests/issues/questions that have not been resolved at first contact, demonstrating tact and diplomacy#Fresher Graduated Apply

Candidates are responsible for handling queries of customers and inform them about our products and services.