48

Support Executive Graduate Jobs in Coimbatore

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Coimbatore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Telephone Handling Cold Calling Inbound Calls Chat Support Good Communication Skills
Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.
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  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Peedampalli Coimbatore
Fmcg Sales Salesforce CRM Customer Support Specialist Order Management Analyst
Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Coimbatore
Admin Maintain Day Book Document Review Email Support Website Management Good Communication
Join our team as an Admin Executive in Coimbatore, where we seek a motivated and organized individual to support our daily operations.**Key Responsibilities:**- **Office Management:** Oversee the daily functioning of the office to ensure a smooth workflow, addressing any operational challenges that arise.- **Document Handling:** Organize and maintain physical and digital files, ensuring easy retrieval of documents and compliance with company policies.- **Communication Coordination:** Serve as the primary point of contact for internal and external communications, fostering a positive and professional environment.- **Scheduling:** Assist in managing calendars, organizing meetings, and coordinating travel arrangements for staff members.- **Inventory Management:** Keep track of office supplies and equipment, ensuring stock levels are maintained and ordering new supplies as needed.- **Support Services:** Provide administrative support to various departments, assisting with projects and tasks to enhance overall productivity.**Required Skills and Expectations:**The ideal candidate should have 1 to 3 years of experience in an administrative role. Strong organizational skills are essential for managing multiple tasks simultaneously. Proficiency in Microsoft Office applications, especially Word and Excel, is required. Excellent verbal and written communication skills are necessary for clear interaction with team members and clients. A proactive attitude, attention to detail, and the ability to work independently are vital for this role. We value punctuality and a strong sense of responsibility in managing administrative tasks. Female candidates are preferred for this position.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Coimbatore
Customer Support Customer Care Voice Process Domestic BPO Good Communication Skills
As a BPO Customer Support Executive, you will play a vital role in ensuring customer satisfaction and addressing their needs. You will be based in Coimbatore and work full time in the office. This role is ideal for candidates with 0 to 2 years of experience and offers opportunities for growth and learning.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- **Problem-Solving:** Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- **Feedback Collection:** Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- **Product Knowledge:** Stay updated on the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, or relevant diplomas.
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  • 1 - 4 yrs
  • Coimbatore
Sales Support & Coordination CRM & Documentation Pre-Sales Assistance Client Communication
We are looking for a Junior Accounts Executive to join our finance team in Coimbatore. This role is ideal for someone with 1 to 4 years of experience in accounting and finance who is eager to grow in this field.**Key Responsibilities:**- **Maintain Financial Records:** Accurately record all financial transactions in the accounting system to ensure that all data is up to date and easily accessible.- **Assist with Month-End Closures:** Support the accounts team during month-end closure processes, ensuring all entries are complete, and reconcile accounts as needed.- **Prepare Financial Reports:** Help create regular financial statements and reports to provide insights into the companys financial status to management and stakeholders.- **Handle Accounts Payable and Receivable:** Monitor incoming payments and outgoing invoices, ensuring timely processing and resolution of any discrepancies.- **Coordinate with Internal Departments:** Work closely with other teams, such as Sales and Operations, to gather necessary financial information and resolve queries.**Required Skills and Expectations:**Candidates must possess strong analytical skills and attention to detail, as accuracy is vital in financial reporting. Basic knowledge of accounting software and Microsoft Excel is essential. You should have good communication skills to work collaboratively with other team members and stakeholders. A degree in accounting or finance is preferred. A proactive attitude and willingness to learn will be highly valued in this role as you grow your career in finance.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Coimbatore
Biotechnology Biology Chemistry Life Sciences
We are looking for a Customer Support Executive to join our team in Coimbatore. This position is for individuals who are eager to help customers and resolve their inquiries effectively. The role is suitable for male candidates with 0 to 3 years of experience, and it requires you to work from our office on a full-time basis.**Key Responsibilities:**- **Assist Customers with Inquiries:** Respond promptly to customer queries via phone, email, or in-person, ensuring they receive accurate information and support.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions and ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and service requests in our system for future reference and quality assurance.- **Follow-Up:** Ensure timely follow-up on customer issues and queries, enhancing their overall experience and building strong customer relationships.- **Provide Feedback:** Share customer feedback with the team to help improve services and products based on customer insights.**Required Skills and Expectations:**- Strong communication skills to convey information clearly and effectively to customers.- Good problem-solving abilities to quickly address customer concerns and develop solutions.- Basic technical understanding of our products or services is preferred to assist customers accurately.- Must be a team player who can work collaboratively with colleagues to enhance the customer experience.- A positive attitude and a willingness to learn are essential for success in this role.
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  • 5 - 8 yrs
  • 5.0 Lac/Yr
  • Coimbatore
B2B Support B2B Sales Executive B2b Marketing
We are seeking an experienced and results-driven B2B Pharma Purchase Manager to oversee procurement operations, manage vendor relationships, and support client requirements in the pharmaceutical sector. The ideal candidate will have strong B2B knowledge, excellent negotiation skills, and proven experience in vendor and supply chain management.Key ResponsibilitiesManage end-to-end procurement of pharmaceutical products in a B2B environmentDevelop and maintain strong relationships with vendors, suppliers, and distributorsNegotiate pricing, contracts, and terms to ensure cost-effective purchasingEvaluate vendor performance and ensure compliance with quality and regulatory standardsCoordinate with internal teams (sales, logistics, and client support) to fulfill client requirementsMonitor inventory levels and ensure timely replenishmentIdentify new sourcing opportunities and alternative suppliersHandle client queries related to product availability, pricing, and deliveryMaintain accurate procurement records and documentationStay updated on market trends, pricing fluctuations, and regulatory changes in the pharma industryRequired Skills & QualificationsBachelors degree in PharmacyMinimum 5-8 years of experience in B2B pharmaceutical procurement or purchasingProficiency in ERP systems and MS Office toolsStrong problem-solving and decision-making abilities
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  • 1 yrs
  • 6.0 Lac/Yr
  • Coimbatore
Networking IT Service Desk IT Support Software Support IT Helpdesk
It Support Executive Required
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Saravanampatti Coimbatore
Customer Relationship Customer Support Customer Handling Customer Care
Job Title: Customer Care Executive (Female Candidates Only)Job Type:Full-timeWith Stay (Free Food & Accommodation) OR Without Stay (optional based on candidate preference)About the Company:Thatha Patti Elders Foundation is one of the leading and premium Elder Care Service Centers in Coimbatore. We specialize in providing Home Care and Nursing Care Services for elders across all major cities in Tamil Nadu. Join us to be part of a team that cares and makes a difference in the lives of senior citizens.Job Summary:We are looking for a friendly and professional Customer Care Executive (Female) who will be the primary point of contact for customers, handling inquiries, explaining services, and ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound customer calls professionally.Respond to customer inquiries and provide complete service information.Understand customer needs and provide appropriate solutions.Follow up with customers regarding service updates and feedback.Maintain accurate customer records and call logs.Coordinate with service teams and management to address customer concerns.Achieve monthly call targets and service goals.Ensure customer satisfaction and build long-term relationships.Key Skills Required:Excellent communication and listening skills (Tamil fluency required, English is an advantage).Customer service-oriented mindset.Ability to handle challenging situations calmly and professionally.Good computer and basic MS Office skills.Friendly, polite, and problem-solving attitude.Salary & Benefits:Basic Salary: Starting from 12,000 per monthIncentives: Attractive incentives based on performanceAccommodation & Food: Free for candidates opting for stayCareer Growth: Opportunity to grow within the organization based on performanceContact Details to Apply: Phone: 8190900087 Email: info@thathapatti.com Website: www.thathapatti.com
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Coimbatore
Good Communication Skills Technical Support
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.1 - 2 years of proven experience as a Technical Support Specialist or similar role.Strong knowledge of computer systems, software, and hardware.Experience with remote desktop applications and help desk software.Excellent problem-solving and communication skills in.Fluency in English, both written and verbal, is required.Ability to work independently and as part of a team.Customer-oriented mindset with the ability to handle challenging situations professionally.Technical certifications are a plus.
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  • 0 - 1 yrs
  • Coimbatore
Outbound Calling Domestic BPO International BPO Inbound Voice Process Inbound Calling Voice Process Voice Support BPO Non Voice International Voice BPO BPO Sales BPO Voice Basic Computer Skills
US CHAT AND VOICE PROCESS FOR NIGHT SHIFT WITH TRAINING
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Sales Coordinator (female)

Colour Land Clothing Llp

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Ondipudur Coimbatore
Telecalling Executive Email Support Customer Support
managing schedules, preparing reports, processing orders, and communicating with clients, This role requires strong organizational, communication, and problem-solving skills to provide the operational backbone for the sales team* ondipudur surrounding 10 km candidates' only apply for this job
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Coimbatore
Good Communication Skills Problem-Solving Technical Proficiency Attention to Detail Outbound Calling
Job Title: Customer Support Associate - BPOLocation: 1033, 1st Floor, City Square, Bharathiyar Rd, near Lakshmi Mills Signal, Coimbatore, Tamil Nadu 641037Openings: 25 (Immediate joiners)Preferred Languages:Malayalam: 10Telugu: 5Kannada: 5Hindi: 5Office Timings: 10:00 AM to 7:00 PMBenefits: ESI, PF, Paid Leave, Health InsuranceJob Description:We are seeking enthusiastic Customer Support Associates fluent in Malayalam, Telugu, Kannada, or Hindi to join our dynamic team in Coimbatore. You will handle customer inquiries, resolve issues, and provide excellent support.Key Responsibilities:Handle inbound and outbound calls in the preferred language.Resolve customer queries effectively.Provide accurate information about products and services.Maintain detailed records of customer interactions.Escalate issues when necessary.Achieve individual and team performance targets.Qualifications and Skills:Proficiency in Malayalam, Telugu, Kannada, or Hindi is mandatory.Prior experience in customer support or BPO preferred.Strong problem-solving skills and attention to detail.Ability to work under pressure and manage time effectively.Why Join Us?Competitive salary (10,000 - 20,000 per month) with performance incentives.Comprehensive benefits including ESI, PF, and Health Insurance.Opportunities for career growth and development.Friendly work environment.Job Type: Full-time, PermanentSchedule: Day shiftCommute/Relocation: Preferred to reliably commute or plan to relocate.Work Location: In personContact: 9042220388
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Voice Process Executive

United Technology

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Coimbatore
Domestic BPO Voice Process International BPO Voice Support Basic Computer Skills Inbound Voice Process
We are hiring Any Degree Graduate freshers / experience in Coimbatore Location.Immediate Joiners Preferred.
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Marketing Channel Sales Customer Handling Counter Sales Lead Generation Technical Sales Communication Skills Sales Retail Sales Soft Skills Customer Support Target Achievement Basic Computers Direct Sales
The Marketing Executive in the Signage Branding and Advertising Industry is responsible for developing and executing marketing strategies to promote and drive sales for signage products and services. This role requires a strong understanding of the industry, creative thinking, and the ability to effectively communicate and engage with target audiences.Responsibilities:Marketing Strategy: Develop and implement comprehensive marketing strategies to increase brand awareness, generate leads, and drive sales in the signage branding and advertising industry.Research and Analysis: Conduct market research to identify key market trends, customer preferences, and competitors' strategies. Analyse data and insights to create effective marketing campaigns and targeted messaging.Digital Marketing: Plan and execute digital marketing campaigns across various platforms, including social media, search engines, email marketing, and display advertising. Leverage SEO/SEM techniques to optimize online presence and drive traffic to the company's website.Content Creation: Develop compelling and engaging content for marketing materials, including website content, blog posts, social media posts, and whitepapers, case studies, and email campaigns. Ensure content is aligned with the company's branding and messaging guidelines.Advertising and Promotion: Coordinate and manage advertising and promotional activities, including print ads, trade shows, events, sponsorships, and collaborations. Identify relevant industry publications, websites, and platforms for advertisement placement.Lead Generation: Plan and execute lead generation strategies to attract potential clients and nurture leads through targeted marketing campaigns. Collaborate with the sales team to ensure effective conversion of leads into customers.
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Banking Executive Back Office Executive
Canidate will be sitting in BANK location.Indian Bank and Karur Vysya Bank.Any Graduate, with banking process knowledge.Hindi, Tamil and English Speaking
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Coimbatore
Procurement Specialist Finance Coordinator Operational Executive Communication System B2B Sales Executive B2B SUPPORT B2C Marketing
Source high-quality materials and components for kitchen equipment manufacturing.Establish relationships with reliable suppliers for timely delivery and competitive pricing.Negotiate contracts and terms with vendors to optimize procurement processes.Prepare accurate and timely quotations for customers based on their requirements.Collaborate with procurement and manufacturing teams to ensure pricing accuracy.Ensure feasibility of proposed solutions and services.Follow up with customers to ensure satisfaction with quotes and address any concerns.Act as the primary point of contact for customer inquiries and provide product information.Gather feedback from customers to identify areas for improvement.Manage financial documents including invoices, purchase orders, and contracts.Ensure accuracy and completeness of financial records for auditing and reporting purposes.Collaborate with accounting and finance teams to reconcile transactions.Collect pricing and service information from potential outsourcing partners.Evaluate outsourcing options based on quality, cost-effectiveness, and reliability.Facilitate communication between outsourcing partners and internal teams.Plan and coordinate the logistics of equipment delivery, installation, and service calls.Liaise with transportation providers to schedule shipments and optimize delivery routes.Monitor delivery schedules to ensure on-time arrivals and address logistical challenges
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Tele-caller

Sara Infotech

BPO Call Center Tele Marketing Telecaller Tamil Telecaller Tamil Voice Process BPO Executive BPO Analyst BPO Customer Support Executive Inside Sales Executive Telesales Executive Walk in
Job Openings for 30 tele-caller Jobs for Freshers in Chennai,Salem,Madurai,Tiruchirappalli/Trichy,Coimbatore,Erode,Theni,Thoothukudi,Karur,Kambam,Vellore,Thiruvallalar, Chennai,Telecaller,Tamil Telecaller,Tamil Voice process,BPO Executive,BPO Analyst,BPO Customer Support Executive,Inside Sales Executive,Telesales Executive, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in BPO Call Center,Tele Marketing, Telecaller,Tamil Telecaller,Tamil Voice process,BPO Executive,BPO Analyst,BPO Customer Support Executive,Inside Sales Executive,Telesales Executive etc.Padmini - 9952266167Yogeshwari - 6374857933Shanmathi - 9043906854Pavasree - 7708746113 Abinaya - 7558138656 Jinu - 9095209155
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  • 1 - 7 yrs
  • 2.8 Lac/Yr
  • Coimbatore
Inbound Customer Service Inbound Voice Process BPO Customer Support Executive Call Center Executive
Designation: Customer Support ExecutiveLocation :Vadakovai ,CoimbatoreMandatory Skill :Kannada(To Speak)Job Description:Handle many inbound and outbound calls to customers of the Service center and retail Identify the needs of customers, resolve issues, and provide solutions. Ensure you follow the customer service script provided by the company for uniformity. Maintain good customer relations and be customer-centric
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Admissions Counsellor

Texila American University

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Coimbatore
International Voice Process Sales Executive Telesales Executive Tele Marketing Executive Voice Support
EA represents the first point of contact with students and handles all stages till it turns out to be a payment. It involves filtering out the prospect using an effective elimination method, collecting documents for admission Generating Eligibility letter through admissions team. Getting the remittance copy of the initial payment from the student and converting a lead into contact. Communicating with Leads on Time and should know how to prioritize the contacts assigned to them.
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