Support Executive Fresher Jobs in Hyderabad

We are looking for a dedicated Call Center Executive in Hyderabad. This full-time position is suitable for both fresh graduates and those with up to six years of experience. The role focuses on delivering excellent customer service and support through effective communication.nnKey Responsibilities:nn1. Customer Support: Engage with customers via phone to address inquiries and resolve issues promptly, ensuring a positive experience.n2. Information Management: Maintain accurate records of customer interactions and transactions in the system to ensure follow-ups and track issues effectively.n3. Problem-Solving: Analyze customer concerns and provide appropriate solutions, ensuring customer satisfaction and adherence to company policies.n4. Communication: Clearly convey information regarding products and services, actively listen to customer needs, and provide informative responses.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills to interact effectively with diverse customers. A strong ability to listen, understand, and address customer concerns is essential. Proficiency in using computer systems and handling databases is required for managing customer interactions. As a Call Center Executive, you should demonstrate patience, empathy, and a proactive attitude while handling customer queries. Being a graduate is essential for this role, and a willingness to learn and adapt in a fast-paced environment will be advantageous.

Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: HyderabadEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.

As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. You will be responsible for assisting passengers and facilitating their journey through check-in, boarding, and arrival processes.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers with the check-in process by verifying their documents and issuing boarding passes, ensuring a quick and efficient experience.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, making sure items are handled carefully to maintain safety and prevent damage.- **Customer Assistance:** Provide assistance to passengers with inquiries or issues, offering clear information and resolving problems to enhance their travel experience.- **Boarding Coordination:** Help coordinate the boarding process, guiding passengers to the correct gates and ensuring that all safety procedures are followed.- **Safety Checks:** Conduct regular inspections of the ground facilities and equipment to ensure compliance with safety regulations and operational standards.**Required Skills and Expectations:**Candidates should possess a minimum education of 12th grade, and experience ranging from 0 to 6 years is welcome. Strong communication skills are essential to interact effectively with passengers and team members. Good customer service capabilities are important to handle queries professionally. A basic understanding of airport operations is advantageous. The role requires being detail-oriented and having the ability to work well under pressure in a fast-paced environment. Flexibility in working hours, including weekends and holidays, is expected.

As an Airport Ground Staff member in Hyderabad, you will play a crucial role in ensuring the smooth operation of airport services. You will be part of a team that helps passengers and supports aircraft operations.Key Responsibilities:- Check-in Assistance: Help passengers with check-in processes by verifying tickets, issuing boarding passes, and managing luggage.- Customer Service: Provide excellent customer service by answering queries, guiding passengers, and addressing any concerns they may have regarding their flights.- Luggage Handling: Oversee the proper loading and unloading of baggage to ensure safe transport and avoid delays.- Safety Compliance: Follow safety procedures and regulations to maintain a secure environment for passengers and staff.- Communication with Crew: Coordinate with flight crews and other airport personnel to ensure timely and efficient operations.- Emergency Response: Be prepared to assist in emergency situations, following protocols to ensure passenger safety.Required Skills and Expectations:Candidates must have passed their 12th grade and should be willing to work full-time from the office. Strong communication skills are essential, as you will interact with passengers and team members frequently. Attention to detail is important to manage check-ins and luggage handling accurately. The ability to work in a fast-paced environment and stay calm under pressure is expected. A positive attitude and a commitment to providing excellent customer service will help you succeed in this role. Previous experience in a customer-facing role is a plus, but not mandatory for applicants.

As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.

Job Title: Customer Support Associate- Voice Process (Fresher)Job Summary:We are hiring enthusiastic and customer-focused freshers for Voice Process roles. The candidate will be responsible for handling customer interactions, resolving queries, and providing excellent service over calls.Key Responsibilities:Handle inbound and/or outbound customer callsAddress customer queries and provide accurate informationResolve issues efficiently and ensure customer satisfactionMaintain proper call records and documentationFollow company guidelines and communication protocolsEligibility Criteria:Qualification: Intermediate (12th) / GraduationFreshers are welcome to applyGood communication skills in English (additional languages are a plus)Work Details:Shift Timing: Between 8:00 AM - 8:00 PMShift Type: Rotational shifts (9-hour workday)Joining: Immediate joiners preferredRequired Skills:Good verbal communication and listening skillsBasic computer knowledgeCustomer handling and problem-solving abilityPositive attitude and willingness to learn

As a Cabin Crew member based in Hyderabad, you will play a vital role in ensuring the safety and comfort of passengers during flights. Your responsibilities will include:- Ensuring Passenger Safety: You will be responsible for briefing passengers on safety procedures and ensuring that safety equipment is functioning properly.- Delivering Excellent Customer Service: Interacting with passengers to meet their needs, answer queries, and provide assistance throughout the flight is a key part of your role.- Serving Meals and Beverages: You will be required to serve food and beverages to passengers, ensuring that their in-flight experience is pleasant and enjoyable.- Handling Emergencies: In case of emergencies, you will be trained to act quickly and effectively to ensure the safety of all passengers and crew members.- Maintaining Cleanliness: Keeping the cabin area clean and organized is important. You will help in managing the cabins tidiness before, during, and after each flight.- Collaborating with Team Members: Working closely with fellow crew members to coordinate duties and ensure a smooth flight experience is essential.To excel in this role, you should possess strong communication skills and a friendly demeanor to interact with diverse passengers. A professional appearance and the ability to remain calm under pressure are important. Being a team player with a positive attitude and a willingness to learn will also enhance your performance as a Cabin Crew member. A minimum education of 12th grade is required, and prior experience in customer service is a plus, though not mandatory.

We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - Ticketing Support: Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- Baggage Services: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- Information Services: Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- Safety and Security Compliance: Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.

As an Accounts Executive, you will play a crucial role in managing financial transactions and assisting in accounting tasks. This position is ideal for individuals seeking to grow their careers in finance and accounting.Key Responsibilities:- Maintain Financial Records: Keep accurate financial records by entering transactions in accounting software, ensuring all data is up-to-date and correctly categorized.- Assist in Invoicing: Generate and send invoices to clients, tracking payments to ensure timely collection and minimize outstanding debts.- Reconcile Accounts: Regularly compare financial statements to bank statements to identify discrepancies and resolve any issues in a timely manner.- Prepare Reports: Assist in preparing monthly financial reports that provide insights into company performance and help in strategic decision-making.- Support Audits: Aid in internal and external audits by providing requested documentation and ensuring compliance with accounting standards.Required Skills and Expectations:You should have a basic understanding of accounting principles and be proficient in using spreadsheets and accounting software. Attention to detail is essential to ensure accuracy in calculations and reporting. Strong communication skills are important for interacting with clients and team members. We expect a proactive approach to problem-solving and the ability to work independently as well as part of a team. A commitment to continuous learning and professional development is also desired, especially for those with 0-6 years of experience in the field.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationHyderabadJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 28,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

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