As an Airport Ground Staff member in Hyderabad, you will play a crucial role in ensuring the smooth operation of airport services. You will be part of a team that helps passengers and supports aircraft operations.
**Key Responsibilities:**
- **Check-in Assistance:** Help passengers with check-in processes by verifying tickets, issuing boarding passes, and managing luggage.
- **Customer Service:** Provide excellent customer service by answering queries, guiding passengers, and addressing any concerns they may have regarding their flights.
- **Luggage Handling:** Oversee the proper loading and unloading of baggage to ensure safe transport and avoid delays.
- **Safety Compliance:** Follow safety procedures and regulations to maintain a secure environment for passengers and staff.
- **Communication with Crew:** Coordinate with flight crews and other airport personnel to ensure timely and efficient operations.
- **Emergency Response:** Be prepared to assist in emergency situations, following protocols to ensure passenger safety.
**Required Skills and Expectations:**
Candidates must have passed their 12th grade and should be willing to work full-time from the office. Strong communication skills are essential, as you will interact with passengers and team members frequently. Attention to detail is important to manage check-ins and luggage handling accurately. The ability to work in a fast-paced environment and stay calm under pressure is expected. A positive attitude and a commitment to providing excellent customer service will help you succeed in this role. Previous experience in a customer-facing role is a plus, but not mandatory for applicants.
Experience
0 - 6 Years
No. of Openings
72
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
Hyderabad