Support Executive Fresher Jobs in Mumbai Harbour

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.

Job description : Identifying prospective clients and helping them understand our services Co ordination with service partners to provide timely and quality service Handling client grievances and providing solutions for superior client satisfaction Introducing clients to the latest offers and schemes of the organization Candidates should be read y for 100% calling and rotational shiftsPerson Specification Good written and verbal communication skill. Happy to receive and make calls Shoul d be ready for both WFO and WFH. One regional language is must apart from Hindi and English.