Support Executive Job Vacancies in Mumbai Harbour

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

skills Required:Outstanding communication & listening skills.Excellent customer service skills.The integrity to respect private and confidential information.The capacity to work well in a high pressure work environment.Attention to detail.A professional phone manner.Good computer and maths skills.Experience in customer support/ Customer Service will be added advantageResponsibility:Maintaining Good relationships with Channel Partners .Visiting the Channel Partners on a frequent basis for business.Ensuring customer queries are answered to their satisfaction.Using computerized systems to access the details of customers.Helping customer to complete process.Handling customer complaints or handing them over to a supervisor.

Counsel students regarding program and admission requirement. Relevant experience in counselling profile. Good convincing and communication skills. Should be able to convert maximum no. of enquiries into admissions through calls. Follow-ups for admission process completion, fees collection.

Responsibilities of candidates include: Doing cold calling Identifying sales opportunities Closing business deals Negotiating Following up with customers Meeting , Visiting

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps