Support Engineer Graduate Jobs in Bangalore

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

As a Network Support Engineer in Bangalore, you will play a crucial role in ensuring smooth network operations. You will work full-time in the office and provide technical support to resolve network issues effectively.**Key Responsibilities:**- **Network Monitoring:** Regularly check network performance and functionality to ensure that all systems are running optimally. Quick identification of faults or disruptions is key.- **Troubleshooting:** Investigate and resolve network-related problems, such as connection issues and hardware failures, ensuring minimal downtime and disruption for users.- **Installation and Configuration:** Assist in setting up new network equipment, such as routers and switches, and configure them according to the company's standards.- **Documentation:** Maintain accurate records of network configurations, changes, and incidents to help in future troubleshooting and planning.- **User Support:** Provide technical assistance to users regarding network access issues and educate them about best practices for using the network effectively.**Required Skills and Expectations:**Candidates should possess a degree in B.C.A, B.Sc, or B.E. A background in network technologies, such as TCP/IP, DNS, and DHCP, is essential. You should have 1-2 years of experience in a similar role, demonstrating your ability to troubleshoot and resolve issues efficiently. Strong communication skills are necessary to interact with users and team members effectively. Additionally, candidates should be detail-oriented and able to work well under pressure to meet deadlines. Familiarity with network monitoring tools and equipment is a plus.

Key Responsibilities Configure, operate, and maintain video conferencing systems and related hardware/software. Schedule and manage virtual meetings, webinars, and hybrid events. Provide real-time technical support during video conferences. Ensure optimal audio-visual quality and connectivity. Collaborate with IT teams to integrate video conferencing tools with existing platforms. Train employees on best practices for using video conferencing tools. Monitor system performance and implement upgrades or patches as needed.________________________________________Required Skills Strong knowledge of video conferencing platforms (Zoom, Microsoft Teams, Webex, etc.). Familiarity with AV equipment and network connectivity. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to manage multiple events and priorities simultaneously.________________________________________Qualifications Bachelors degree in IT, Communications, or related field. 2+ years of experience in video conferencing

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Role OverviewWe are looking for a motivated Desktop Support Engineer (L1) to provide first-line technical support to end users. The role involves handling day-to-day IT incidents, service requests, and troubleshooting issues related to desktops, laptops, printers, operating systems, and basic networking.Key ResponsibilitiesProvide L1 technical support to end users via phone, email, or in person.Troubleshoot and resolve issues related to:Desktops, laptops, and peripherals (printers, scanners, etc.).Operating systems (Windows, macOS, Linux as applicable).Microsoft Office / O365 applications.Basic networking (LAN, Wi-Fi, VPN).Handle user account creation, password resets, and access requests via Active Directory / M365.Escalate unresolved incidents to L2/L3 teams as per defined SLAs.Document incidents, solutions, and service requests in the ITSM tool (ServiceNow, Remedy, etc.).Support installation, configuration, and upgrades of hardware/software.Ensure compliance with IT security policies and asset management procedures.Required Skills & Qualifications12 years of experience in IT / Desktop Support (or relevant internship for freshers).Strong knowledge of Windows OS, MS Office, O365, and basic hardware troubleshooting.Understanding of basic networking concepts (IP, DNS, DHCP, Wi-Fi).Experience with Active Directory user management.Familiarity with ITSM tools (ServiceNow, JIRA, Remedy, etc.) is a plus.Good communication and customer service skills.

Job Openings for 3 Application Support Engineer Jobs with minimum 1 Year Experience in Bangalore, having Educational qualification of Bachelor Degree Or Any Master Degree with Good knowledge in Technical Support, Application Support, App Support, IT Support, Mobile Application Developer, Technical Skills, Software Support, Tool Maintenance etc.

Software EngineerReports To: Lead Software Architect / Engineering ManagerJob RoleDesign, develop, test, and maintain software systems and applications that support business operations, product innovation, and digital infrastructure. Collaborate with cross-functional teams to deliver scalable, secure, and high-performance solutions.Key Responsibilities- Write clean, efficient, and well-documented code- Develop and maintain software applications and tools- Perform debugging, testing, and optimization for performance- Collaborate with product managers, designers, and engineers- Integrate APIs, databases, and third-party services- Stay updated with emerging technologies and frameworksQualifications & Skills- Bachelors degree in Computer Science, Engineering, or related field- Proficiency in languages like Python, Java, C++, or JavaScript- Experience with software development lifecycle (SDLC)- Strong problem-solving and analytical skills- Familiarity with version control (e.g., Git), CI/CD, and Agile methodologies

Job descriptionRoles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Provide technical support to the customers.Identifying and fixing issues with software, hardware, networks, or systemsAddressing customer concerns, complaints, and inquiries in a professional and compassionate mannerPreferred candidate profile: immediate joinersSalient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 24KEducation & Experience Qualifications for Multiple RequirementsDiploma/GraduateFreshers can also apply.Good Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from office

Experience: 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaSJob Type: Full-timeCompany OverviewWe are a leading CPaaS provider in India delivering omnichannel communication solutions - SMS, Email, WhatsApp, RCS, and Voice. Empowered by cutting-edge APIs and a client-first approach, we enable businesses to engage customers seamlessly at scale.Job DescriptionAs a Technical Support Engineer, you will champion the seamless integration and operation of our omnichannel CPaaS solutions-SMS, Email, WhatsApp, RCS, and Voice-ensuring clients harness our APIs to engage their audiences effectively. With strong communication skills and a collaborative spirit, youll partner with Product, and Engineering teams to drive continuous improvement and ensure our clients experience unparalleled reliability and performance.Position: Technical Support EngineerLocation: Bangalore, India (in-office)Education: BCA or BE in Computer Science, Information Technology, or related fieldExperience: 1-3 years in technical/application support, ideally within telecom, CPaaS, or SaaS domainsKey Responsibilities:1. Act as a point of contact (POC) for client support across all CPaaS solutions.2. Troubleshoot and resolve API integration issues using Postman, cURL, and related tools; handle webhooks and error analysis.3. Forward bug reports and feature requests to the development team; follow up on status and communicate updates to clients.4. Perform client onboarding and platform registrations (SMS, DLT, WhatsApp Business, Meta, Google Business Messaging), liaising with external platform support as needed.5. Monitor service performance and KPIs; proactively identify anomalies and escalate incidents.6. Configure and maintain DNS settings, subdomains, and SSL certificates; bonus for Lets Encrypt Certbot expertise.7. Create, update, and maintain comprehensive technical documentation and Postman API collections.8. Collaborate with cross-functional teams - Product, and Engineering to streamline support processes and implement improvements.Required Qualifications1. Bachelors degree (BCA or BE) in Computer Science, IT, or related discipline.2. 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaS.3. Proficiency in RESTful APIs, JSON, and tools like Postman and cURL.4. Solid understanding of networking concepts (DNS, IP address, HTTP, TCP/UDP, firewalls).5. Excellent verbal and written communication skills; client-facing experience.6. Familiarity with web development languages and frameworks (e.g., JavaScript, Node.js, React) is a plus.Desirable Skills1. Prior exposure to DLT registration and telecom compliance processes.2. Knowledge of webhooks, callback URL configurations, and security best practices.3. Hands-on experience with DNS configuration and SSL certificate management (Lets Encrypt Certbot).Ready to drive exceptional customer experiences in the CPaaS space? Apply now by sending your resume and a cover letter outlining your relevant experience and skills to hiring@gobuzzmarketing.com, and join us in redefining business communications!Job Types: Full-time, PermanentPay: 20,000.00 - 30,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1-3 years (Required)Work Location: In person

Civil Site Engineer should manage and supervise Civil activities at site.

Provide Level 2 support for student and faculty-facing applications. Address and resolve incidents related to application functionality and user access. Understand the overall workflow of LMS and admission modules. Troubleshoot issues in a React (TypeScript) frontend and Java Spring Boot backend environment. Run and analyze SQL queries on PostgreSQL to investigate data issues. Monitor and support AWS-based infrastructure (basic level). Execute routine Python and Shell scripts for automation and fixes. Deploy applications in test/QA/production environments. Prepare knowledge base documentation and user guides. Coordinate with L3 and Dev teams for issue escalation and resolution. Experience with application deployment and environment configuration

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

Have Passion and dedication for QA and support work (This is not a development role) Be able to quickly learn our product and understand end to end features and functionalities of the product. Perform functional, security, performance, and manual software testing on web and mobile applications. Be able to help our clients to install, set and configure the product for our new clients. Be able to help configure settings to our new and existing clients Be able to talk to our clients, understand their requirements/issues and be able to resolve the same for them. Be able to work with our development Engineers and effectively communicate the client issues/problems to the engineers and seek their help to resolve the same. Be able to effectively take back the solution to the clients and help them in resolving the issue by clearly explaining the solution. Perform necessary escalations to Senior management in cases where client is not satisfied with the solutions and work with Engineers and Senior management team to resolve the client issues. Interact with the clients and be the first line of communication for any problem that is discovered. Be able to Manage, classify, and respond to Client tickets with quick turnaround. Be able to directly communicate with the client to find out the nature of the issued problem. Establish the root causes of application errors, and escalating serious concerns. Maintain good client relations. Be able to give training to the end user. Interact with software development engineers to effectively troubleshoot problems discovered during the testing process. This document is strictly confidential Qualifications: Degree in the field of IT (BCA / B.Sc. IT/ BTech / MCA/ MTech) 1+ years of experience in QA and support Knowledge of the Software Development Process

Bachelors degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university.Minimum 3 years of experience in BMS Engineering, Testing & CommissioningSCADA, PLC, BMS engineering/programming experience preferred.Strong understanding of OPC, BACnet, Modbus protocol to include IP, ETH and MS/TPDesign, development, commissioning, and testing of Building automation systemsBMS/SCADA/HMI graphic screen developmentIO Loop test and Functional testBasic knowledge on SQL database programming.Excellent problem-solving and troubleshooting skillsProviding technical support to clientsExperience with current trends in automation and instrumentation to be able to select and implement modern controls architecturesStrong communication and organizational skills

Responsible for the maintenance, configuration, and reliable operation of computer systems,network servers, and virtualization.Install and upgrade computer components and software, manage virtual servers, and integrateautomation processes.Troubleshoot hardware and software errors by running diagnostics, documenting problems andresolutions, prioritizing problems, and assessing impact of issues.Provide documentation and technical specifications to IT staff for planning and implementingnew or upgrades of IT infrastructure.Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations,and related equipment problems are resolved in a timely manner with limited disruptions.Manage and maintain Windows and Linux servers to ensure optimal performance and uptime.Configure, monitor, and troubleshoot IP networks, DHCP, firewalls, and switches.Oversee IT infrastructure security, including Sophos (EDR & Email Protection) andconfigurations.Manage ZhoEngine Desktop Central for endpoint management and patch management.Manage and configure tools under Zoho One suite (CRM, Campaigns, Desk, Email, Work Drive,etc.).Provide advanced administrative support for Microsoft 365 (Exchange Admin Centre,SharePoint, OneDrive).Handle cloud access points using Meraki Cloud solutions.Monitor and manage cloud services via the Azure Portal.Perform hardware troubleshooting for servers, desktops, laptops, and network devices.Conduct software installation, updates, and troubleshooting across various platforms.Ensure timely application of software and system updates through effective patch management.Maintain and monitor IT inventory, including hardware and software assets.Ensure seamless integration of new IT systems and tools into existing infrastructure.Implement and uphold IT security standards and best practices across the organization.Collaborate with cross-functional teams to troubleshoot and resolve system and network

Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails / Chats/ Phone calls from Enphase customers during assigned hours. Candidate must be open to work on weekends and nightshifts. Conducting remote troubleshooting of Enphase products. Troubleshooting, approving, and executing warranty claims. Providing pre-sales information about Enphase products. Assisting with the activation of new Enphase sites as needed. Documenting all activity in a central CRM/Help Desk software platform. Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, loggingproduct bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks asneeded. Following departmental conventions and procedures. Participating in ongoing training/education of industry standards and Enphase product-specific information. Professionally represent Enphase via all communications mediums. Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual. Performing other duties as assigned.

Objective of the roleResponsible for deploying and supporting the product/CRs at customer environment.Managing the tickets from customer adhering to SLAJob Responsibilities/TasksInstallation of product/solution and its dependencies on serversFollowing up with customer points of contact for various aspects.Integration of product with various external entities and readiness of the solution.End to end system testing before handing over system to customer for user acceptance testing.Driving the UAT with end customer(s) from support perspectiveLaunch and post-go live management of the product, including Monitoring and automation of various jobsSkillsVery good knowledge on Unix and Shell scripting1 to 3 years of experience with Telecom BSS/OSS solution in prior with at least two customers with/without onsite presence.Good knowledge on RDBMS concepts and Oracle QueriesPreferred knowledge on Hadoop/HBase/PostGreSQLExtensive experience of systems development including involvement in all major stages of software development projects.Good Knowledge and appreciation of systems development lifecycles and methodologies.Well established communication, presentation, motivational and inter-personal skills associated with person-management abilities.Thorough understanding, appreciation and analysis of the issues underlying systems development.Experience of the technical aspects of the relevant technologies, software and hardware, to be employed.Prior experience in Telecom sources ETL tool experience is preferred.

As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market.Your Role and ResponsibilitiesEnterprise Systems development Lab- part of ISDL, has Internship & Job opportunities in the Design & Development of Processors for IBM Mainframe & Power systems.If you have a degree in VLSI design or electronics and looking for building a career in hardware aspects of the processor development, have skills interested in the Processor core development, Logic Design, Analog circuits, Physical Design, Custom layout, Memory & Library characterization.Computer Science graduates interested in the design and development of algorithms to verify validate and debug the processor Architecture & Performance, Logic Design, Analog circuits, Physical Design, Custom layout, Verification, Pre & Post Silicon Validation, Memory & Library characterization & EDA tooling.IBM Systems development lab works on the development of latest generation processors that power the IBM Z Systems (Mainframe) & IBM Power Systems.The Enterprise Systems Development team in Bangalore is a microcosm of the global Systems development lab. As a member of the ESD team you will have an opportunity to work on the Design/ Verification/ Pre-Silicon Validation Physical design/ EDA Library/ Memory characterization/ Post silicon validation of the Processor chip that is being developed in the latest technologies of 5nm, 3nm & beyond.