Support Engineer Fresher Jobs in Bangalore

Role OverviewWe are looking for a motivated Desktop Support Engineer (L1) to provide first-line technical support to end users. The role involves handling day-to-day IT incidents, service requests, and troubleshooting issues related to desktops, laptops, printers, operating systems, and basic networking.Key ResponsibilitiesProvide L1 technical support to end users via phone, email, or in person.Troubleshoot and resolve issues related to:Desktops, laptops, and peripherals (printers, scanners, etc.).Operating systems (Windows, macOS, Linux as applicable).Microsoft Office / O365 applications.Basic networking (LAN, Wi-Fi, VPN).Handle user account creation, password resets, and access requests via Active Directory / M365.Escalate unresolved incidents to L2/L3 teams as per defined SLAs.Document incidents, solutions, and service requests in the ITSM tool (ServiceNow, Remedy, etc.).Support installation, configuration, and upgrades of hardware/software.Ensure compliance with IT security policies and asset management procedures.Required Skills & Qualifications12 years of experience in IT / Desktop Support (or relevant internship for freshers).Strong knowledge of Windows OS, MS Office, O365, and basic hardware troubleshooting.Understanding of basic networking concepts (IP, DNS, DHCP, Wi-Fi).Experience with Active Directory user management.Familiarity with ITSM tools (ServiceNow, JIRA, Remedy, etc.) is a plus.Good communication and customer service skills.

Desktop support engineers provide support for users of computers and software systems. They provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance. They also answer on-the-spot inquiries from users. Desktop support engineers may provide general training for applications and hardware as well.Responsibilities and DutiesResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered support

Job descriptionRoles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Provide technical support to the customers.Identifying and fixing issues with software, hardware, networks, or systemsAddressing customer concerns, complaints, and inquiries in a professional and compassionate mannerPreferred candidate profile: immediate joinersSalient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 24KEducation & Experience Qualifications for Multiple RequirementsDiploma/GraduateFreshers can also apply.Good Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from office

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

HEXAENNEA is looking for a skilled AV Technical Support Executive to provide technical assistance and troubleshooting for audio-video (AV) systems. The role involves installation, maintenance, and support of AV equipment, ensuring seamless operation for clients in residential, commercial, and corporate environments.Key Responsibilities:Install, configure, and troubleshoot AV systems, including projectors, home theaters, speakers, amplifiers, displays, and automation solutions.Provide on-site and remote technical support to clients for AV system setup, calibration, and maintenance.Diagnose and resolve hardware/software issues related to AV equipment.Work closely with the sales and design teams to recommend AV solutions based on client requirements.Conduct system testing and quality checks to ensure optimal performance.Train clients on the proper usage and maintenance of AV equipment.Maintain documentation of installations, service reports, and troubleshooting procedures.Stay updated with the latest AV technologies, products, and industry trends.Qualifications & Requirements:Education: Diploma/Bachelors degree in Electronics, Electrical Engineering, IT, or a related field.Experience: 1-5 years of experience in AV installation, troubleshooting, or technical support.Technical Skills:Knowledge of AV systems, including projectors, home theaters, sound systems, and automation solutions.Familiarity with AV control systems (Crestron, Control4, AMX, etc.) is a plus.Basic understanding of networking and IT for AV integration.Proficiency in troubleshooting and diagnosing AV system issues.Soft Skills:Strong problem-solving and analytical abilities.Excellent communication and customer service skills.Ability to work independently and as part of a team.Other Requirements:Willingness to travel for on-site installations and support.Valid drivers license (if required for field support).

Technical Support

Job Description: Provide support on windows platform. Installation, Configuration and Administration of Windows7 / Windows 8 and windows 10. Troubleshoot problems All Model Desktop & Laptop Hardware and OS Configuring of Driver & Devices. Configuration New user PC & Profile, IP Address and LAN. Troubleshooting, installing and configuring Mail Clients like MS-Outlook and Troubleshooting mail problem. Solve internet related problem Configuration Basic TCP/IP Setting. User account creation, User account deletion and modifying Users assigning permissions. Remote management through Team Viewer, VNC, & Remote Desktop to solve Windows and Software issue. Installation, configuration and maintenance of Network Printers. Install and upgrade hardware and software components. Take care of all the internal office softwares support. Provide technical support to Remote users.Candidate Profile:Graduate : Any IT Stream Graduate / Diploma .Experience : Fresher or recent passed out.Preferable: Microsoft Certified CandidatesOnly Male candidates and immediate joiner are requested to apply.Job Types: Full-time, InternshipContract length: 6 monthsPay: 8,000.00 - 10,000.00 per monthWork Days: Monday to FridayAbility to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)Education: Diploma (Preferred)Experience: IT: 1 year (Preferred) total work: 1 year (Preferred)

Their main duties and responsibilities include:Analyze the needs of the user or businessDesign and develop hardware systems based on those needsTest hardware prototypes and operational systems to ensure they function as expectedRecommend hardware upgrades to improve existing systemsAssist in integrating hardware components into larger systemsCreate technical specifications and diagrams to guide the manufacturing and assembly processEnsure that hardware systems are compatible with software componentsMaintain and repair hardware systems as neededDocument each aspect of a hardware system or component for future reference and troubleshootingStay current with advancements in technology to recommend innovative hardware solutionsCommunicate and collaborate with software engineers to ensure hardware and software integrationSubscribe to Interview Guy!Subscribe to our FREE newsletter for exclusive interview tips, insider knowledge, and strategies that make a difference. No fluff, just practical advice to help you land your dream job.WebsiteYour Email...GET MY FREE NEWSLETTERI consent to receiving emails and personalized ads.Hardware Engineer Job Description TemplateJob BriefWe are looking for a detail-oriented hardware engineer to design, develop and maintain computer hardware systems.Hardware engineer responsibilities include designing hardware systems, analyzing system requirements, debugging hardware issues, and designing new hardware upgrades.Our ideal candidates are familiar with the hardware development life cycle from preliminary system analysis to tests and debugging.Ultimately, the role of the hardware engineer is to build high-quality, innovative and fully performing hardware that complies with industry standards and technical design.ResponsibilitiesDesign and develop hardware systems and devicesTest and verify hardware to ensure operabilityDebug hardware issues and devise improvement strategiesIntegrate hardware components

As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market.Your Role and ResponsibilitiesEnterprise Systems development Lab- part of ISDL, has Internship & Job opportunities in the Design & Development of Processors for IBM Mainframe & Power systems.If you have a degree in VLSI design or electronics and looking for building a career in hardware aspects of the processor development, have skills interested in the Processor core development, Logic Design, Analog circuits, Physical Design, Custom layout, Memory & Library characterization.Computer Science graduates interested in the design and development of algorithms to verify validate and debug the processor Architecture & Performance, Logic Design, Analog circuits, Physical Design, Custom layout, Verification, Pre & Post Silicon Validation, Memory & Library characterization & EDA tooling.IBM Systems development lab works on the development of latest generation processors that power the IBM Z Systems (Mainframe) & IBM Power Systems.The Enterprise Systems Development team in Bangalore is a microcosm of the global Systems development lab. As a member of the ESD team you will have an opportunity to work on the Design/ Verification/ Pre-Silicon Validation Physical design/ EDA Library/ Memory characterization/ Post silicon validation of the Processor chip that is being developed in the latest technologies of 5nm, 3nm & beyond.

Desktop Support EngineerJob Summary:We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!Responsibilities:- Provide technical support and troubleshooting for desktops, laptops, and mobile devices- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)- Troubleshoot and resolve hardware and software issues- Manage antivirus software and ensure system security- Collaborate with other teams to resolve complex technical issues- Communicate technical information to non-technical end-users- Document incident resolutions and maintain accurate recordsRequirements:- 1-3 years of experience in IT industry handling end-user support- Proven experience in troubleshooting and resolving desktop-related issues- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)- Excellent communication and interpersonal skills- Graduation in Computer Science or related field is a mustQualifications:- Bachelor's degree in Computer Science, IT, or related field- Certification in desktop support or related field (added advantage)Salary Package:- Competitive salary package ranging from 12,000 to 15,000 rupees per monthExperience:- 1-3 years of experience in desktop support or related fieldWhat We Offer:- Opportunities for professional growth and development- Collaborative and dynamic work environment- Recognition and rewards for outstanding performance- Flexible working hours and remote work options- Access to cutting-edge technologies and tools- Comprehensive training and development programs

Job descriptionResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered supportJob Types: Full-time, PermanentBenefits:Health insuranceProvident FundShift:Day shiftRotational shiftWork Days:Monday to FridayWeekend availabilityInterested can share your updated CV to Abirami 8148920435

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Hiring for 1 Computer Hardware Engineer Job in Bengaluru, Mysore, for Freshers, Marketing skill added advantage.

To follow the sales plan and objectives shot term and long term goals.To visit the customers for product and sales promotion and to generate enquiries. To present the products and organization at customer end. To discuss with customers to understand the customer requirements. To send news letters to customers for generation of enquiries. To arrange to send quotations to customers against generated enquiries. To make follow up with customers for orders , advance payments , delivery and outstanding payments. To attend customers for any issue raised by the customer as and when required. To provide the required technical / commercial details , informations to customers for any specific requirement from customer. To gather / collect the customer related information during the customer visits. To coordinate with manufacturing / back office team for delivery status , or for any other specific requirements from customer. To coordinate with back office team for order cancellation , order diversification ,, if any or for dispatch clearance etc. . To coordinate with other concern areas for customer related issues if any.To fill , update and send daily activity reports and dash bords to H.O. as per frequency defined.To prepare and update customer data base.To follow the defined and implemented system and to maintain records.