Steward Fresher Jobs in Kerala

A Flight Attendant is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide customer service, conduct safety demonstrations, and handle emergencies while maintaining airline standards. Key Responsibilities Pre-Flight DutiesAttend pre-flight briefings with the captain and crewCheck emergency equipment and cabin cleanlinessVerify catering supplies and onboard inventory Passenger BoardingWelcome passengers and assist with seatingHelp with cabin baggage placementVerify boarding passes and guide passengers Safety Demonstration & ComplianceDemonstrate safety procedures (seat belts, oxygen masks, exits)Ensure passengers follow safety regulationsMonitor cabin safety throughout the flight In-Flight ServiceServe meals, beverages, and refreshmentsProvide special assistance (children, elderly, disabled passengers)Handle passenger requests politely and efficiently Emergency HandlingManage medical emergencies, turbulence, or evacuationsAdminister first aid when requiredStay calm and ensure passenger safety in critical situations Cabin ManagementMaintain cleanliness and hygieneConduct regular cabin checksEnsure proper use of electronic devices Post-Flight DutiesAssist passengers during deboardingCheck for lost itemsComplete flight reports and documentation Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Typically 18-27 years (varies by airline)Height: Minimum requirements (approx. 155-170 cm depending on airline)Languages: Fluent in English + Hindi (additional languages preferred) Required SkillsExcellent communication and interpersonal skillsStrong customer service attitudeAbility to remain calm under pressureTeamwork and coordinationProblem-solving and decision-making skills Physical & Personality RequirementsWell-groomed appearanceClear complexion and pleasant personalityGood eyesight and physical fitnessNo visible tattoos (as per airline policies) Work EnvironmentWork on domestic and international flightsIrregular schedules, including nights and holidaysFrequent travel and time-zone changes Salary Range (India)Fresher: 20,000 - 40,000/monthExperienced: 40,000 - 1,20,000+/month (international airlines higher)

Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment

As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service and ensuring smooth ticketing processes for travelers. Your responsibilities will include:- **Ticket Booking**: Assist passengers with booking flights by providing accurate information and options based on their travel needs. - **Customer Support**: Respond to inquiries about flight schedules, prices, and policies, ensuring passengers have clear and helpful information.- **Payment Processing**: Handle payments efficiently, ensuring all transactions are secure and accurately recorded, maintaining a high level of confidentiality.- **Issue Resolution**: Address and resolve any issues related to ticketing, such as cancellations or changes, ensuring a positive experience for travelers.- **Documentation**: Prepare and manage travel documents, ensuring all necessary paperwork is complete and compliant with regulations.- **Sales Promotion**: Promote additional services and packages to enhance the travel experience, contributing to the companys sales goals.To succeed in this role, you should have strong communication skills to interact effectively with customers, both in person and over the phone. Attention to detail is crucial when managing bookings and handling payments. A good understanding of ticketing systems and travel regulations is beneficial, although training will be provided. Being adaptable and able to work well under pressure in a busy airport environment is essential. A positive attitude and a commitment to customer service will help you thrive in this position.

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

An Air Hostess, also known as a Flight Attendant or Cabin Crew, is responsible for ensuring the safety and comfort of passengers on board an aircraft. The primary responsibilities of an Air Hostess include:- Ensuring the safety and security of passengers during flights- Conducting pre-flight safety briefings and demonstrating the use of safety equipment- Assisting passengers with boarding and disembarking the aircraft- Serving meals and beverages to passengers- Providing exceptional customer service to ensure a pleasant flying experience

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times

Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Greeting passengers as they board the aircraft and checking their tickets.3. Demonstrating safety procedures and equipment usage.4. Serving meals and beverages to passengers.5. Assisting passengers with their luggage and other needs.6. Making in-flight announcements and providing information about the flight.7. Handling any emergencies or unexpected situations that may arise during the flight.

Flight Attendants are responsible for ensuring the safety and comfort of passengers on board an aircraft. They must respond to emergencies, provide first aid when necessary, and communicate important safety information to passengers. Additionally, Flight Attendants are tasked with serving food and beverages, assisting passengers with their luggage, and maintaining a clean and organized cabin throughout the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all emergency equipment is in working order

Responsibilities: 1. Ensure the safety and comfort of passengers during flights2. Conduct pre-flight checks to ensure the aircraft is ready for departure3. Assist passengers with boarding and disembarking the aircraft4. Demonstrate safety procedures and provide instructions during emergencies5. Serve food and beverages to passengers6. Respond to passenger inquiries and provide excellent customer service7. Maintain a clean and organized cabin environment8. Assist in coordinating with the flight crew and ground staff to ensure.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks3. Serving meals and beverages to passengers4. Providing first aid when necessary5. Assisting passengers with boarding and disembarking6. Following all airline policies and procedures7. Maintaining a professional appearance at all times8. Communicating effectively with passengers and crew members9. Handling any in-flight emergencies calmly and efficiently

We are looking for enthusiastic individuals to join our team as Cabin Crew members in Kochi. This full-time position is ideal for those who have a passion for customer service and enjoy working in a dynamic environment.**Key Responsibilities:**- **Ensure Passenger Safety:** You will be trained to conduct safety demonstrations and ensure that all safety procedures are followed during the flight.- **Assist Passengers:** Your role involves helping passengers with boarding and deboarding, answering queries, and ensuring that they feel comfortable and secure throughout the flight.- **Serve Food and Beverages:** You will be responsible for serving meals and drinks, ensuring that all passengers receive their orders in a timely and courteous manner.- **Maintain Cleanliness:** Keeping the cabin clean and organized is crucial. You will regularly check and tidy the cabin space during the flight.- **Handle Emergencies:** In case of emergencies, you will be trained to follow protocols and assist passengers calmly and effectively.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess excellent communication skills in English and local languages. A friendly and approachable demeanor is essential, as is the ability to work in a team. Being physically fit is important, as the role may involve lifting heavy items and standing for long periods. Previous experience in customer service is a plus, but not mandatory, as freshers are encouraged to apply. A flexible attitude and willingness to work in various shifts are also expected.

Job SummaryA Flight Attendant is responsible for ensuring the safety, comfort, and overall in-flight experience of passengers. The role includes conducting safety procedures, delivering exceptional customer service, managing cabin operations, and maintaining professional standards in compliance with airline policies and international aviation regulations. Key Responsibilities1. Passenger Safety & CompliancePerform pre-flight safety checks and ensure all equipment is operational.Conduct safety briefings and demonstrate emergency procedures to passengers.Ensure compliance with safety, security, and regulatory standards (IATA/ICAO).Monitor cabin throughout the flight to maintain a safe and secure environment.Respond promptly and effectively to in-flight emergencies, medical incidents, or unusual situations.2. Customer Service & Passenger CareWelcome passengers on board and assist with seating, boarding, and luggage placement.Provide high-quality service including meals, beverages, and premium hospitality.Address passenger inquiries, requests, and special needs with empathy and professionalism.Manage customer complaints diplomatically and resolve conflicts calmly.Ensure passenger comfort, cleanliness, and satisfaction throughout the journey.3. Cabin & In-Flight OperationsPrepare the cabin before takeoff and ensure readiness for landing and arrival.Coordinate service routines, duty-free sales, and onboard announcements.Manage inventory of catering supplies, amenities, and duty-free products.Handle cash, payment systems, and complete post-flight reports/documentation.Support smooth communication between cockpit crew, cabin crew, and ground staff.4. Professional Conduct & Team CollaborationMaintain high standards of grooming, uniform, and etiquette as per airline policy.Work collaboratively with multicultural team members in a dynamic environment.Attend mandatory training, briefings, and refresher courses regularly.Uphold the airlines brand image and deliver a positive passenger experience. Required Skills & CompetenciesExcellent customer service and hospitality skillsClear communication and interpersonal abilitiesHigh level of safety awareness and emergency handling capabilityConfident, calm, and professional behavior in stressful situationsStrong teamwork, adaptability, and problem-solving skillsCultural sensitivity and high emotional intelligence (EQ) Qualifications & ExperienceEducation: High School Diploma / 10+2 or equivalent (Degree in Hospitality/Aviation preferred)Experience:Freshers welcome (training provided)Experience in customer service, hospitality, or aviation is an advantageLanguage Skills:Proficiency in English (verbal & written)Additional languages preferred for international airlinesCertifications:First Aid & CPR (Preferred; may be provided by airline)Safety & Emergency Procedures (Required; provided after selection) Physical & Medical RequirementsGood physical health and medical fitness as per aviation standardsGood eyesight and hearing; ability to meet height/arm-reach requirementsNeat appearance with professional grooming standards Work ConditionsFlexible schedule, including nights, weekends, holidays, and long-haul flightsFrequent domestic and/or international travelFast-paced, multicultural, and physically demanding work environmentHandling challenging passengers, turbulence, time-zone changes, and irregular situations