We are looking for a Senior Steward to join our team in Kannur. This role is essential for ensuring that all dining services run smoothly and efficiently while providing excellent customer service.
Key Responsibilities:
- Table Setup and Maintenance: Prepare and arrange tables for dining to create a welcoming environment for guests. This includes proper placement of utensils and decorations.
- Guest Interaction: Greet and seat customers, ensuring they feel comfortable and attended to. Listening to their needs and offering menu recommendations is important.
- Order Taking: Accurately record customer orders and communicate them to the kitchen staff. This requires attention to detail to ensure that orders are correct.
- Serving Food and Beverages: Deliver food and drinks to guests in a timely manner while ensuring that presentation meets our standards.
- Cleaning and Sanitization: Maintain cleanliness of dining areas, including tables and utensils, to guarantee a hygienic environment for guests.
- Team Collaboration: Work closely with kitchen staff and other stewards to ensure efficient service and address any potential issues during service.
Required Skills and Expectations:
Candidates should have a high school diploma (12th pass) and at least 0-5 years of experience in a similar role. Strong communication and interpersonal skills are essential for interacting with guests and colleagues. The ideal candidate must be organized, detail-oriented, and capable of managing multiple tasks during busy service periods. A positive attitude and a commitment to providing high-quality service are also very important.